2019 Ford Flex Structure Problems
Owners have filed 58 complaints with NHTSA about structure problems on the 2019 Ford Flex, 23% of all complaints for this model year. Half of the reports with a mileage happened before 50,000 miles. The words owners use most often: “prevention structure” (38% of reports).
- 58structure complaints
- 50,000median miles at failure
- 2mention a crash
- 0mention an injury
- 1related recalls
- 93%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Prevention structure: mentioned in 22 of 58 complaints (38%)
- Notifications numbers: mentioned in 21 of 58 complaints (36%)
- Pillar trim: mentioned in 19 of 58 complaints (33%)
- Camera displayed: mentioned in 11 of 58 complaints (19%)
At what mileage do structure problems happen?
Based on 34 complaints that reported the odometer reading.
How serious are the reports?
Of 58 complaints, 2 mention a crash.
Ford Flex structure complaints by model year
When owners reported it
Related recalls (1)
Structure:body
Problem: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Fix: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera displayed a blank screen or a distorted image. The contact then received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do…
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time to…
Frequently asked questions
Do all 2019 Ford Flexs have structure problems?
No. NHTSA has 58 owner complaints about structure for the 2019 Ford Flex (23% of the 254 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2019 Ford Flex structure?
Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do structure problems start?
The median reported mileage is 50,000 miles: half of the reports with a mileage came before that.
What do owners say about structure problems on the 2019 Ford Flex?
The most frequent phrase is “prevention structure”, in 22 of 58 complaints, followed by “notifications numbers” (21).
Other 2019 Ford Flex problems
See all 2019 Ford Flex problems or structure problems across all Flex years.