1996 Jeep Grand Cherokee Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 9, 2024 · 893 owner complaints analyzed

Compared with other Grand Cherokee years
About as many complaints as other years 14th of 32 for complaints
NHTSA crash rating
Not rated

Owners have filed 893 complaints with NHTSA about the 1996 Jeep Grand Cherokee. That ranks 14th out of 32 Grand Cherokee model years for complaints. The most reported problem area is power train (280 complaints, 31%), typically at around 141,000 miles. Complaints mention 135 crashes, 23 fires, 101 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 8 defect investigations involving it.

Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1996 Jeep Grand Cherokee problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train280 · ~141,000 mi
Service Brakes, Hydraulic105 · ~112,000 mi
Fuel System, Gasoline102 · ~121,000 mi
Engine and Engine Cooling88 · ~116,250 mi
Structure85 · ~174,000 mi
Steering67 · ~142,000 mi
Electrical System65 · ~148,000 mi
Suspension50 · ~190,000 mi
Tires35 · ~118,000 mi
Vehicle Speed Control35 · ~100,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train problems28031%141,000“jumped park” (8%)—
Service Brakes, Hydraulic problems10512%112,000“brake rotors” (19%)—
Fuel System, Gasoline problems10211%121,000“fuel pump” (50%)$1,600
Engine and Engine Cooling problems8810%116,250“exhaust manifold” (17%)$1,650
Structure problems8510%174,000“fuel gasoline structure” (25%)—
Steering problems678%142,000“power steering pump” (18%)—
Electrical System problems657%148,000——
Suspension problems506%190,000“death wobble” (14%)—
Tires354%118,000——
Vehicle Speed Control354%100,000——
Air Bags344%130,000——
Fuel/propulsion System283%196,000——
Unknown or Other273%143,000——
Equipment263%115,608——
Latches/locks/linkages212%95,000——
Engine172%165,000——
Visibility152%155,000——
Exterior Lighting142%100,000——
Seat Belts131%———
Interior Lighting71%100,000——
Parking Brake71%———
Fuel System, Other61%70,000——
Wheels61%250,000——
Seats51%175,500——
Electronic Stability Control (esc)40%170,000——
Service Brakes, Air40%64,000——
Child Seat20%———
Service Brakes20%151,000——
Fuel System, Diesel10%75,950——
Trailer Hitches10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2001, with 248 complaints
1995: 419951996: 251997: 801998: 5219981999: 622000: 1052001: 24820012482002: 792003: 412004: 2720042005: 112006: 42007: 820072008: 82009: 62010: 1220102011: 32012: 122013: 1320132014: 522015: 222016: 820162017: 32018: 22019: 220192020: 12021: 12023: 120232024: 1

n = 893 complaints · Source: NHTSA

1996 Jeep Grand Cherokee recalls (6)

Tap a recall to see the problem, the risk and the fix.

Structure; fuel system, gasoline:storage:tank assemblyJun 19, 2013 · NHTSA campaign 13V252000 · 1,560,000 vehicles

Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Fix: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

Power train:automatic transmission:lever and linkage:floor shiftFeb 15, 2002 · NHTSA campaign 02V053000 · 1,620,000 vehicles

Problem: On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable.

Risk: Inadvertent movement of the vehicle could result in a crash.

Fix: Dealers will install a secondary detent system to the floor shifter assembly. Daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. Owner notification began september 23, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Service brakes, hydraulic:foundation components:disc:rotorMay 10, 2000 · NHTSA campaign 00V136000 · 589,000 vehicles

Problem: Vehicle description: passenger and multi-purpose vehicles originally sold or currently registered in the states of connecticut, illinois, indiana, maine, maryland, massachusetts, michigan, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, or wisconsin, and the district of columbia. The front disc brake rotors can experience severe corrosion if operated for an extensive period in the "salt belt." if the rotors are not replaced, the corrosion can eventually compromise the structural integrity of the stamped steel center hub section of the rotor.

Risk: The reduced strength can allow the cast iron wear surface to separate from the hub, reducing the brake effectiveness of the vehicle.

Fix: Dealers will replace these rotors with rotors that are coated with a corrosion protection.

