1997 Ford F-250 Problems, Complaints & Recalls

Problem: Ford is recalling certain 1997 through 2003 model year ford f-150, 2004 model year ford f-150 heritage, 1997 through 1999 model year f-250 less than 8,500 lbs. Gross vehicle weight rating (gvwr), and 2002 and 2003 lincoln blackwood vehicles manufactured from june 20, 1995, through august 4, 2004, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Prolonged exposure to road deicing chemicals may cause severe corrosion of the fuel tank straps which secure the tank to the vehicle.

Risk: As a result of the corrosion, one or both straps may fail allowing the fuel lines to separate from the tank, or in some cases, causing the tank to contact the ground. Either scenario may result in a fuel leak presenting a fire hazard.

Fix: Ford will notify owners and instruct them to take their vehicles to a ford or lincoln dealer to have the fuel tank straps replaced with straps that have increased corrosion protection. Early in this campaign, if replacement straps are not available, dealers may install a cable support under the strap as an interim repair or a steel reinforcement over the existing strap as a permanent repair. Any repairs will be performed free of charge. The safety recall began on september 16, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11s21

Problem: On certain trucks equipped with speed control, gasoline or natural gas engines, the speed control deactivation switch may overheat.

Risk: Overheating could result in smoke or burn and an underhood fire.

Fix: Dealers will install a fused wiring harness into the speed control system free of charge. The recall began on august 7, 2006. Owners may contact ford at 1-866-436-7332. (note: also see recalls 05v017 and 05v388)

Problem: On certain pickup trucks and sport utility vehicles equipped with speed control, the speed control deactivation switch may overheat, smoke, or burn.

Risk: A fire at the switch could occur.

Fix: By letter dated september 12, 2005, owners were instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. Owners who have had their speed control deactivated are being notified that parts will be available and advised to make an appointment to reconnect the speed control beginning in february 2006. Owners who did not have their speed control deactivated are being notified to have their system remedied beginning in february 2006. Owners are urged to avail themselves of the free disconnect service as soon as possible because of the significant risk of fire. Owners may contact ford at 1-800-392-3673. (note: also see recalls 05v017 and 06v286)

Problem: On certain pickup trucks and sport utility vehicles, if the intermediate shaft yoke separates from the steering gear input shaft, the steering system becomes disconnected.

Risk: This could result in loss of steering control, potentially resulting in a vehicle crash without warning.

Fix: Dealers will inspect the steering intermediate shaft yoke to determine if the yoke is fully seated on the steering gear input shaft. If the yoke is fully seated no service is required. If the yoke is not fully seated and bolt groove and spline is visible, the intermediate shaft and bolt will be replaced as well as the bolt at the steering column connection. Owner notification began on may 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

Problem: Vehicle description: light duty pickup trucks manufactured at the kansas city or norfolk assembly plants. The front fuel line assembly could have a hole rubbed through in one of two locations. The first location is below the fuel rail connection where the flexible hose is crimped to the steel tube. The bracket that attaches the front fuel line to the transmission could have been bent during assembly. The second location is at the rear steel tube section forward of the rear bracket. During installation the rear steel tubes of the front fuel line assembly could have been bent downward. In vehicles equipped with a manual 4xz4 transfer case shifter, the shifter linkage may contact the steel tubes as it is being shifted between 4h, 4l, 2l and neutral.

Risk: This condition could result in fuel leakage. Fuel leakage in the presence of an ignition source could result in a fire.

Fix: Dealers will inspect these lines and replace the front fuel line assembly if necessary. Owner notification began october 27, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

Problem: Vehicle description: multi-purpose vehicles and light duty pickup trucks. The lug nuts on these vehicles may not create sufficient clamp load allowing wheel movement in relation to the hub/rotor mounting surface.

Risk: This can result in the loosening of lug nuts, stud fatigue failure, and the potential for a wheel separation from the vehicle, increasing the risk of a vehicle crash.

Fix: Owners of these vehicles will be receiving two notifications. The first notification, which began in may 1998, will provide an interim repair procedure until parts become available. This interim procedure can be completed by owners or their dealers. It specifies that the lug nut torque must be verified to be 100 lbs. Then the lug nuts need to be tightened an additional 1/8 to 1/4 turn more. There will be a second owner notification, which is expected to begin july 20, 1998, under which dealers will inspect the wheel studs and replace the wheel lug nuts.

Problem: Vehicle description: light duty pickup trucks and chassis. The tires on these vehicles were damaged during mounting onto the wheels. Only trucks produced at the cuautitlan, mexico plant between september 1, 1996, and july 17, 1997, were affected by the defect.

Risk: The bead area of the tire was cut which could result in air loss. Sudden air loss could occur resulting in a loss of vehicle control.

Fix: Due to the age of the vehicles and this recall affecting original equipment tires only, ford will no longer accept claims for this campaign.

Problem: Vehicle description: light duty pickup trucks and multi-purpose passenger vehicles. If the automatic transmission shift cable assembly was not fully attached to the steering column bracket, the shift cable assembly can come out of the bracket. The vehicle operator would then not be able to shift the transmission from one of the drive gear positions into the park position even though the gear shift selector would indicate "park."

Risk: The condition would not allow a disengagement of the transmission from the park position or affect proper neutral start switch operation. Unintended vehicle movement could occur if the parking brake was not set.

Fix: Dealers will make the proper attachment of the transmission shift control cable to the steering column bracket and add a tie strap to that connection.

Problem: The retainer clip that holds the master cylinder push rod to the brake pedal arm is missing.

Risk: A loss of service braking can occur increasing the risk of a vehicle accident.

Fix: Dealers will inspect to verify that the retainer clips are installed and if clips are missing will install clips.

Problem: The certification labels on the involved vehicles has incorrect rear tire inflation pressure designations. This does not comply with fmvss no. 120, "tire selection and rims for motor vehicles other than passenger cars."

Risk: Incorrect inflation pressures could cause premature wear of the rear tires. .

Fix: Owners will be provided with correct certification labels and instructions for installing these labels. Dealers can install this label if the owner so desires.