2016 Keystone Cougar Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 20, 2024 · 5 owner complaints analyzed

Compared with other Cougar years
Not enough data 12th of 28 for complaints
NHTSA crash rating
Not rated

Owners have filed 5 complaints with NHTSA about the 2016 Keystone Cougar. That ranks 12th out of 28 Cougar model years for complaints. The most reported problem area is suspension (2 complaints, 40%), typically at around 650 miles. Complaints mention 1 fire. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2016 Keystone Cougar problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension2 · ~650 mi
Electrical System1 · ~300 mi
Equipment1
Fuel System, Gasoline1
Service Brakes1 · ~300 mi
Unknown or Other1
Wheels1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension240%650——
Electrical System120%300——
Equipment120%———
Fuel System, Gasoline120%———
Service Brakes120%300——
Unknown or Other120%———
Wheels120%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 2 complaints
2015: 1201512016: 2201622017: 1201712024: 120241

n = 5 complaints · Source: NHTSA

2016 Keystone Cougar recalls (2)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V755000 · 1,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Suspension:rear:axle:non-powered axle assemblyApr 7, 2015 · NHTSA campaign 15V207000 · 2,260 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.

Unknown or Other · received Mar 20, 2024 · NHTSA complaint 11578572

2016 keystone cougar rv. Consumer writes in regards to threaded rod that clamps down the propane tanks became unscrewed from trailer tongue with gas regulator still attached. *smd updated 06/26/2017*js updated 08/09/17*lj *cn

Fuel System, Gasoline · received Jun 26, 2017 · NHTSA complaint 10918253

Tl* the contact owns a 2016 keystone cougar recreational vehicle. While driving various speeds, all four tires struck against the floor of the rv. There were no warning indicators illuminated. The dealer diagnosed that the vehicle needed heavier springs and axles. The vehicle was not repaired. The…

Suspension · received Oct 31, 2016 · NHTSA complaint 10920372

Tl* the contact owns a 2016 keystone cougar. While driving approximately 63 mph, the rear driver side wheel fractured without warning. Due to the failure, the front passenger side tire flattened. The vehicle was towed and had to be driven less than 20 mph. The vehicle was taken to the repair shop…

Suspension · received Sep 14, 2016 · NHTSA complaint 10906328

I purchased a new travel trailer manufactured by keystone in may of 2015. I took it back to the dealer after my first trip when i realized the brakes barely functioned. After 4 months of trying to get the manufacture to acknowledge the brakes did not work from the factory keystone stated that they…

Service Brakes · received Aug 11, 2015 · NHTSA complaint 10747990

Other Keystone Cougar years

← 2015 Cougar · 2017 Cougar →

See all Keystone Cougar problems by year, every Keystone model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Keystone Cougar?

Owners most often report suspension, electrical system, equipment problems. The top one, suspension, accounts for 2 complaints.

Was there a recall on the 2016 Keystone Cougar?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Keystone Cougar a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cougar model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.