2018 Keystone Cougar Problems, Complaints & Recalls
- Compared with other Cougar years
- Not enough data 15th of 28 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2018 Keystone Cougar. That ranks 15th out of 28 Cougar model years for complaints. The most reported problem area is structure (2 complaints, 50%), typically at around 10,000 miles. There are 4 safety recalls covering this model year.
- 4owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Keystone Cougar problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 2 | 50% | 10,000 | — | — |
| Electrical System | 1 | 25% | 5,000 | — | — |
| Service Brakes | 1 | 25% | 100 | — | — |
| Suspension | 1 | 25% | — | — | — |
| Unknown or Other | 1 | 25% | 100 | — | — |
| Wheels | 1 | 25% | 100 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 Keystone Cougar recalls (4)
Tap a recall to see the problem, the risk and the fix.
Structure:frame and members; suspension:front:springs:leaf spring assembly:hanger,bracket
Problem: Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Risk: A buckled frame rail can increase the risk of a crash.
Fix: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Equipment:recreational vehicle/trailer
Problem: Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.
Risk: If the wooden assembly is exposed to high temperatures, there would be an increased risk of a fire.
Fix: Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-322.
Equipment
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational vehicle/trailer
Problem: Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
Risk: If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer…
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local…
My 2018 keystone cougar has had a electrical short in the bedroom slide. What has been of real concern is that the wires going through the trailer into the slide was incorrectly installed at the factory. The plastic protective grommet between the wires going from the trailer to the slide was left…
We have two issues with the fifth wheel camper in question. We only felt it neccesary to contact the nhtsa because the manufacturer refused to remedy the obvious problem when we were at an authorized service center and asked them to in the interest of our safety and that of other motorists. The…
Other Keystone Cougar years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Cougar | 2 | 0 |
| 2025 Cougar | 0 | 1 |
| 2024 Cougar | 0 | 1 |
| 2023 Cougar | 2 | 1 |
| 2022 Cougar | 3 | 6 |
| 2021 Cougar | 4 | 7 |
| 2020 Cougar | 3 | 8 |
| 2019 Cougar | 9 | 8 |
| 2018 | 4 | 4 |
| 2017 Cougar | 3 | 7 |
| 2016 Cougar | 5 | 2 |
| 2015 Cougar | 5 | 3 |
| 2014 Cougar | 4 | 4 |
| 2013 Cougar | 6 | 2 |
| 2012 Cougar | 5 | 2 |
| 2011 Cougar | 9 | 7 |
| 2010 Cougar | 10 | 4 |
| 2009 Cougar | 4 | 3 |
| 2008 Cougar | 9 | 3 |
| 2007 Cougar | 9 | 6 |
| 2006 Cougar | 6 | 4 |
| 2005 Cougar | 7 | 3 |
| 2004 Cougar | 26 | 3 |
| 2003 Cougar | 6 | 2 |
| 2002 Cougar | 6 | 1 |
| 2001 Cougar | 3 | 1 |
| 2000 Cougar | 1 | 2 |
| 1999 Cougar | 0 | 1 |
See all Keystone Cougar problems by year, every Keystone model, or the VIN decoder.
Similar Keystone models
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Frequently asked questions
What are the most common problems with the 2018 Keystone Cougar?
Owners most often report structure, electrical system, service brakes problems. The top one, structure, accounts for 2 complaints.
Was there a recall on the 2018 Keystone Cougar?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Keystone Cougar a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cougar model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.