2011 Jeep Grand Cherokee Problems, Complaints & Recalls
- Compared with other Grand Cherokee years
- Far more complaints than other years 4th of 32 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 1,640 complaints with NHTSA about the 2011 Jeep Grand Cherokee. That ranks 4th out of 32 Grand Cherokee model years for complaints. The most reported problem area is electrical system (780 complaints, 48%), typically at around 62,568 miles. Complaints mention 53 crashes, 61 fires, 47 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 6 defect investigations involving it.
_IMG_7791.jpg){kind=link}
- 1,640owner complaints
- 6safety recalls
- 6NHTSA investigations
- 53complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Jeep Grand Cherokee problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 780 | 48% | 62,568 | “power module” (8%) | $1,600 |
| Engine problems | 343 | 21% | 69,000 | “pump relay” (9%) | $3,100 |
| Service Brakes problems | 322 | 20% | 60,000 | “brakes hydraulic” (42%) | — |
| Fuel/propulsion System problems | 247 | 15% | 65,249 | “pump relay” (21%) | — |
| Unknown or Other | 134 | 8% | 92,000 | — | — |
| Power Train problems | 90 | 5% | 64,081 | “transmission cooler” (7%) | — |
| Steering problems | 86 | 5% | 78,900 | “steering brakes” (14%) | — |
| Air Bags problems | 60 | 4% | 56,500 | “leather dash” (12%) | — |
| Structure | 43 | 3% | 52,925 | — | — |
| Exterior Lighting | 37 | 2% | 59,512 | — | — |
| Suspension | 37 | 2% | 61,000 | — | — |
| Vehicle Speed Control | 37 | 2% | 42,000 | — | — |
| Fuel System, Gasoline | 36 | 2% | 57,600 | — | — |
| Service Brakes, Hydraulic | 27 | 2% | 72,000 | — | — |
| Interior Lighting | 22 | 1% | 87,000 | — | — |
| Visibility | 18 | 1% | 41,500 | — | — |
| Visibility/wiper | 18 | 1% | 62,000 | — | — |
| Electronic Stability Control (esc) | 16 | 1% | 70,000 | — | — |
| Engine and Engine Cooling | 15 | 1% | 21,517 | — | — |
| Seats | 11 | 1% | 88,500 | — | — |
| Seat Belts | 10 | 1% | 56,000 | — | — |
| Forward Collision Avoidance | 8 | 0% | 103,000 | — | — |
| Latches/locks/linkages | 8 | 0% | 15,839 | — | — |
| Wheels | 5 | 0% | 100,000 | — | — |
| Equipment | 3 | 0% | 35,000 | — | — |
| Equipment Adaptive/mobility | 3 | 0% | 44,680 | — | — |
| Tires | 3 | 0% | 15,585 | — | — |
| Child Seat | 1 | 0% | — | — | — |
| Lane Departure | 1 | 0% | — | — | — |
| Traction Control System | 1 | 0% | 115,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Jeep Grand Cherokee recalls (6)
Tap a recall to see the problem, the risk and the fix.
Electrical system
Problem: Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Service brakes; service brakes, hydraulic:power assist
Problem: Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Interior lighting; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Electrical system
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Electrical system:wiring
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Service brakes; service brakes, hydraulic:power assist:vacuum
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
- Post 14V-391 Headliner Fires (RQ15003) — opened May 1, 2015, closed Jul 6, 2016, led to recall 15V879000.
- Totally Integrated Power Module Failure (DP14004) — opened Sep 25, 2014, closed Jul 24, 2015.
- Headliner Fires (EA14001) — opened Jan 10, 2014, closed Aug 12, 2014, led to recall 14V391000.
- Headliner Fires (PE13027) — opened Aug 19, 2013, closed Jan 14, 2014.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon…
The car shut off and I canât get it back on it does not jump I tried replacing the alternator but thatâs not it
The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore…
Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM…
I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now itâs starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now…
Other Jeep Grand Cherokee years
← 2010 Grand Cherokee · 2012 Grand Cherokee →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Grand Cherokee | 25 | 6 |
| 2025 Grand Cherokee | 76 | 4 |
| 2024 Grand Cherokee | 249 | 16 |
| 2023 Grand Cherokee | 397 | 21 |
| 2022 Grand Cherokee | 264 | 13 |
| 2021 Grand Cherokee | 409 | 12 |
| 2020 Grand Cherokee | 240 | 3 |
| 2019 Grand Cherokee | 370 | 7 |
| 2018 Grand Cherokee | 855 | 10 |
| 2017 Grand Cherokee | 364 | 5 |
| 2016 Grand Cherokee | 311 | 8 |
| 2015 Grand Cherokee | 1,366 | 9 |
| 2014 Grand Cherokee | 2,381 | 18 |
| 2013 Grand Cherokee | 804 | 9 |
| 2012 Grand Cherokee | 1,644 | 10 |
| 2011 | 1,640 | 6 |
| 2010 Grand Cherokee | 118 | 5 |
| 2009 Grand Cherokee | 138 | 2 |
| 2008 Grand Cherokee | 734 | 4 |
| 2007 Grand Cherokee | 1,108 | 5 |
| 2006 Grand Cherokee | 1,280 | 4 |
| 2005 Grand Cherokee | 2,051 | 3 |
| 2004 Grand Cherokee | 1,295 | 8 |
| 2003 Grand Cherokee | 762 | 4 |
| 2002 Grand Cherokee | 1,476 | 10 |
| 2001 Grand Cherokee | 883 | 4 |
| 2000 Grand Cherokee | 1,447 | 6 |
| 1999 Grand Cherokee | 1,638 | 4 |
| 1998 Grand Cherokee | 1,028 | 4 |
| 1997 Grand Cherokee | 991 | 5 |
| 1996 Grand Cherokee | 893 | 6 |
| 1995 Grand Cherokee | 719 | 4 |
See all Jeep Grand Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
Embed this 2011 Jeep Grand Cherokee badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2011 Jeep Grand Cherokee?
Owners most often report electrical system, engine, service brakes problems. The top one, electrical system, accounts for 780 complaints.
Was there a recall on the 2011 Jeep Grand Cherokee?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Jeep Grand Cherokee a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee model years, the 2011 has far more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.