Jeep Cherokee Vehicle Speed Control Problems
Owners have filed 691 complaints with NHTSA about vehicle speed control problems on the Jeep Cherokee across 16 model years. The 2014 model year has the most (185). The words owners use most often: “cruise control” (13% of reports).
- 691vehicle speed control complaints
- —median miles at failure
- 81mention a crash
- 39mention an injury
- 2related recalls
- 43%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Cruise control: mentioned in 88 of 691 complaints (13%)
- Service shifter: mentioned in 49 of 691 complaints (7%)
At what mileage do vehicle speed control problems happen?
Based on 398 complaints that reported the odometer reading.
How serious are the reports?
Of 691 complaints, 81 mention a crash, 2 a fire, 39 an injury.
Jeep Cherokee vehicle speed control complaints by model year
| Model year | Vehicle Speed Control complaints | Share of that year | Median miles |
|---|---|---|---|
| 2022 Cherokee | 1 | 2% | — |
| 2021 Cherokee | 2 | 1% | — |
| 2020 Cherokee | 8 | 2% | 11,700 |
| 2019 Cherokee | 83 | 5% | 4,500 |
| 2018 Cherokee | 20 | 3% | 25,000 |
| 2017 Cherokee | 60 | 4% | 35,522 |
| 2016 Cherokee | 76 | 5% | 34,621 |
| 2015 Cherokee | 120 | 7% | 16,044 |
| 2014 Cherokee | 185 | 7% | 25,937 |
| 2001 Cherokee | 5 | 2% | 37,023 |
| 2000 Cherokee | 10 | 3% | 21,000 |
| 1999 Cherokee | 10 | 3% | 64,000 |
| 1998 Cherokee | 11 | 3% | 78,900 |
| 1997 Cherokee | 15 | 4% | 149,000 |
| 1996 Cherokee | 13 | 3% | 113,618 |
| 1995 Cherokee | 72 | 12% | — |
When owners reported it
Related recalls (2)
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Model years: 2014, 2015, 2016, 2017, 2018
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Forward collision avoidance: adaptive cruise control; vehicle speed control:accelerator pedal
Model years: 2014
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The PTU was fixed due to a recall but I bought this vehicle in August and started complaining before leaving the parking lot of the dealership ship, there is a winding noise as I drive that will go away occasionally but when it's around it causes vibrations in the steering wheel and in the peddles…
The motor experiences a malfunction, which the passengers feel as a slight âbumpâ in the engine. The dash flashes Service Electronic Stability Control and the engine experiences a loss in power followed by a gain in power, experienced as slight lurching. The dash ESC icon lights up yellow…
I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil…
The vehichle is available for inspection upon request. While driving the vehichle will lose driving power and the D on the screen will begin blinking. The gas pedal will cause the vehichle to rev, however it does not accelerate. There have been times where an engine light comes on and i will get a…
On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of…
Frequently asked questions
Do all Jeep Cherokees have vehicle speed control problems?
No. NHTSA has 691 owner complaints about vehicle speed control for the Jeep Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Cherokee vehicle speed control?
Yes: 2 safety recalls list vehicle speed control. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about vehicle speed control problems on the Jeep Cherokee?
The most frequent phrase is “cruise control”, in 88 of 691 complaints, followed by “service shifter” (49).
Other Jeep Cherokee problems
- Power Train problems (5,522)
- Electrical System problems (2,257)
- Engine problems (2,188)
- Service Brakes problems (647)
- Steering problems (598)
- Service Brakes, Hydraulic problems (574)
- Structure problems (522)
- Air Bags problems (457)
See all Jeep Cherokee problems.