1997 Jeep Grand Cherokee Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 6, 2024 · 991 owner complaints analyzed

Compared with other Grand Cherokee years
About as many complaints as other years 13th of 32 for complaints
NHTSA crash rating
Not rated

Owners have filed 991 complaints with NHTSA about the 1997 Jeep Grand Cherokee. That ranks 13th out of 32 Grand Cherokee model years for complaints. The most reported problem area is power train (254 complaints, 26%), typically at around 95,000 miles. Complaints mention 112 crashes, 17 fires, 89 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 7 defect investigations involving it.

Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1997 Jeep Grand Cherokee problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train254 · ~95,000 mi
Service Brakes, Hydraulic163 · ~82,000 mi
Fuel System, Gasoline150 · ~95,000 mi
Fuel System, Other117 · ~107,057 mi
Engine and Engine Cooling81 · ~119,000 mi
Structure61 · ~142,500 mi
Electrical System56 · ~151,500 mi
Steering47 · ~141,200 mi
Fuel/propulsion System46 · ~166,000 mi
Suspension43 · ~105,834 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train problems25426%95,000“jumped park” (7%)—
Service Brakes, Hydraulic problems16316%82,000“brake rotors” (17%)$1,350
Fuel System, Gasoline problems15015%95,000“sending unit” (25%)—
Fuel System, Other problems11712%107,057“gas gauge” (43%)—
Engine and Engine Cooling problems818%119,000“exhaust manifold” (6%)—
Structure problems616%142,500“fuel gasoline structure” (41%)—
Electrical System problems566%151,500——
Steering475%141,200——
Fuel/propulsion System465%166,000——
Suspension434%105,834——
Air Bags364%135,298——
Vehicle Speed Control364%115,002——
Equipment293%108,604——
Unknown or Other283%110,002——
Visibility283%41,000——
Tires162%103,000——
Engine152%158,289——
Exterior Lighting141%150,500——
Latches/locks/linkages131%100,003——
Seats121%108,934——
Parking Brake81%———
Seat Belts61%120,000——
Interior Lighting51%100,003——
Wheels40%225,500——
Electronic Stability Control (esc)30%132,520——
Service Brakes30%120,000——
Service Brakes, Air20%———
Trailer Hitches20%———
Equipment Adaptive/mobility10%———
Fuel System, Diesel10%122,000——
Visibility/wiper10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2001, with 223 complaints
1996: 219961997: 871998: 7119981999: 1042000: 11520002001: 2232232002: 8920022003: 592004: 2220042005: 182006: 1520062007: 92008: 1420082009: 102010: 1720102011: 112012: 1120122013: 122014: 4420142015: 402016: 420162017: 82018: 120182019: 32020: 120202024: 1

n = 991 complaints · Source: NHTSA

1997 Jeep Grand Cherokee recalls (5)

Tap a recall to see the problem, the risk and the fix.

Structure; fuel system, gasoline:storage:tank assemblyJun 19, 2013 · NHTSA campaign 13V252000 · 1,560,000 vehicles

Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Fix: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

Power train:automatic transmission:lever and linkage:floor shiftFeb 15, 2002 · NHTSA campaign 02V053000 · 1,620,000 vehicles

Problem: On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable.

Risk: Inadvertent movement of the vehicle could result in a crash.

Fix: Dealers will install a secondary detent system to the floor shifter assembly. Daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. Owner notification began september 23, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Service brakes, hydraulic:foundation components:disc:rotorMay 10, 2000 · NHTSA campaign 00V136000 · 589,000 vehicles

Problem: Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. The front disc brake rotors can experience severe corrosion if operated for an extensive period in the "salt belt." if the rotors are not replaced, the corrosion can eventually compromise the structural integrity of the stamped steel center hub section of the rotor.

Risk: The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.

Fix: Dealers will replace these rotors with rotors that are coated with a corrosion protection.

Fuel system, gasoline:storage:tank assemblyNov 7, 1997 · NHTSA campaign 97V194000 · 360,000 vehicles

Problem: Vehicle description: multi-purpose passenger vehicles. The fuel tank mounted fuel level sending unit accuracy can degrade over time, indicating significantly more fuel in reserve than is actually present.

Risk: Owners may not be aware that their vehicle is low on fuel increasing the risk of a vehicle crash if the vehicle stops due to no fuel.

Fix: Dealers will replace the fuel level sending unit.

Air bags:frontal:sensor/control module-inactiveMay 16, 1997 · NHTSA campaign 97V080000 · 125,000 vehicles

Problem: The electrical circuit design allows the potential for an inadvertent air bag deployment upon vehicle ignition shut down.

Risk: Unexpected air bag deployment can result in occupant injury.

Fix: Dealers will replace the air bag electronic control module with a newly designed module.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Crash Related Fuel Tank Fires (EA12005) — opened Jun 12, 2012, closed Nov 14, 2014, led to recall 13V252000.
  • Crash Related Fuel Tank Fires (PE10031) — opened Aug 23, 2010, closed Jun 14, 2012.
  • Fuel Storage System Crash Related Fires (DP09005) — opened Nov 6, 2009, closed Aug 23, 2010.
  • Hood latch failure (EA02029) — opened Oct 16, 2002, closed Feb 10, 2004.
  • Hood latch (PE02045) — opened May 17, 2002, closed Oct 16, 2002.
  • Roll-away in reverse when parked (EA01017) — opened Nov 1, 2001, closed Dec 18, 2002, led to recall 02V053000.
  • Inadvertent rollaway in reverse park (PE01021) — opened Jun 28, 2001, closed Nov 1, 2001.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting her to attempt to stop the vehicle. After which, with the brake pedal depressed all the way to the floorboard, the vehicle failed to…

Power Train · received Aug 6, 2024 · NHTSA complaint 11606904

I purchased this vehicle and noticed the fuel gauge was fluctuating excessively so i check if there were any recalls for this vehicle . When entering vehicles vin # it states 0 opened recalls for this vehicle, not sure if it was previously repaired. Please help me resolve this issue. Electrical…

Electrical System · received Oct 12, 2020 · NHTSA complaint 11363851

The horn on my 1997 jeep grand cherokee stopped working a year ago, affecting my ability to warn others of safety issues. Mechanics tell me the horn "button" is embedded in the safety airbag in the steering wheel and can only be fixed by replacing the entire, costly airbag. That can be hundreds of…

Air Bags · received Nov 18, 2019 · NHTSA complaint 11280884

Ecm has a fault circuit board per dealer and needs replacing . Causes completer power failure and engine will quit running , all electrical goes out -- no lights at night or emergency flashers -- and power brakes fail to work . This happens at any time , stopped or on the road .

Service Brakes · received Aug 12, 2019 · NHTSA complaint 11243393

Vehicle will stall at time when just driving along on city streets

Fuel/propulsion System · received Mar 22, 2019 · NHTSA complaint 11190640

Other Jeep Grand Cherokee years

← 1996 Grand Cherokee · 1998 Grand Cherokee →

See all Jeep Grand Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.

Similar Jeep models

Embed this 1997 Jeep Grand Cherokee badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 1997 Jeep Grand Cherokee?

Owners most often report power train, service brakes, hydraulic, fuel system, gasoline problems. The top one, power train, accounts for 254 complaints.

Was there a recall on the 1997 Jeep Grand Cherokee?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1997 Jeep Grand Cherokee a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee model years, the 1997 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.