2002 Jeep Grand Cherokee Seats Problems
Owners have filed 91 complaints with NHTSA about seats problems on the 2002 Jeep Grand Cherokee, 6% of all complaints for this model year. Half of the reports with a mileage happened before 98,411 miles. The words owners use most often: “heated seat” (23% of reports).
- 91seats complaints
- 98,411median miles at failure
- 2mention a crash
- 7mention an injury
- 1related recalls
- $500typical repair cost reported by owners
- 44%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Heated seat: mentioned in 21 of 91 complaints (23%)
- Seats front assembly: mentioned in 10 of 91 complaints (11%)
- Heater cooler: mentioned in 10 of 91 complaints (11%)
- Extremely hot: mentioned in 9 of 91 complaints (10%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the 2002 Jeep Grand Cherokee at $500, and half of them between $450 and $1,100.
Based on 7 NHTSA complaints about this problem alone that state a repair bill or quote (2009–2012), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 79 complaints that reported the odometer reading.
How serious are the reports?
Of 91 complaints, 2 mention a crash, 8 a fire, 7 an injury.
Jeep Grand Cherokee seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 1 | 1% | — |
| 2024 Grand Cherokee | 4 | 2% | 8,000 |
| 2023 Grand Cherokee | 5 | 1% | 13,741 |
| 2022 Grand Cherokee | 12 | 5% | 29,200 |
| 2021 Grand Cherokee | 5 | 1% | 158,000 |
| 2020 Grand Cherokee | 1 | 0% | — |
| 2019 Grand Cherokee | 10 | 3% | 31,300 |
| 2018 Grand Cherokee | 43 | 5% | 46,360 |
| 2017 Grand Cherokee | 20 | 5% | 39,058 |
| 2016 Grand Cherokee | 11 | 4% | 71,000 |
| 2015 Grand Cherokee | 315 | 23% | 69,145 |
| 2014 Grand Cherokee | 339 | 14% | 75,000 |
| 2013 Grand Cherokee | 57 | 7% | 80,500 |
| 2012 Grand Cherokee | 12 | 1% | 98,000 |
| 2011 Grand Cherokee | 11 | 1% | 88,500 |
| 2010 Grand Cherokee | 1 | 1% | 114,000 |
| 2009 Grand Cherokee | 1 | 1% | — |
| 2008 Grand Cherokee | 3 | 0% | 121,000 |
| 2006 Grand Cherokee | 5 | 0% | 55,250 |
| 2005 Grand Cherokee | 20 | 1% | 14,000 |
| 2004 Grand Cherokee | 149 | 12% | 85,000 |
| 2003 Grand Cherokee | 65 | 9% | 98,250 |
| 2002 Grand Cherokee | 91 | 6% | 98,411 |
| 2001 Grand Cherokee | 131 | 15% | 100,000 |
| 2000 Grand Cherokee | 180 | 12% | 116,250 |
| 1999 Grand Cherokee | 91 | 6% | 110,000 |
| 1998 Grand Cherokee | 9 | 1% | 113,364 |
| 1997 Grand Cherokee | 12 | 1% | 108,934 |
| 1996 Grand Cherokee | 5 | 1% | 175,500 |
| 1995 Grand Cherokee | 4 | 1% | — |
When owners reported it
Related recalls (1)
Seats:front assembly:seat heater/cooler
Problem: Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat.
Risk: Overheating could potentially cause a fire or injury.
Fix: Dealers will replace the front seat heater elements free of charge. The recall began on november 23, 2009. Owners may contact chrysler at 1-800-853-1403.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
When i got in my jeep there was a breaking sound from under the drivers seat. I noticed the seat was rocking back and forth and when i looked underneath at the frame of the seat i saw where the frame broke in half. It is unsafe to drive now and it is my only means of transportation. I used to have…
The driver side seat heater gets so hot or feels like it's burning my legs.. I can only use it on low to prevent burns.. The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, i cannot lock the doors, or put the windows up until it is shut. (recall…
I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the a/c issue under the glove compartment overheats and melts the mechanism and continues to burn. When i reported the issue, no wreck was involved. Since reporting the problem…
Frequently asked questions
Do all 2002 Jeep Grand Cherokees have seats problems?
No. NHTSA has 91 owner complaints about seats for the 2002 Jeep Grand Cherokee (6% of the 1,476 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2002 Jeep Grand Cherokee seats?
Yes: 1 safety recall list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do seats problems start?
The median reported mileage is 98,411 miles: half of the reports with a mileage came before that.
How much does it cost to fix seats problems on the 2002 Jeep Grand Cherokee?
Owners report a typical cost of $500 (half paid between $450 and $1,100), from 7 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the 2002 Jeep Grand Cherokee?
The most frequent phrase is “heated seat”, in 21 of 91 complaints, followed by “seats front assembly” (10).
Other 2002 Jeep Grand Cherokee problems
See all 2002 Jeep Grand Cherokee problems or seats problems across all Grand Cherokee years.