2010 Mercedes-Benz E350 Air Bags Problems

Source: NHTSA · Updated Sep 30, 2026 · 68 complaints analyzed

Owners have filed 68 complaints with NHTSA about air bags problems on the 2010 Mercedes-Benz E350, 37% of all complaints for this model year. Half of the reports with a mileage happened before 54,978 miles. The words owners use most often: “takata air bags” (12% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Takata air bags: mentioned in 8 of 68 complaints (12%)
  • Contacted able confirm: mentioned in 6 of 68 complaints (9%)

At what mileage do air bags problems happen?

Based on 10 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles1 · 10%
25k–50k miles3 · 30%
50k–75k miles4 · 40%
75k–100k miles2 · 20%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 68 complaints, 3 mention a crash, 2 an injury.

Mercedes-Benz E350 air bags complaints by model year

Peak: 2011, with 108 complaints
2003: 1200312006: 132006132007: 3200732008: 9200892009: 6200962010: 682010682011: 10820111082012: 842012842013: 472013472014: 492014492015: 2201522016: 620166

n = 396 complaints · Source: NHTSA

Model yearAir Bags complaintsShare of that yearMedian miles
2016 E350612%10,000
2015 E35026%—
2014 E3504918%28,000
2013 E3504729%49,500
2012 E3508439%65,500
2011 E35010848%50,000
2010 E3506837%54,978
2009 E35069%43,185
2008 E35095%107,000
2007 E35031%60,500
2006 E350133%86,605
2003 E350114%—

When owners reported it

Peak: 2017, with 39 complaints
2012: 1201212014: 1201412015: 1201512016: 6201662017: 392017392018: 112018112019: 8201982024: 120241

n = 68 complaints · Source: NHTSA

Related recalls (3)

Air bags:frontal:passenger side:inflator moduleJan 10, 2018 · NHTSA campaign 18V043000 · 132,167 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air bags:frontal:passenger side:inflator moduleMay 26, 2016 · NHTSA campaign 16V363000 · 258,163 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.

Air bags:frontal:driver side:inflator moduleFeb 11, 2016 · NHTSA campaign 16V081000 · 711,159 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard. Airbag…

Received Nov 11, 2024 · NHTSA complaint 11624539

Tl* takata recall. The contact owns a 2010 mercedes-benz e350. The contact received recall notifications for nhtsa campaign numbers: 18v043000 (air bags) and 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown dealer…

Received Oct 11, 2019 · NHTSA complaint 11267978

Tl* takata recall. The contact owns a 2010 mercedes-benz e350. The contact received a recall notification for nhtsa campaign numbers: 16v081000 (air bags) and 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Gurley leep…

Received Oct 4, 2019 · NHTSA complaint 11266086

Frequently asked questions

Do all 2010 Mercedes-Benz E350s have air bags problems?

No. NHTSA has 68 owner complaints about air bags for the 2010 Mercedes-Benz E350 (37% of the 184 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2010 Mercedes-Benz E350 air bags?

Yes: 3 safety recalls list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do air bags problems start?

The median reported mileage is 54,978 miles: half of the reports with a mileage came before that.

What do owners say about air bags problems on the 2010 Mercedes-Benz E350?

The most frequent phrase is “takata air bags”, in 8 of 68 complaints, followed by “contacted able confirm” (6).

See all 2010 Mercedes-Benz E350 problems or air bags problems across all E350 years.