2019 Keystone Cougar Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 21, 2022 · 9 owner complaints analyzed

Compared with other Cougar years
Not enough data 3rd of 28 for complaints
NHTSA crash rating
Not rated

Owners have filed 9 complaints with NHTSA about the 2019 Keystone Cougar. That ranks 3rd out of 28 Cougar model years for complaints. The most reported problem area is structure (4 complaints, 44%), typically at around 7,500 miles. There are 8 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2019 Keystone Cougar problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure4 · ~7,500 mi
Suspension4
Equipment2 · ~5,000 mi
Electrical System1
Parking Brake1
Power Train1
Wheels1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure444%7,500——
Suspension444%———
Equipment222%5,000——
Electrical System111%———
Parking Brake111%———
Power Train111%———
Wheels111%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2022, with 4 complaints
2019: 2201922020: 1202012021: 2202122022: 420224

n = 9 complaints · Source: NHTSA

2019 Keystone Cougar recalls (8)

Tap a recall to see the problem, the risk and the fix.

Tires; structure:frame and membersMar 31, 2022 · NHTSA campaign 22V209000 · 513 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Risk: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

Fix: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

Equipment:recreational vehicle/trailer:lpg systemsSep 13, 2021 · NHTSA campaign 21V708000 · 95,885 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Structure:frame and members; suspension:front:springs:leaf spring assembly:hanger,bracketMay 24, 2021 · NHTSA campaign 21V380000 · 1,990 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Risk: A buckled frame rail can increase the risk of a crash.

Fix: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Equipment:electricalJul 7, 2020 · NHTSA campaign 20V398000 · 8,313 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Power train:axle hubsNov 28, 2018 · NHTSA campaign 18V843000 · 982 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Risk: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

Suspension:rear:axle:non-powered axle assemblyOct 15, 2018 · NHTSA campaign 18V723000 · 1,276 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Risk: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

Equipment:recreational vehicle/trailerJun 7, 2018 · NHTSA campaign 18V383000 · 5,151 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.

Risk: If the wooden assembly is exposed to high temperatures, there would be an increased risk of a fire.

Fix: Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-322.

Equipment:recreational vehicle/trailerMay 16, 2018 · NHTSA campaign 18V320000 · 94 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar fifth-wheel trailers, models 28SGS and 27RLS. The propane compartment may not have been sealed properly during manufacturing, which if there were a propane leak, could allow the propane gas to seep into the living quarters.

Risk: A propane leak into the living area can increase the risk of injury or fire.

Fix: Keystone will notify owners, and dealers will seal the inside of the LP compartment along the floor line and side wall, free of charge. The recall began on June 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-321.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

2019 keystone cougar. Consumer writes in regard to nhtsa safety recall 21v-380. The consumer stated wants camping world to rescind the sale of the rv, and satisfy the outstanding balance due under the security agreement and reimbursed for the expenses incurred relating to the rv.

Power Train · received Nov 21, 2022 · NHTSA complaint 11494390

The contact owns a 2019 Keystone Cougar Fifth Wheel RV. The contact stated that while driving she was notified by another driver that the RV was leaning to the right and that the tires were not touching the roadway. The contact stated that she stopped to inspect and noticed that the tires on the…

Structure · received Jul 7, 2022 · NHTSA complaint 11472738

The contact owns a 2019 Keystone Cougar. The contact was attempting to remove debris from the roof of the RV; while climbing up the attached ladder, the roof mount screws to the ladder failed causing the left side of the ladder to detach from the roof and become unsecured. During the failure no…

Structure · received Jun 29, 2022 · NHTSA complaint 11471503

The contact owns a 2019 Keystone Cougar. The contact noticed that the antenna was missing from the trailer. The dealer was not contacted. The antenna was not replaced. The manufacturer was notified of the failure. The contact stated that the VIN was not included in NHTSA Campaign Number: 20V398000…

Equipment · received Feb 28, 2022 · NHTSA complaint 11454523

The contact owns a 2019 Keystone Cougar. The contact stated that upon exiting the vehicle, the contact noticed that the fiberglass outside of one of the rear slides was cracked. The vehicle was taken to a local dealer where it was diagnosed with the fiberglass needing to be replaced. The vehicle…

Suspension · received Jul 23, 2021 · NHTSA complaint 11426127

Other Keystone Cougar years

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Frequently asked questions

What are the most common problems with the 2019 Keystone Cougar?

Owners most often report structure, suspension, equipment problems. The top one, structure, accounts for 4 complaints.

Was there a recall on the 2019 Keystone Cougar?

Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Keystone Cougar a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cougar model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.