Suspension:frontJan 12, 1998 · NHTSA campaign 98V006000 · 65,000 vehicles

Problem: Vehicle description: multi-purpose vehicles equipped with "quadra-trac" transfer case, temporary spare tire, and any of 225/70r16, 225/75r16 or 245/70r15 road tires. When the temporary spare tire is in use, the front axle can overheat.

Risk: An overheated axle can force axle fluid out of the seals, increasing the risk of a vehicle fire.

Fix: Dealers will replace the temporary spare tire with a full sized tire and wheel.

Electrical system:wiringMar 17, 1997 · NHTSA campaign 97V039000 · 70,000 vehicles

Problem: Vehicle description: vehicles equipped with memory seat option. The memory seat module wiring harness can come in contact with the seat spring, a low resistance short circuit can develop resulting in localized heating.

Risk: The localized heating can result in ignition of the seat cushion material and a vehicle fire.

Fix: Dealers will relocate the memory seat control module and wiring harness and a protective shield will be installed on the seat frame.

Electrical system:wiring:fuses and circuit breakersOct 11, 1995 · NHTSA campaign 95V193000 · 32,000 vehicles

Problem: The fasteners which secure the alternator circuit fuse to the power distribution center may have an improper clamp load.

Risk: Improper clamping can result in arcing at the connection potentially causing a fire in the engine compartment.

Fix: Dealers will replace the alternator fuse with a fuse link and any damage to the power distribution center will be repaired.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Crash Related Fuel Tank Fires (EA12005) — opened Jun 12, 2012, closed Nov 14, 2014, led to recall 13V252000.
  • Crash Related Fuel Tank Fires (PE10031) — opened Aug 23, 2010, closed Jun 14, 2012.
  • Fuel Storage System Crash Related Fires (DP09005) — opened Nov 6, 2009, closed Aug 23, 2010.
  • Hood latch failure (EA02029) — opened Oct 16, 2002, closed Feb 10, 2004.
  • Hood latch (PE02045) — opened May 17, 2002, closed Oct 16, 2002.
  • Roll-away in reverse when parked (EA01017) — opened Nov 1, 2001, closed Dec 18, 2002, led to recall 02V053000.
  • Inadvertent rollaway in reverse park (PE01021) — opened Jun 28, 2001, closed Nov 1, 2001.
  • Safety blt latch operation (PE96008) — opened Jan 25, 1996, closed Jun 28, 1996.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 1996 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle stalled inadvertently. The vehicle was able to restart immediately on some occasions and restarted after a while on other occasions. There was no warning light illuminated. Several…

Engine · received Feb 9, 2024 · NHTSA complaint 11570967

The contact owns a 1996 Jeep Grand Cherokee. The contact stated that prior to purchasing the vehicle, he researched online and became aware that the VIN was included in NHTSA Campaign Number: 98V006000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was…

Suspension · received May 23, 2023 · NHTSA complaint 11523526

The inspection recall on my 1996 jeep grand cherokee did nothing to fix the problem with pcm and catalytic converter specified in the defective issue within the recalls issued. This harms the driver, pedestrians, other passengers and motorists. The tech where i went to have recall work performed…

Service Brakes · received Mar 19, 2021 · NHTSA complaint 11403865

Hankook optimo h724 p225/75 /r15 102 slww tires - set of 4 tires purchased new on 5/25/2018. Kept up with regular tire rotations and air pressure checks. First replacement (side wall defect) 10/21/2019. Flat repair 2/24/2020 second tire replacement (side wall defect) 8/10/2020. This is highly…

Wheels · received Sep 2, 2020 · NHTSA complaint 11352822

Tl* the contact owns a 1996 jeep grand cherokee. While driving in traffic, the vehicle stalled and the steering wheel seized. The vehicle was taken to 21 different independent mechanics where it was tested from top to bottom. The vehicle passed inspection even after it was test driven by the…

Engine · received Sep 16, 2019 · NHTSA complaint 11255565

Other Jeep Grand Cherokee years

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Frequently asked questions

What are the most common problems with the 1996 Jeep Grand Cherokee?

Owners most often report power train, service brakes, hydraulic, fuel system, gasoline problems. The top one, power train, accounts for 280 complaints.

Was there a recall on the 1996 Jeep Grand Cherokee?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 1996 Jeep Grand Cherokee a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee model years, the 1996 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.