2021 Kenworth W900 Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 20, 2024 · 1 owner complaints analyzed

Compared with other W900 years
Not enough data 8th of 31 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2021 Kenworth W900. That ranks 8th out of 31 W900 model years for complaints. The most reported problem area is unknown or other (1 complaints, 100%). There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2021 Kenworth W900 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other1100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2021 Kenworth W900 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Seat beltsOct 26, 2023 · NHTSA campaign 23V717000 · 3,841 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T660, 2018-2024 Kenworth T800 and W900 vehicles. An additional spacer may have been added to the joint that connects the seat to the seat belt tether and buckle, causing an unsecured connection.

Risk: An unsecured seat belt connection may not properly restrain an occupant during a crash, increasing their risk of injury.

Fix: Dealers will inspect and remove the additional spacer and replace the bolt, as necessary, free of charge. Owner letters were mailed March 20, 2024. Owners may contact PACCAR's customer service at 1-425-828-5888. PACCAR's number for this recall is 23KWK.

EngineFeb 17, 2021 · NHTSA campaign 21V080000 · 132 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2021-2022 Kenworth T680, T880, W990, T800, W900 and Peterbilt 579, 567, 389, 367 vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.

Risk: A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.

Fix: PACCAR will notify owners, and dealers will properly torque the capscrews and the engine will also be inspected for damage and, if necessary, repaired, free of charge. The recall began on March 29, 2021. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWA and 21PBB.

Power train:axle assemblyAug 26, 2020 · NHTSA campaign 20V506000 · 1,097 vehicles

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Risk: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Fix: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Transmission issues

Unknown or Other · received Mar 20, 2024 · NHTSA complaint 11578489

Other Kenworth W900 years

← 2020 W900 · 2022 W900 →

See all Kenworth W900 problems by year, every Kenworth model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2021 Kenworth W900?

Owners most often report unknown or other problems. The top one, unknown or other, accounts for 1 complaint.

Was there a recall on the 2021 Kenworth W900?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2021 Kenworth W900 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other W900 model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.