2016 Jeep Cherokee Vehicle Speed Control Problems

Source: NHTSA · Updated Oct 14, 2026 · 76 complaints analyzed

Owners have filed 76 complaints with NHTSA about vehicle speed control problems on the 2016 Jeep Cherokee, 5% of all complaints for this model year. Half of the reports with a mileage happened before 34,621 miles. The words owners use most often: “cruise control” (20% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Cruise control: mentioned in 15 of 76 complaints (20%)
  • Service shifter: mentioned in 7 of 76 complaints (9%)
  • Put park: mentioned in 6 of 76 complaints (8%)

At what mileage do vehicle speed control problems happen?

Based on 54 complaints that reported the odometer reading.

Under 10k miles9 · 17%
10k–25k miles8 · 15%
25k–50k miles20 · 37%
50k–75k miles12 · 22%
75k–100k miles4 · 7%
100k–150k miles1 · 2%
150k+ miles0 · 0%

How serious are the reports?

Of 76 complaints, 5 mention a crash, 1 an injury.

Jeep Cherokee vehicle speed control complaints by model year

Peak: 2014, with 185 complaints
1995: 721995721996: 13131997: 151997151998: 11111999: 101999102000: 10102001: 5200152014: 1851852015: 12020151202016: 76762017: 602017602018: 20202019: 832019832020: 882021: 2202122022: 11

n = 691 complaints · Source: NHTSA

Model yearVehicle Speed Control complaintsShare of that yearMedian miles
2022 Cherokee12%—
2021 Cherokee21%—
2020 Cherokee82%11,700
2019 Cherokee835%4,500
2018 Cherokee203%25,000
2017 Cherokee604%35,522
2016 Cherokee765%34,621
2015 Cherokee1207%16,044
2014 Cherokee1857%25,937
2001 Cherokee52%37,023
2000 Cherokee103%21,000
1999 Cherokee103%64,000
1998 Cherokee113%78,900
1997 Cherokee154%149,000
1996 Cherokee133%113,618
1995 Cherokee7212%—

When owners reported it

Peak: 2018, with 17 complaints
2016: 4201642017: 8201782018: 172018172019: 152019152020: 112020112021: 2202122022: 1202212023: 102023102024: 4202442025: 3202532026: 120261

n = 76 complaints · Source: NHTSA

Related recalls (1)

Electrical system:software; vehicle speed control:cruise control; electrical system:wiringMay 17, 2018 · NHTSA campaign 18V332000 · 4,815,661 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The PTU was bad and was replaced by the dealership under Chrysler extended warranty. The dealership then said the transfer case module and motor needed to be replaced and while at the dealership replacing those components they informed me that the rear differential axle is bad resulting from the…

Received Jan 22, 2026 · NHTSA complaint 11712655

Vibrating issue and missing fire originating from engine. Intake camshaft broken and left cylinder head is damaged and needs replacement. This should not be happening to this car. Cannot drive a faster rate either. There should be a claim out for all these issues.

Received Sep 15, 2025 · NHTSA complaint 11687366

The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion.

Received May 14, 2025 · NHTSA complaint 11660971
Jeep Cherokee
26 Jeep Cherokee Limited - Shot at the Arizona International Auto Show in Phoenix AZ. Representative photo; appearance varies by model year. Photo: HJUdall, CC0, via Wikimedia Commons.

Frequently asked questions

Do all 2016 Jeep Cherokees have vehicle speed control problems?

No. NHTSA has 76 owner complaints about vehicle speed control for the 2016 Jeep Cherokee (5% of the 1,410 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2016 Jeep Cherokee vehicle speed control?

Yes: 1 safety recall list vehicle speed control. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do vehicle speed control problems start?

The median reported mileage is 34,621 miles: half of the reports with a mileage came before that.

What do owners say about vehicle speed control problems on the 2016 Jeep Cherokee?

The most frequent phrase is “cruise control”, in 15 of 76 complaints, followed by “service shifter” (7).

Other 2016 Jeep Cherokee problems

See all 2016 Jeep Cherokee problems or vehicle speed control problems across all Cherokee years.