2014 Mazda CX-5 Problems, Complaints & Recalls
- Compared with other CX-5 years
- Far more complaints than other years 2nd of 15 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 377 complaints with NHTSA about the 2014 Mazda CX-5. That ranks 2nd out of 15 CX-5 model years for complaints. The most reported problem area is electrical system (132 complaints, 35%), typically at around 63,500 miles. Complaints mention 7 crashes, 6 injuries. There are 3 safety recalls covering this model year.
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- 377owner complaints
- 3safety recalls
- 0NHTSA investigations
- 7complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Mazda CX-5 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 132 | 35% | 63,500 | “turn off” (51%) | — |
| Visibility/wiper problems | 61 | 16% | 12,000 | “crack windshield” (21%) | — |
| Unknown or Other | 58 | 15% | 60,000 | — | — |
| Power Train problems | 50 | 13% | 49,750 | “turn off” (36%) | — |
| Engine | 39 | 10% | 52,000 | — | — |
| Structure | 32 | 8% | 15,240 | — | — |
| Visibility | 28 | 7% | 4,100 | — | — |
| Service Brakes | 22 | 6% | 34,600 | — | — |
| Electronic Stability Control (esc) | 12 | 3% | 56,500 | — | — |
| Vehicle Speed Control | 9 | 2% | 26,800 | — | — |
| Air Bags | 8 | 2% | 2,700 | — | — |
| Exterior Lighting | 8 | 2% | 45,762 | — | — |
| Steering | 7 | 2% | 99,000 | — | — |
| Fuel/propulsion System | 6 | 2% | 17,500 | — | — |
| Seats | 5 | 1% | 39,000 | — | — |
| Suspension | 5 | 1% | 69,000 | — | — |
| Latches/locks/linkages | 3 | 1% | 19,000 | — | — |
| Wheels | 2 | 1% | 42,400 | — | — |
| Fuel System, Gasoline | 1 | 0% | 8,090 | — | — |
| Seat Belts | 1 | 0% | 65,000 | — | — |
| Service Brakes, Hydraulic | 1 | 0% | 42,000 | — | — |
| Tires | 1 | 0% | 30,283 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Mazda CX-5 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Structure:body:hatchback/liftgate
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Steering
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.
I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldnât do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be…
The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel seized. No warning light was illuminated. The contact's husband exited the vehicle…
Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of…
Car accessories will not shut off when i put vehicle in park. This is dangerous due to causing the battery to completely drain leaving me stranded.
Other Mazda CX-5 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 CX-5 | 16 | 0 |
| 2025 CX-5 | 28 | 0 |
| 2024 CX-5 | 45 | 0 |
| 2023 CX-5 | 64 | 0 |
| 2022 CX-5 | 65 | 0 |
| 2021 CX-5 | 148 | 0 |
| 2020 CX-5 | 107 | 0 |
| 2019 CX-5 | 270 | 2 |
| 2018 CX-5 | 351 | 3 |
| 2017 CX-5 | 150 | 1 |
| 2016 CX-5 | 510 | 4 |
| 2015 CX-5 | 133 | 3 |
| 2014 | 377 | 3 |
| 2013 CX-5 | 194 | 1 |
| 2012 CX-5 | 1 | 0 |
See all Mazda CX-5 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2014 Mazda CX-5?
Owners most often report electrical system, visibility/wiper, unknown or other problems. The top one, electrical system, accounts for 132 complaints.
Was there a recall on the 2014 Mazda CX-5?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Mazda CX-5 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-5 model years, the 2014 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.