1996 Kenworth W900 Problems, Complaints & Recalls

Problem: Vehicle description: heavy duty trucks equipped with meritor fg941 steer axles. The gross axle weight rating (gawr) was determined incorrectly and over-stated on the vehicle certification label. With the incorrect gawr listed, these labels do not meet the certification requirements of part 567, "requirements for manufacturers of motor vehicles." vehicles will be remedied either by assigning the proper weight rating or, if possible, by changing the necessary components to meet the currently assigned weight rating.

Risk: These vehicles would not be in compliance with federal regulations.

Fix: Vehicles will be remedied either by assigning the proper weight rating or, if possible, by changing the necessary components to meet the currently assigned weight rating. Owner notification began june 22, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000.

Problem: Vehicle description: vehicles equipped with 54" rear axle spacing configuration of the airglide 200 suspension with the service application identified as logger, dump truck, or tanker. The rear suspension is regularly subjected to extreme articulation, resulting in flexing of the joint.

Risk: Failure of the lower sway arm attaching bolts could result in loss of vehicle control.

Fix: Dealers will replace the lower sway arm brackets. Owner notification began march 27, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000.

Problem: Vehicle description: heavy duty trucks equipped with caterpillar 3406e engines. The routing of the electrical and fuel lines can cause chaffing of the wiring harness on the fuel line.

Risk: This chaffing can cause fuel leakage and a potential for a fire in the engine compartment.

Fix: Dealers will inspect, adjust, and repair, if necessary, the fuel line and electrical harness.

Problem: Vehicle description: heavy duty trucks equipped with design level 1, rockwell ff980 series front axle. The front axle hub flange can develop cracks due to high stress levels.

Risk: Cracks in a hub flange can result in a wheel separation.

Fix: Dealers will remove and replace the front hubs with an improved design level 2 hub.

Problem: Vehicle description: heavy duty trucks equipped with kenworth airglide 200 rear suspension. Due to materials used in the sway bar arms and studs as well as the stud plating material, stress corrosion cracking and bending fatigue can occur in the rear suspension sway bar arms and studs causing the stud to fail prematurely.

Risk: This could cause a loss of steering control increasing the risk of a vehicle crash.

Fix: Dealers will replace the arm assembly manufactured from a different material. New studs will be installed with different threads and different finish.

Problem: The wires that correspond to the vehicle's rear turn signals were reversed when installed in the electrical connector.

Risk: This condition will cause the rear turn signals to flash opposite from the direction intended by the driver increasing the risk of a vehicle accident.

Fix: Dealers will inspect the turn signal switch and, if necessary, replace the turn signal switch.