Jeep Cherokee Structure Problems
Owners have filed 522 complaints with NHTSA about structure problems on the Jeep Cherokee across 16 model years. The 1995 model year has the most (149). The words owners use most often: “electrical structure” (14% of reports).
- 522structure complaints
- —median miles at failure
- 21mention a crash
- 19mention an injury
- 3related recalls
- $1,250typical repair cost reported by owners
- 49%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Electrical structure: mentioned in 75 of 522 complaints (14%)
- Door hinge: mentioned in 33 of 522 complaints (6%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical structure repair on the Jeep Cherokee at $1,250, and half of them between $800 and $1,350.
Based on 10 NHTSA complaints about this problem alone that state a repair bill or quote (2001–2018), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do structure problems happen?
Based on 170 complaints that reported the odometer reading.
How serious are the reports?
Of 522 complaints, 21 mention a crash, 16 a fire, 19 an injury.
Jeep Cherokee structure complaints by model year
| Model year | Structure complaints | Share of that year | Median miles |
|---|---|---|---|
| 2026 Cherokee | 1 | 13% | — |
| 2020 Cherokee | 3 | 1% | 27,400 |
| 2019 Cherokee | 20 | 1% | 7,000 |
| 2018 Cherokee | 4 | 1% | 77,000 |
| 2017 Cherokee | 12 | 1% | 45,000 |
| 2016 Cherokee | 33 | 2% | 40,000 |
| 2015 Cherokee | 85 | 5% | 32,000 |
| 2014 Cherokee | 110 | 4% | 40,000 |
| 2006 Cherokee | 1 | 6% | 30,782 |
| 2001 Cherokee | 9 | 4% | 23,000 |
| 2000 Cherokee | 7 | 2% | 90,000 |
| 1999 Cherokee | 7 | 2% | 150,000 |
| 1998 Cherokee | 27 | 7% | 151,843 |
| 1997 Cherokee | 7 | 2% | 67,000 |
| 1996 Cherokee | 47 | 11% | 133,100 |
| 1995 Cherokee | 149 | 25% | 101,000 |
When owners reported it
Related recalls (3)
Structure:body:hatchback/liftgate; electrical system:wiring: rear compartment/trunkPark outside
Model years: 2014, 2015, 2016
Problem: Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Structure:body:hatchback/liftgate; electrical system:wiring: rear compartment/trunk
Model years: 2015, 2016
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Risk: A short circuit in the module increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Structure:body:hatchback/liftgate
Model years: 2014, 2015
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Risk: A short circuit in the liftgate control module may result in a fire.
Fix: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I was driving the vehicle in heavy traffic, at the speed of 1-3 mph, then stopped at a stoplight, when the hood latch spontaneously disengaged, allowing the hood to pop open. There was seemingly no reason this should have happened. I was traveling on smooth pavement and didnât hit a bump or…
There was a leak in my trunk that completely shorted out my electric parking break module. My safety and others safety were put at risk because the emergency break was turning on automatically and I could not control it. I noticed it blinking and quickly pulled into a parking lot where the brake…
CRITICAL VEHICLE SYSTEM SAFETY & TELEMATICS FAILURES: 1.ELECTRICAL & ELICTRICAL DEFECTS: The vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. module suffers a total software and hardware failure. While operating on public roadway…
Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at 25â30 MPH on the highway, the brakes locked up, and the vehicle failed to move. The "Service Brakes" message illuminated on the instrument panel after the failure. The contact related the failure to NHTSA Campaign…
Frequently asked questions
Do all Jeep Cherokees have structure problems?
No. NHTSA has 522 owner complaints about structure for the Jeep Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Cherokee structure?
Yes: 3 safety recalls list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix structure problems on the Jeep Cherokee?
Owners report a typical cost of $1,250 (half paid between $800 and $1,350), from 10 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about structure problems on the Jeep Cherokee?
The most frequent phrase is “electrical structure”, in 75 of 522 complaints, followed by “door hinge” (33).
Other Jeep Cherokee problems
- Power Train problems (5,516)
- Electrical System problems (2,257)
- Engine problems (2,186)
- Vehicle Speed Control problems (691)
- Service Brakes problems (647)
- Steering problems (598)
- Service Brakes, Hydraulic problems (574)
- Air Bags problems (457)
See all Jeep Cherokee problems.