2016 Jeep Cherokee Vehicle Speed Control Problems
Owners have filed 76 complaints with NHTSA about vehicle speed control problems on the 2016 Jeep Cherokee, 5% of all complaints for this model year. Half of the reports with a mileage happened before 34,621 miles. The words owners use most often: “cruise control” (20% of reports).
- 76vehicle speed control complaints
- 34,621median miles at failure
- 5mention a crash
- 1mention an injury
- 1related recalls
- 50%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Cruise control: mentioned in 15 of 76 complaints (20%)
- Service shifter: mentioned in 7 of 76 complaints (9%)
- Put park: mentioned in 6 of 76 complaints (8%)
At what mileage do vehicle speed control problems happen?
Based on 54 complaints that reported the odometer reading.
How serious are the reports?
Of 76 complaints, 5 mention a crash, 1 an injury.
Jeep Cherokee vehicle speed control complaints by model year
| Model year | Vehicle Speed Control complaints | Share of that year | Median miles |
|---|---|---|---|
| 2022 Cherokee | 1 | 2% | — |
| 2021 Cherokee | 2 | 1% | — |
| 2020 Cherokee | 8 | 2% | 11,700 |
| 2019 Cherokee | 83 | 5% | 4,500 |
| 2018 Cherokee | 20 | 3% | 25,000 |
| 2017 Cherokee | 60 | 4% | 35,522 |
| 2016 Cherokee | 76 | 5% | 34,621 |
| 2015 Cherokee | 120 | 7% | 16,044 |
| 2014 Cherokee | 185 | 7% | 25,937 |
| 2001 Cherokee | 5 | 2% | 37,023 |
| 2000 Cherokee | 10 | 3% | 21,000 |
| 1999 Cherokee | 10 | 3% | 64,000 |
| 1998 Cherokee | 11 | 3% | 78,900 |
| 1997 Cherokee | 15 | 4% | 149,000 |
| 1996 Cherokee | 13 | 3% | 113,618 |
| 1995 Cherokee | 72 | 12% | — |
When owners reported it
Related recalls (1)
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The PTU was bad and was replaced by the dealership under Chrysler extended warranty. The dealership then said the transfer case module and motor needed to be replaced and while at the dealership replacing those components they informed me that the rear differential axle is bad resulting from the…
Vibrating issue and missing fire originating from engine. Intake camshaft broken and left cylinder head is damaged and needs replacement. This should not be happening to this car. Cannot drive a faster rate either. There should be a claim out for all these issues.
The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion.

Frequently asked questions
Do all 2016 Jeep Cherokees have vehicle speed control problems?
No. NHTSA has 76 owner complaints about vehicle speed control for the 2016 Jeep Cherokee (5% of the 1,410 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2016 Jeep Cherokee vehicle speed control?
Yes: 1 safety recall list vehicle speed control. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do vehicle speed control problems start?
The median reported mileage is 34,621 miles: half of the reports with a mileage came before that.
What do owners say about vehicle speed control problems on the 2016 Jeep Cherokee?
The most frequent phrase is “cruise control”, in 15 of 76 complaints, followed by “service shifter” (7).
Other 2016 Jeep Cherokee problems
- Power Train problems (633)
- Engine problems (314)
- Electrical System problems (297)
- Service Brakes problems (92)
- Steering problems (53)
See all 2016 Jeep Cherokee problems or vehicle speed control problems across all Cherokee years.