2024 KIA Sorento Problems, Complaints & Recalls
- Compared with other Sorento years
- Far fewer complaints than other years 22nd of 24 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 42 complaints with NHTSA about the 2024 KIA Sorento. That ranks 22nd out of 24 Sorento model years for complaints. The most reported problem area is electrical system (11 complaints, 26%). Complaints mention 4 crashes, 1 fire, 4 injuries. There are 2 safety recalls covering this model year.
_%E2%80%93_f_14102025.jpg){kind=link}
- 42owner complaints
- 2safety recalls
- 0NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 KIA Sorento problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 11 | 26% | — | — | — |
| Structure | 7 | 17% | — | — | — |
| Unknown or Other | 6 | 14% | — | — | — |
| Engine | 5 | 12% | 31,000 | — | — |
| Power Train | 5 | 12% | — | — | — |
| Service Brakes | 5 | 12% | — | — | — |
| Forward Collision Avoidance | 3 | 7% | — | — | — |
| Visibility/wiper | 3 | 7% | — | — | — |
| Air Bags | 2 | 5% | — | — | — |
| Exterior Lighting | 2 | 5% | — | — | — |
| Fuel/propulsion System | 2 | 5% | — | — | — |
| Seat Belts | 2 | 5% | — | — | — |
| Back Over Prevention | 1 | 2% | — | — | — |
| Engine and Engine Cooling | 1 | 2% | 23,417 | — | — |
| Seats | 1 | 2% | — | — | — |
| Service Brakes, Hydraulic | 1 | 2% | 7,000 | — | — |
| Steering | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 25,199 | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 KIA Sorento recalls (2)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:tail lights; electrical system:body control module:software; exterior lighting:headlights
Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Electrical system:wiring
Problem: Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk: A loss of power steering assist increases the risk of a crash.
Fix: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Delayed Shifting: Noticeable delay when shifting from park to drive or reverse. Slipping Gears: Slipping out of gear unexpectedly. Rough Shifting: A rough or jerky shifting Warning Lights: The check engine light or transmission warning light may illuminate on the dashboard.
The cars battery drained precipitously. Was able to sit and recharge. Took it to dealership. There were several code issues P033500 and P040500 among others. In discussion it seems that it might have been the EGR valve among other things. On research this is a known problem so why is there not a…
The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic…
My 2024 Kia Sorento has experienced a dangerous brake failure on three separate occasions in which the brake pedal went to the floor and the vehicle lost normal braking capability. The first failure occurred on 7/1/2026 and was confirmed by the Kia dealer; the master cylinder was found leaking…
While braking in a left hand turn lane waiting for the vehicles in front to turn left through an intersection, the vehicle stalled, shut off, and forced a manual restart in the turn lane. This same sequence happened again at another red light when the brake was engaged. The dealership the car was…
Other KIA Sorento years
← 2023 Sorento · 2025 Sorento →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Sorento | 6 | 2 |
| 2025 Sorento | 76 | 3 |
| 2024 | 42 | 2 |
| 2023 Sorento | 123 | 3 |
| 2022 Sorento | 193 | 6 |
| 2021 Sorento | 254 | 4 |
| 2020 Sorento | 137 | 1 |
| 2019 Sorento | 431 | 2 |
| 2018 Sorento | 255 | 3 |
| 2017 Sorento | 806 | 4 |
| 2016 Sorento | 1,254 | 8 |
| 2015 Sorento | 753 | 3 |
| 2014 Sorento | 988 | 6 |
| 2013 Sorento | 981 | 5 |
| 2012 Sorento | 880 | 5 |
| 2011 Sorento | 1,520 | 7 |
| 2010 Sorento | 3 | 1 |
| 2009 Sorento | 55 | 2 |
| 2008 Sorento | 217 | 3 |
| 2007 Sorento | 154 | 4 |
| 2006 Sorento | 242 | 1 |
| 2005 Sorento | 307 | 0 |
| 2004 Sorento | 220 | 0 |
| 2003 Sorento | 305 | 1 |
See all KIA Sorento problems by year, every KIA model, or the KIA VIN decoder.
Similar KIA models
Embed this 2024 KIA Sorento badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2024 KIA Sorento?
Owners most often report electrical system, structure, unknown or other problems. The top one, electrical system, accounts for 11 complaints.
Was there a recall on the 2024 KIA Sorento?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 KIA Sorento a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sorento model years, the 2024 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.