2017 Mazda CX-5 Problems, Complaints & Recalls
- Compared with other CX-5 years
- More complaints than other years 6th of 15 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 150 complaints with NHTSA about the 2017 Mazda CX-5. That ranks 6th out of 15 CX-5 model years for complaints. The most reported problem area is electrical system (44 complaints, 29%), typically at around 4,150 miles. Complaints mention 5 crashes, 3 injuries. There is 1 safety recall covering this model year.
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- 150owner complaints
- 1safety recalls
- 0NHTSA investigations
- 5complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Mazda CX-5 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 44 | 29% | 4,150 | — | — |
| Unknown or Other | 35 | 23% | 10,300 | — | — |
| Engine | 16 | 11% | 63,000 | — | — |
| Fuel/propulsion System | 15 | 10% | 38,153 | — | — |
| Service Brakes | 14 | 9% | 7,000 | — | — |
| Structure | 12 | 8% | 19,000 | — | — |
| Visibility/wiper | 12 | 8% | 34,750 | — | — |
| Power Train | 11 | 7% | 11,700 | — | — |
| Vehicle Speed Control | 7 | 5% | 7,000 | — | — |
| Lane Departure | 5 | 3% | — | — | — |
| Air Bags | 4 | 3% | 24,000 | — | — |
| Forward Collision Avoidance | 4 | 3% | — | — | — |
| Back Over Prevention | 3 | 2% | 59,978 | — | — |
| Seats | 3 | 2% | 14,781 | — | — |
| Electronic Stability Control (esc) | 2 | 1% | 3,054 | — | — |
| Seat Belts | 2 | 1% | — | — | — |
| Engine and Engine Cooling | 1 | 1% | 92,000 | — | — |
| Equipment | 1 | 1% | 50,000 | — | — |
| Exterior Lighting | 1 | 1% | 58,000 | — | — |
| Fuel System, Gasoline | 1 | 1% | 80,000 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 7,000 | — | — |
| Suspension | 1 | 1% | 43,000 | — | — |
| Tires | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | 4,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Mazda CX-5 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Trailer hitches; electrical system:wiring
Problem: Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My 2017 Mazda CX-5 has experienced a recurring condition more than six times involving sudden jerking, rapid deceleration, and loss of normal accelerator response during extended highway driving, often while cruise control is engaged. On multiple occasions the engine has also shut down. On…
My car started to smell like gas. I brought it to a shop and there was a leak in my high pressure pump in which the gas was leaking on to my engine. I paid $1600 to have this replaced and there is only 88,000 miles on the car.
The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and…
There is a consistent issue with the âghost touchâ and the electrical system so when youâre going down the road, the musical will change. The music will blast up or down randomly itâll get stuck and itâs very distracting. It will hang up on people while youâre having a conversation…
Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted…
Other Mazda CX-5 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 CX-5 | 16 | 0 |
| 2025 CX-5 | 28 | 0 |
| 2024 CX-5 | 45 | 0 |
| 2023 CX-5 | 64 | 0 |
| 2022 CX-5 | 65 | 0 |
| 2021 CX-5 | 148 | 0 |
| 2020 CX-5 | 107 | 0 |
| 2019 CX-5 | 270 | 2 |
| 2018 CX-5 | 351 | 3 |
| 2017 | 150 | 1 |
| 2016 CX-5 | 510 | 4 |
| 2015 CX-5 | 133 | 3 |
| 2014 CX-5 | 377 | 3 |
| 2013 CX-5 | 194 | 1 |
| 2012 CX-5 | 1 | 0 |
See all Mazda CX-5 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2017 Mazda CX-5?
Owners most often report electrical system, unknown or other, engine problems. The top one, electrical system, accounts for 44 complaints.
Was there a recall on the 2017 Mazda CX-5?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Mazda CX-5 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-5 model years, the 2017 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.