2002 Jeep Grand Cherokee Visibility Problems
Owners have filed 323 complaints with NHTSA about visibility problems on the 2002 Jeep Grand Cherokee, 22% of all complaints for this model year. Half of the reports with a mileage happened before 69,000 miles. The words owners use most often: “passenger side” (34% of reports).
- 323visibility complaints
- 69,000median miles at failure
- 3mention a crash
- 0mention an injury
- 0related recalls
- $1,650typical repair cost reported by owners
- 32%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Passenger side: mentioned in 110 of 323 complaints (34%)
- Cold air: mentioned in 86 of 323 complaints (27%)
- Blend door: mentioned in 72 of 323 complaints (22%)
- Climate control: mentioned in 27 of 323 complaints (8%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical visibility repair on the 2002 Jeep Grand Cherokee at $1,650, and half of them between $1,200 and $1,950.
Based on 94 NHTSA complaints about this problem alone that state a repair bill or quote (2005–2013), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do visibility problems happen?
Based on 262 complaints that reported the odometer reading.
How serious are the reports?
Of 323 complaints, 3 mention a crash, 2 a fire.
Jeep Grand Cherokee visibility complaints by model year
| Model year | Visibility complaints | Share of that year | Median miles |
|---|---|---|---|
| 2023 Grand Cherokee | 1 | 0% | — |
| 2021 Grand Cherokee | 3 | 1% | 3,000 |
| 2019 Grand Cherokee | 1 | 0% | 58,000 |
| 2018 Grand Cherokee | 5 | 1% | 52,820 |
| 2015 Grand Cherokee | 6 | 0% | 24,750 |
| 2014 Grand Cherokee | 14 | 1% | 9,999 |
| 2013 Grand Cherokee | 7 | 1% | 17,981 |
| 2012 Grand Cherokee | 11 | 1% | 62,250 |
| 2011 Grand Cherokee | 18 | 1% | 41,500 |
| 2010 Grand Cherokee | 3 | 3% | 22,000 |
| 2009 Grand Cherokee | 1 | 1% | — |
| 2008 Grand Cherokee | 21 | 3% | 40,223 |
| 2007 Grand Cherokee | 15 | 1% | 31,000 |
| 2006 Grand Cherokee | 8 | 1% | 65,000 |
| 2005 Grand Cherokee | 22 | 1% | 45,500 |
| 2004 Grand Cherokee | 202 | 16% | 51,000 |
| 2003 Grand Cherokee | 167 | 22% | 60,000 |
| 2002 Grand Cherokee | 323 | 22% | 69,000 |
| 2001 Grand Cherokee | 244 | 28% | 75,000 |
| 2000 Grand Cherokee | 120 | 8% | 91,000 |
| 1999 Grand Cherokee | 162 | 10% | 90,000 |
| 1998 Grand Cherokee | 28 | 3% | 81,350 |
| 1997 Grand Cherokee | 28 | 3% | 41,000 |
| 1996 Grand Cherokee | 15 | 2% | 155,000 |
| 1995 Grand Cherokee | 29 | 4% | 108,944 |
When owners reported it
Related recalls (0)
No safety recall lists visibility for the 2002 Jeep Grand Cherokee. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the vent controls failed to work upon using the button to turn on the heat. The contact stated that the vents blew cold air repeatedly. The vehicle was taken to a repair shop who diagnosed that the recirculation door assembly…
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that she received nhtsa recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air…
Tl* the contact owns a 2002 jeep grand cherokee. The contact was driving 40 mph when the heater failed. The vehicle was inspected and it was discovered that the heater control modulator was melted. The vehicle was inspected and diagnosed as needing a replacement box. The vehicle was repaired but…

Frequently asked questions
Do all 2002 Jeep Grand Cherokees have visibility problems?
No. NHTSA has 323 owner complaints about visibility for the 2002 Jeep Grand Cherokee (22% of the 1,476 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2002 Jeep Grand Cherokee visibility?
No recall currently lists visibility for this vehicle.
At what mileage do visibility problems start?
The median reported mileage is 69,000 miles: half of the reports with a mileage came before that.
How much does it cost to fix visibility problems on the 2002 Jeep Grand Cherokee?
Owners report a typical cost of $1,650 (half paid between $1,200 and $1,950), from 94 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about visibility problems on the 2002 Jeep Grand Cherokee?
The most frequent phrase is “passenger side”, in 110 of 323 complaints, followed by “cold air” (86).
Other 2002 Jeep Grand Cherokee problems
See all 2002 Jeep Grand Cherokee problems or visibility problems across all Grand Cherokee years.