2023 Mazda CX-5 Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 5, 2026 · 64 owner complaints analyzed

Compared with other CX-5 years
Far fewer complaints than other years 11th of 15 for complaints
Safety recalls
None on file
NHTSA crash rating
5 out of 5 stars

Owners have filed 64 complaints with NHTSA about the 2023 Mazda CX-5. That ranks 11th out of 15 CX-5 model years for complaints. The most reported problem area is service brakes (11 complaints, 17%). Complaints mention 8 crashes, 5 injuries. There are no safety recalls on file for this model year.

Mazda CX-5
Mazda_CX-5_(KI) at Auto Zuerich 2025. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2023 Mazda CX-5 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes11
Engine10
Exterior Lighting10
Unknown or Other10
Electrical System9 · ~4,000 mi
Forward Collision Avoidance6
Visibility/wiper5
Lane Departure4
Vehicle Speed Control4
Power Train3
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes1117%———
Engine1016%———
Exterior Lighting1016%———
Unknown or Other1016%———
Electrical System914%4,000——
Forward Collision Avoidance69%———
Visibility/wiper58%———
Lane Departure46%———
Vehicle Speed Control46%———
Power Train35%———
Visibility35%16,127——
Engine and Engine Cooling23%4,000——
Fuel/propulsion System23%———
Seat Belts23%———
Steering23%———
Air Bags12%———
Back Over Prevention12%———
Seats12%———
Structure12%———
Suspension12%———
Tires12%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 20 complaints
2023: 132023132024: 112024112025: 202025202026: 20202620

n = 64 complaints · Source: NHTSA

2023 Mazda CX-5 recalls (0)

No safety recalls are on file for the 2023 Mazda CX-5.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I began hearing a loud engine noise similar to a lawn mower whenever my headlights would come on which includes just when I unlock my car. When I first took it back to the Mazda dealership for servicing and mentioned this to the service manager he told me it was an issue with the headlights that…

Exterior Lighting · received Oct 5, 2026 · NHTSA complaint 11768904

At 44,000 miles, a loud whirring noise started to occur that is due to the failing of the internal LED cooling fan in my left headlamp. I cannot use my headlights, which is a safety concern.

Exterior Lighting · received Sep 28, 2026 · NHTSA complaint 11767366

When my car starts up, engine rpm is around 1500 or above 1000. If I would switch to reverse, the car sudden jerks back stronger and quicker than I expected even though my foot isn’t on the accelerator pedal and have pressed the brake lightly.

Engine · received Sep 4, 2026 · NHTSA complaint 11762062

On 09/01/2026 at approximately 55 mph, I was driving with adaptive cruise control engaged. The vehicle ahead decelerated abruptly. My vehicle began braking hard with no input from me for a fraction of a second. A red BRAKE warning appeared in the instrument cluster with an audible alarm. I then…

Forward Collision Avoidance · received Sep 2, 2026 · NHTSA complaint 11761780

We purchased a certified pre-owned Mazda CX-5 from Wellesley Mazda in [XXX] on XXX. As soon as we got home and tried to exit the vehicle, we noticed that the driver's seatbelt was not releasing. Since then, we have noticed that the seat belt has not latched or unlatched properly. Our concern is…

Seat Belts · received Aug 18, 2026 · NHTSA complaint 11757773

Other Mazda CX-5 years

← 2022 CX-5 · 2024 CX-5 →

See all Mazda CX-5 problems by year, every Mazda model, or the Mazda VIN decoder.

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Frequently asked questions

What are the most common problems with the 2023 Mazda CX-5?

Owners most often report service brakes, engine, exterior lighting problems. The top one, service brakes, accounts for 11 complaints.

Was there a recall on the 2023 Mazda CX-5?

No safety recalls are on file for this model year.

Was the 2023 Mazda CX-5 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-5 model years, the 2023 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.