2003 Kenworth W900 Problems, Complaints & Recalls

Problem: On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly.

Risk: If any of these conditions exists, the transmission will not automatically shift into neutral when left in drive with the parking brake set engaged. The vehicle could move without warning increasing the risk of a crash.

Fix: Dealers will inspect the affected vehicles to ensure the auto neutral feature functions properly and, if needed, will make the necessary repairs free of charge. The recall began on may 9, 2007. Owners may contact kenworth at 425-828-5440.

Problem: Certain trucks equipped with eaton fuller ultrasonic transmissions fail to comply with the requirements of federal motor vehicle safety standard no. 102, "transmission shift lever sequence, starter interlock and transmission braking effect." the cab transmission harness could have been incorrectly wired during production installation.

Risk: This could cause the neutral start feature of the transmission to disable allowing the vehicle to start in gear increasing the potential for a crash.

Fix: Dealers will repair the connections in the wiring harness if necessary. Owner notification began on may 7, 2004. Owners should contact kenworth at 1-425-828-5440.

Problem: On certain heavy duty trucks, the main cab wiring harness was incorrectly connected to the 50 amp circuit breaker instead of the 135 amp breaker.

Fix: Dealers will inspect the vehicles and the wiring will be corrected if necessary. Owner notification began september 16, 2003. Owners should contact kenworth at 1-425-828-5440.

Problem: On certain heavy duty trucks equipped with vertical tail pipes, the frame access grabhandle is mounted too high.

Risk: This condition could cause a person to slip and/or fall and could lead to personal injury.

Fix: Dealers will inspect the grabhandle location and if determined to be mounted too high, the handle will be relocated to the proper height. Owner notification began july 29, 2003. Owners should contact kenworth at 1-425-828-5440.

Problem: On certain trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.

Risk: If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.

Fix: Dealers will replace the bracket pins and repair instructions free of charge. Peterbilt's owner notification began june 20, 2003. Kenworth's owner notification began june 12, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 940-591-4201 or kenworth 425-828-5440.

Problem: Certain trucks equipped with trailer connections fail to comply with the requirements of federal motor vehicle safety standards (fmvss) no. 121, "air brake systems," and no. 108, "lamps, reflective devices, and associated equipment." the supplier removed a rubber grommet from the trailer light line connector. The vehicles are experiencing corrosion at the 7-way trailer connection. This causes intermittent flashing/flickering of the trailer lights.

Risk: This could cause an electrical short and/or possible fire hazard.

Fix: Dealers will install the missing grommet on all affected chassis. If a connector is found defective, it will be replaced with a new connector. Owner notification is began on march 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5440.