KIA Sorento Visibility/wiper Problems

Source: NHTSA · Updated Oct 15, 2026 · 120 complaints analyzed

Owners have filed 120 complaints with NHTSA about visibility/wiper problems on the KIA Sorento across 18 model years. The 2016 model year has the most (16). The words owners use most often: “sunroof exploded” (11% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Sunroof exploded: mentioned in 13 of 120 complaints (11%)
  • Safety concern: mentioned in 12 of 120 complaints (10%)
  • Backup camera: mentioned in 9 of 120 complaints (8%)
  • Hands free: mentioned in 7 of 120 complaints (6%)

At what mileage do visibility/wiper problems happen?

Based on 53 complaints that reported the odometer reading.

Under 10k miles6 · 11%
10k–25k miles9 · 17%
25k–50k miles16 · 30%
50k–75k miles13 · 25%
75k–100k miles4 · 8%
100k–150k miles3 · 6%
150k+ miles2 · 4%

How serious are the reports?

Of 120 complaints, 3 a fire, 3 an injury.

KIA Sorento visibility/wiper complaints by model year

Peak: 2016, with 16 complaints
2003: 1200312004: 112008: 1200812011: 552012: 132012132013: 992014: 112014112015: 882016: 162016162017: 442018: 5201852019: 16162020: 2202022021: 442022: 9202292023: 772024: 3202432025: 55

n = 120 complaints · Source: NHTSA

Model yearVisibility/wiper complaintsShare of that yearMedian miles
2025 Sorento57%56,000
2024 Sorento37%—
2023 Sorento76%—
2022 Sorento95%—
2021 Sorento42%—
2020 Sorento21%5,073
2019 Sorento164%200
2018 Sorento52%19,500
2017 Sorento40%69,000
2016 Sorento161%30,000
2015 Sorento81%73,000
2014 Sorento111%50,700
2013 Sorento91%40,500
2012 Sorento131%52,000
2011 Sorento50%75,100
2008 Sorento10%48,000
2004 Sorento10%138,057
2003 Sorento10%—

When owners reported it

Peak: 2024, with 15 complaints
2012: 1201212013: 552014: 5201452015: 552016: 6201662017: 992018: 7201872019: 882020: 7202072021: 882022: 122022122023: 552024: 152024152025: 12122026: 15202615

n = 120 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists visibility/wiper for the KIA Sorento. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The headlights are so dim that I could not see at night. I am forced to drive with the fog lights on for any amount of visibility. I recently replaced the headlights with factory replacements and now the connectors going into the back have failed and power only makes it to the lights when Mercury…

Received Sep 3, 2026 · NHTSA complaint 11761812

VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated…

Received Aug 28, 2026 · NHTSA complaint 11760338

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the…

Received Aug 21, 2026 · NHTSA complaint 11758432

The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position. It frequently takes many repeated attempts. In some cases the panel will not seat at all until…

Received Jul 21, 2026 · NHTSA complaint 11751824

While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. KIA was contacted and not willing to warranty or…

Received Jul 16, 2026 · NHTSA complaint 11750795
KIA Sorento
Kia Sorento 2.2 CRDi DCT AWD Platinum (IV, Facelift). Representative photo; appearance varies by model year. Photo: © M 93, CC BY-SA 3.0 de, via Wikimedia Commons.

Frequently asked questions

Do all KIA Sorentos have visibility/wiper problems?

No. NHTSA has 120 owner complaints about visibility/wiper for the KIA Sorento. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the KIA Sorento visibility/wiper?

No recall currently lists visibility/wiper for this vehicle.

What do owners say about visibility/wiper problems on the KIA Sorento?

The most frequent phrase is “sunroof exploded”, in 13 of 120 complaints, followed by “safety concern” (12).

Other KIA Sorento problems

See all KIA Sorento problems.