2013 Ford Flex Structure Problems

Source: NHTSA · Updated Sep 28, 2026 · 69 complaints analyzed

Owners have filed 69 complaints with NHTSA about structure problems on the 2013 Ford Flex, 12% of all complaints for this model year. Half of the reports with a mileage happened before 56,000 miles. The words owners use most often: “door ajar” (49% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door ajar: mentioned in 34 of 69 complaints (49%)
  • Doors lock: mentioned in 8 of 69 complaints (12%)
  • Alarm goes off: mentioned in 7 of 69 complaints (10%)
  • Interior stay: mentioned in 6 of 69 complaints (9%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical structure repair on the 2013 Ford Flex at $690, and half of them between $580 and $720.

Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2015–2021), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do structure problems happen?

Based on 54 complaints that reported the odometer reading.

Under 10k miles2 · 4%
10k–25k miles1 · 2%
25k–50k miles17 · 31%
50k–75k miles20 · 37%
75k–100k miles12 · 22%
100k–150k miles2 · 4%
150k+ miles0 · 0%

How serious are the reports?

Of 69 complaints, 1 mention a crash, 1 an injury.

Ford Flex structure complaints by model year

Peak: 2013, with 69 complaints
2009: 122009122010: 2201022011: 4201142012: 4201242013: 692013692014: 122014122015: 1201512016: 9201692017: 3201732018: 182018182019: 58201958

n = 192 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2019 Flex5823%50,000
2018 Flex1826%64,000
2017 Flex37%135,000
2016 Flex99%62,155
2015 Flex11%102,000
2014 Flex125%47,000
2013 Flex6912%56,000
2012 Flex46%104,000
2011 Flex43%52,000
2010 Flex21%93,818
2009 Flex127%29,300

When owners reported it

Peak: 2016, with 19 complaints
2013: 1201312014: 4201442015: 112015112016: 192016192017: 142017142018: 7201872019: 4201942020: 4202042021: 2202122022: 1202212023: 1202312024: 120241

n = 69 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the 2013 Ford Flex. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Repeated problems with door latch system in 2013 Ford Flex. Door is interpreted as being ajar, despite being closed. Two warning lights/messages to this effect persist, interior lights will not turn off (which drains the battery), doors will not automatically lock while driving in this condition…

Received Apr 11, 2024 · NHTSA complaint 11582305

The rear power lift gate will at times unexpectedly come down on you while you’re standing under it and won’t go back up… it has hit me in my head multiple times… and may be the cause of the compressed disc in my cervical spine… it happens mostly when it’s cold, but now that it’s 65°…

Received Mar 9, 2023 · NHTSA complaint 11511073

The front drivers door latch. When the door is shut their is an alarm stating that the door is ajar. Per Ford their is a Customer Satisfaction Program 19N09 for it. I bought this vechicle Monday June 20, 2022. Per Ford they notified me of this issue as well but they will not fix it as it is past…

Received Jun 23, 2022 · NHTSA complaint 11470631
Ford Flex
2010 Ford Flex photographed in Upper Marlboro, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all 2013 Ford Flexs have structure problems?

No. NHTSA has 69 owner complaints about structure for the 2013 Ford Flex (12% of the 580 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2013 Ford Flex structure?

No recall currently lists structure for this vehicle.

At what mileage do structure problems start?

The median reported mileage is 56,000 miles: half of the reports with a mileage came before that.

How much does it cost to fix structure problems on the 2013 Ford Flex?

Owners report a typical cost of $690 (half paid between $580 and $720), from 5 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about structure problems on the 2013 Ford Flex?

The most frequent phrase is “door ajar”, in 34 of 69 complaints, followed by “doors lock” (8).

Other 2013 Ford Flex problems

See all 2013 Ford Flex problems or structure problems across all Flex years.