2025 KIA Sorento Problems, Complaints & Recalls
- Compared with other Sorento years
- Far fewer complaints than other years 20th of 24 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 76 complaints with NHTSA about the 2025 KIA Sorento. That ranks 20th out of 24 Sorento model years for complaints. The most reported problem area is electrical system (22 complaints, 29%), typically at around 15,000 miles. Complaints mention 6 crashes, 5 injuries. There are 3 safety recalls covering this model year.
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- 76owner complaints
- 3safety recalls
- 0NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 KIA Sorento problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 22 | 29% | 15,000 | — | — |
| Unknown or Other | 20 | 26% | — | — | — |
| Engine | 19 | 25% | 4,000 | — | — |
| Power Train | 19 | 25% | 2,532 | — | — |
| Forward Collision Avoidance | 9 | 12% | — | — | — |
| Vehicle Speed Control | 7 | 9% | 2,033 | — | — |
| Service Brakes | 6 | 8% | 65 | — | — |
| Visibility/wiper | 5 | 7% | 56,000 | — | — |
| Fuel/propulsion System | 4 | 5% | — | — | — |
| Air Bags | 3 | 4% | — | — | — |
| Back Over Prevention | 3 | 4% | — | — | — |
| Exterior Lighting | 2 | 3% | 530 | — | — |
| Lane Departure | 2 | 3% | — | — | — |
| Steering | 2 | 3% | — | — | — |
| Structure | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | 1,600 | — | — |
| Wheels | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2025 KIA Sorento recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system: instrument cluster/panel
Problem: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
Engine and engine cooling:critical fasteners
Problem: Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
Exterior lighting:tail lights; electrical system:body control module:software; exterior lighting:headlights
Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Bought my 2025 Kia Sorento brand new in November of 2025. Summer of 2026 with 30,000 miles on it, all of the dash lights kept flashing at me, including the red brake light, and messages saying CHECK ESC, CHECK ABS, CHECK DRIVER ASSISTANCE SYSTEM/ Happened several times but the car would still…
While driving on the freeway, I was getting over into the next lane. I was half way over and there was no one in front of, next to or behind me from any direction, I was traveling an open road. The closest vehicle to me was 2 lanes over and 5 to 6 car lengths behind me, my car began to beep rapidly…
Knee airbags deployed in my car accident and have severe injuries on bilateral legs bruises that damage my nerves and veins.
VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated…
About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof…
Other KIA Sorento years
← 2024 Sorento · 2026 Sorento →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sorento | 6 | 2 |
| 2025 | 76 | 3 |
| 2024 Sorento | 42 | 2 |
| 2023 Sorento | 123 | 3 |
| 2022 Sorento | 193 | 6 |
| 2021 Sorento | 254 | 4 |
| 2020 Sorento | 137 | 1 |
| 2019 Sorento | 431 | 2 |
| 2018 Sorento | 255 | 3 |
| 2017 Sorento | 806 | 4 |
| 2016 Sorento | 1,254 | 8 |
| 2015 Sorento | 753 | 3 |
| 2014 Sorento | 988 | 6 |
| 2013 Sorento | 981 | 5 |
| 2012 Sorento | 880 | 5 |
| 2011 Sorento | 1,520 | 7 |
| 2010 Sorento | 3 | 1 |
| 2009 Sorento | 55 | 2 |
| 2008 Sorento | 217 | 3 |
| 2007 Sorento | 154 | 4 |
| 2006 Sorento | 242 | 1 |
| 2005 Sorento | 307 | 0 |
| 2004 Sorento | 220 | 0 |
| 2003 Sorento | 305 | 1 |
See all KIA Sorento problems by year, every KIA model, or the KIA VIN decoder.
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Frequently asked questions
What are the most common problems with the 2025 KIA Sorento?
Owners most often report electrical system, unknown or other, engine problems. The top one, electrical system, accounts for 22 complaints.
Was there a recall on the 2025 KIA Sorento?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 KIA Sorento a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sorento model years, the 2025 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.