2002 Kenworth W900 Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 7, 2003 · 1 owner complaints analyzed

Compared with other W900 years
Not enough data 8th of 31 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2002 Kenworth W900. That ranks 8th out of 31 W900 model years for complaints. The most reported problem area is suspension (1 complaints, 100%). There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2002 Kenworth W900 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension1100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2002 Kenworth W900 recalls (4)

Tap a recall to see the problem, the risk and the fix.

Electrical system:wiring:fuses and circuit breakersAug 5, 2003 · NHTSA campaign 03V285000 · 117 vehicles

Problem: On certain heavy duty trucks, the main cab wiring harness was incorrectly connected to the 50 amp circuit breaker instead of the 135 amp breaker.

Fix: Dealers will inspect the vehicles and the wiring will be corrected if necessary. Owner notification began september 16, 2003. Owners should contact kenworth at 1-425-828-5440.

Unknown or otherJul 1, 2003 · NHTSA campaign 03V234000 · 84 vehicles

Problem: On certain heavy duty trucks equipped with vertical tail pipes, the frame access grabhandle is mounted too high.

Risk: This condition could cause a person to slip and/or fall and could lead to personal injury.

Fix: Dealers will inspect the grabhandle location and if determined to be mounted too high, the handle will be relocated to the proper height. Owner notification began july 29, 2003. Owners should contact kenworth at 1-425-828-5440.

Trailer hitches:fifth wheel assemblyMay 5, 2003 · NHTSA campaign 03V168000 · 483 vehicles

Problem: On certain trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.

Risk: If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.

Fix: Dealers will replace the bracket pins and repair instructions free of charge. Peterbilt's owner notification began june 20, 2003. Kenworth's owner notification began june 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 940-591-4201 or kenworth 425-828-5440.

Exterior lightingFeb 13, 2003 · NHTSA campaign 03V045000 · 9,890 vehicles

Problem: Certain trucks equipped with trailer connections fail to comply with the requirements of federal motor vehicle safety standards (fmvss) no. 121, "air brake systems," and no. 108, "lamps, reflective devices, and associated equipment." the supplier removed a rubber grommet from the trailer light line connector. The vehicles are experiencing corrosion at the 7-way trailer connection. This causes intermittent flashing/flickering of the trailer lights.

Risk: This could cause an electrical short and/or possible fire hazard.

Fix: Dealers will install the missing grommet on all affected chassis. If a connector is found defective, it will be replaced with a new connector. Owner notification is began on march 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5440.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Consumer noticed at home. The front chassis was broke he could kill many people. Dealer has been notified. Please provide further information. Ts

Suspension · received Nov 5, 2002 · NHTSA complaint 8022213

Other Kenworth W900 years

← 2001 W900 · 2003 W900 →

See all Kenworth W900 problems by year, every Kenworth model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Kenworth W900?

Owners most often report suspension problems. The top one, suspension, accounts for 1 complaint.

Was there a recall on the 2002 Kenworth W900?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Kenworth W900 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other W900 model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.