2023 Mazda CX-9 Problems, Complaints & Recalls
- Compared with other CX-9 years
- Far fewer complaints than other years 16th of 17 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 13 complaints with NHTSA about the 2023 Mazda CX-9. That ranks 16th out of 17 CX-9 model years for complaints. The most reported problem area is unknown or other (4 complaints, 31%). Complaints mention 3 crashes, 1 injury. There are no safety recalls on file for this model year.
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- 13owner complaints
- 0safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Mazda CX-9 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 4 | 31% | — | — | — |
| Chest Clip, Buckle, Harness | 2 | 15% | — | — | — |
| Forward Collision Avoidance | 2 | 15% | — | — | — |
| Service Brakes | 2 | 15% | — | — | — |
| Steering | 2 | 15% | 12,100 | — | — |
| Air Bags | 1 | 8% | — | — | — |
| Electrical System | 1 | 8% | — | — | — |
| Structure | 1 | 8% | — | — | — |
| Suspension | 1 | 8% | — | — | — |
| Tires | 1 | 8% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Mazda CX-9 recalls (0)
No safety recalls are on file for the 2023 Mazda CX-9.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Structural bolt (p#: 9-YA01-1401-A) connecting the lower control arm assembly to subframe has rusted apart. The head of the bolt was found in my driveway, otherwise there would be no indication of this potentially catastrophic failure. Vehicle is only 3 years old, was a cpo purchase, and has just…
I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically…
I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically…
On February 9, 2026, our 2023 Mazda CXâ9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: ⢠Total loss of steering ⢠Complete brake failure ⢠No response…
If you press both the brake and gas at the same time (even if accidental), the onboard computer apparently thinks that the driver is confused, and it sets the gas flow to âidleâ. The first time this happened was on the freeway, and I was very lucky to be able to coast into a gas station…
Other Mazda CX-9 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 | 13 | 0 |
| 2022 CX-9 | 11 | 0 |
| 2021 CX-9 | 40 | 1 |
| 2020 CX-9 | 19 | 1 |
| 2019 CX-9 | 53 | 2 |
| 2018 CX-9 | 128 | 2 |
| 2017 CX-9 | 61 | 0 |
| 2016 CX-9 | 107 | 0 |
| 2015 CX-9 | 35 | 2 |
| 2014 CX-9 | 54 | 3 |
| 2013 CX-9 | 68 | 4 |
| 2012 CX-9 | 221 | 4 |
| 2011 CX-9 | 170 | 4 |
| 2010 CX-9 | 195 | 6 |
| 2009 CX-9 | 59 | 6 |
| 2008 CX-9 | 172 | 5 |
| 2007 CX-9 | 86 | 5 |
See all Mazda CX-9 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2023 Mazda CX-9?
Owners most often report unknown or other, chest clip, buckle, harness, forward collision avoidance problems. The top one, unknown or other, accounts for 4 complaints.
Was there a recall on the 2023 Mazda CX-9?
No safety recalls are on file for this model year.
Was the 2023 Mazda CX-9 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-9 model years, the 2023 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.