2011 Keystone Cougar Problems, Complaints & Recalls
- Compared with other Cougar years
- Not enough data 3rd of 28 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 9 complaints with NHTSA about the 2011 Keystone Cougar. That ranks 3rd out of 28 Cougar model years for complaints. The most reported problem area is structure (3 complaints, 33%), typically at around 11,250 miles. There are 7 safety recalls covering this model year.
- 9owner complaints
- 7safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Keystone Cougar problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 3 | 33% | 11,250 | — | — |
| Tires | 3 | 33% | 4,000 | — | — |
| Electrical System | 1 | 11% | — | — | — |
| Equipment | 1 | 11% | 4,000 | — | — |
| Equipment Adaptive/mobility | 1 | 11% | 4,000 | — | — |
| Unknown or Other | 1 | 11% | — | — | — |
| Wheels | 1 | 11% | 25 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Keystone Cougar recalls (7)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment; tires:temporary/emergency spare tire; structure:body:bumpers
Problem: Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Risk: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Fix: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Power train:axle assembly
Problem: Keystone is recalling certain model year 2011 cougar and laredo travel trailers. The axles are installed backwards causing a slight reduction in braking torque and shortened brake lining service life.
Risk: Over time diminished braking capacity could lead to an increased risk of property damage and/or personal injury.
Fix: Dealers will inspect the axles to verify the brake wires are on the off-door side. If they are not, the axles will be removed and reversed. This service will be performed free of charge. The safety recall began on february 18, 2011. Owners may contact keystone customer service at 1-866-425-4369.
Trailer hitches
Problem: Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.
Risk: If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.
Fix: Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on january 24, 2011. Owners may contact keystone customer service at 1-866-425-4369.
Electrical system:wiring:fuses and circuit breakers
Problem: Keystone is recalling certain model year 2011 sprinter, cougar and fuzion travel trailers equipped with siemens and murray one inch plug-in circuit breakers. The "spring clip" plug-in assembly may break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.
Risk: This could lead to excessive temperature, arcing or thermal damage at the connection point and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.
Fix: Dealers will inspect the breakers and replace as necessary free of charge. The safety recall began on december 15, 2010. Owners may contact keystone customer service at 1-866-425-4369.
Wheels
Problem: Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. Some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.
Risk: There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.
Fix: Keystone will replace the wheels free of charge. The safety recall began on december 15, 2010. Owners may contact keystone at 1-866-425-4369.
Equipment
Problem: Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
Risk: A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Fix: Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
THE SPARE TIRE HAS A COVER AND THE TRAILER HAS ALWAYS BEEN STORED IN A TEMPERATURE-CONTROLLED GARAGE. THE TIRE WAS INSTALLED ON THE TRAILER (IN THE RIGHT REAR POSITION) FOR THE FIRST TIME, PRESSURE CHECKED (65 PSI), AND DRIVEN 25-30 MILES ON I-25 AT 60-62 MPH BEFORE SUFFERING A CATASTROPHIC…
I own a 2011 keystone cougar 5th wheel that incorporates a slide-out bumper / bike rack that the spare tire is mounted on. The same product was used in similar 2011 keystone 5th wheels that were the subject of a keystone recall #12-178 involving the nhtsa. Our bumper has failed in the same manor…
THE ORIGINAL EQUIPMENT (TIRES) FROM A KEYSTONE COUGAR TRAILER. IN A TWO WEEK TIME FRAME (AUGUST 2-14, 2015) WHILE ON VACATION, 4 TOWMAX TIRES [redacted] BLEW OUT ON THE HIGHWAY. THESE TIRES WERE APPROX. 4.5 YEARS OLD WITH LESS THAN A TOTAL OF 6,000 MILES.THE SPARE THAT BLEW HAD LESS THAN 1,000…
Tires are approximately 1.5 years of age based on "0111" dot code and have approximately 2000 miles of use (no signs of dry rot or other failure prior to tread separation 1st incident may 24th 2013 while traveling approximately 60 mph on a farm to market road i had a powerking towmax st235/80r16…
Tl* the contact owns a 2011 keystone cougar rv. The contact stated that the furnace fuel line was leaking. The vehicle was taken to an authorized dealer who replaced the fuel line. The vehicle was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 4,000…
Other Keystone Cougar years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Cougar | 2 | 0 |
| 2025 Cougar | 0 | 1 |
| 2024 Cougar | 0 | 1 |
| 2023 Cougar | 2 | 1 |
| 2022 Cougar | 3 | 6 |
| 2021 Cougar | 4 | 7 |
| 2020 Cougar | 3 | 8 |
| 2019 Cougar | 9 | 8 |
| 2018 Cougar | 4 | 4 |
| 2017 Cougar | 3 | 7 |
| 2016 Cougar | 5 | 2 |
| 2015 Cougar | 5 | 3 |
| 2014 Cougar | 4 | 4 |
| 2013 Cougar | 6 | 2 |
| 2012 Cougar | 5 | 2 |
| 2011 | 9 | 7 |
| 2010 Cougar | 10 | 4 |
| 2009 Cougar | 4 | 3 |
| 2008 Cougar | 9 | 3 |
| 2007 Cougar | 9 | 6 |
| 2006 Cougar | 6 | 4 |
| 2005 Cougar | 7 | 3 |
| 2004 Cougar | 26 | 3 |
| 2003 Cougar | 6 | 2 |
| 2002 Cougar | 6 | 1 |
| 2001 Cougar | 3 | 1 |
| 2000 Cougar | 1 | 2 |
| 1999 Cougar | 0 | 1 |
See all Keystone Cougar problems by year, every Keystone model, or the VIN decoder.
Similar Keystone models
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Frequently asked questions
What are the most common problems with the 2011 Keystone Cougar?
Owners most often report structure, tires, electrical system problems. The top one, structure, accounts for 3 complaints.
Was there a recall on the 2011 Keystone Cougar?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Keystone Cougar a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cougar model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.