2023 KIA Sorento Problems, Complaints & Recalls
- Compared with other Sorento years
- Far fewer complaints than other years 19th of 24 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 123 complaints with NHTSA about the 2023 KIA Sorento. That ranks 19th out of 24 Sorento model years for complaints. The most reported problem area is electrical system (37 complaints, 30%), typically at around 2,000 miles. Complaints mention 3 crashes, 2 fires, 3 injuries. There are 3 safety recalls covering this model year.
_%E2%80%93_f_14102025.jpg){kind=link}
- 123owner complaints
- 3safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 KIA Sorento problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 37 | 30% | 2,000 | — | — |
| Unknown or Other | 36 | 29% | — | — | — |
| Engine | 31 | 25% | 1,600 | — | — |
| Power Train | 22 | 18% | 21,700 | — | — |
| Forward Collision Avoidance | 14 | 11% | 35,000 | — | — |
| Service Brakes | 11 | 9% | 35,000 | — | — |
| Vehicle Speed Control | 11 | 9% | 12,000 | — | — |
| Lane Departure | 10 | 8% | — | — | — |
| Steering | 7 | 6% | 1,864 | — | — |
| Visibility/wiper | 7 | 6% | — | — | — |
| Fuel/propulsion System | 6 | 5% | — | — | — |
| Visibility | 4 | 3% | 43,500 | — | — |
| Exterior Lighting | 2 | 2% | — | — | — |
| Seats | 2 | 2% | — | — | — |
| Structure | 2 | 2% | — | — | — |
| Back Over Prevention | 1 | 1% | — | — | — |
| Carry Handle, Shell, Base | 1 | 1% | — | — | — |
| Chest Clip, Buckle, Harness | 1 | 1% | — | — | — |
| Engine and Engine Cooling | 1 | 1% | 62,000 | — | — |
| Equipment | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 12,000 | — | — |
| Traction Control System | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 KIA Sorento recalls (3)
Tap a recall to see the problem, the risk and the fix.
Visibility:defroster/defogger/hvac system:fan/motor; electrical system:wiring:fuses and circuit breakers
Problem: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk: A fire increases the risk of injury.
Fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Back over prevention: sensing system: camera
Problem: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Equipment:other:labels
Problem: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle experienced a sudden transmission malfunction while operation on public roads. The check engine light illuminated on the dashboard, and a diagnostic scan from the app revealed active error code P1C2D03. This specific component failure looks like it relates directly to Kia Safety Recall…
The car loses power, the transmission shutters and slips at low speeds
I purchased my 2023 Kia Sorento in 2024 from Rohrman Kia in Lafayette, Indiana. At the time of purchase, the vehicle had approximately 9,000 miles and had previously been utilized as a dealership loaner vehicle. Since purchasing the vehicle, I have experienced recurring mechanical concerns…
When traveling up an incline or when gassing the car to accelerate quickly my car registers a spike in heat causing my car to go into limp mode creating a dangerous situation where I can not accelerate at the cars normal rate. When I lift off the gas the temperature normalizes and the car goes back…
My 2023 Kia Sorento has experienced repeated failures involving the engine, transmission/powertrain, and electrical wiring system. The vehicle has been inspected and repaired multiple times by authorized Kia dealerships, including Kia of Round Rock and Clay Cooley Kia in Irving, and the repair…
Other KIA Sorento years
← 2022 Sorento · 2024 Sorento →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sorento | 6 | 2 |
| 2025 Sorento | 76 | 3 |
| 2024 Sorento | 42 | 2 |
| 2023 | 123 | 3 |
| 2022 Sorento | 193 | 6 |
| 2021 Sorento | 254 | 4 |
| 2020 Sorento | 137 | 1 |
| 2019 Sorento | 431 | 2 |
| 2018 Sorento | 255 | 3 |
| 2017 Sorento | 806 | 4 |
| 2016 Sorento | 1,254 | 8 |
| 2015 Sorento | 753 | 3 |
| 2014 Sorento | 988 | 6 |
| 2013 Sorento | 981 | 5 |
| 2012 Sorento | 880 | 5 |
| 2011 Sorento | 1,520 | 7 |
| 2010 Sorento | 3 | 1 |
| 2009 Sorento | 55 | 2 |
| 2008 Sorento | 217 | 3 |
| 2007 Sorento | 154 | 4 |
| 2006 Sorento | 242 | 1 |
| 2005 Sorento | 307 | 0 |
| 2004 Sorento | 220 | 0 |
| 2003 Sorento | 305 | 1 |
See all KIA Sorento problems by year, every KIA model, or the KIA VIN decoder.
Similar KIA models
Embed this 2023 KIA Sorento badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2023 KIA Sorento?
Owners most often report electrical system, unknown or other, engine problems. The top one, electrical system, accounts for 37 complaints.
Was there a recall on the 2023 KIA Sorento?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 KIA Sorento a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sorento model years, the 2023 has far fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.