2013 Mercedes-Benz Sprinter 2500 Problems, Complaints & Recalls
- Compared with other Sprinter 2500 years
- More complaints than other years 8th of 18 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 21 complaints with NHTSA about the 2013 Mercedes-Benz Sprinter 2500. That ranks 8th out of 18 Sprinter 2500 model years for complaints. The most reported problem area is air bags (11 complaints, 52%). There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 21owner complaints
- 3safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Mercedes-Benz Sprinter 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 11 | 52% | — | — | — |
| Engine | 3 | 14% | 49,092 | — | — |
| Exterior Lighting | 3 | 14% | 19,500 | — | — |
| Wheels | 3 | 14% | 49,092 | — | — |
| Service Brakes | 2 | 10% | 49,092 | — | — |
| Vehicle Speed Control | 2 | 10% | 33,500 | — | — |
| Electrical System | 1 | 5% | 29,000 | — | — |
| Engine and Engine Cooling | 1 | 5% | 180,000 | — | — |
| Forward Collision Avoidance | 1 | 5% | 33,500 | — | — |
| Interior Lighting | 1 | 5% | 29,000 | — | — |
| Parking Brake | 1 | 5% | 49,092 | — | — |
| Power Train | 1 | 5% | 29,000 | — | — |
| Steering | 1 | 5% | — | — | — |
| Structure | 1 | 5% | 29,000 | — | — |
| Unknown or Other | 1 | 5% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Mercedes-Benz Sprinter 2500 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk: If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Fix: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags:frontal:driver side:inflator module
Problem: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Rear Wheel Speed Sensor Failure (PE20014) — opened Sep 21, 2020, closed Mar 30, 2021, led to recall 21V042000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The right rear axle shaft assembly wheel bearing seal failed. The right rear ABS Sensor, aka (rotational Speed Sensor, wheel speed sensor) failed. These parts are available for inspection. The vehicle unexpectedly accelerated without me pressing the accelerator as I approached a red light at an…
The contact owns a 2013 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle was leaking engine oil with the oil warning light flashing on the instrument panel. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN regarding the…
The electronic steering lock "jams". The only way to get the ignition to turn is to jack up the front tires to release the pressure on the wheels and jiggle the steering wheel while trying to start the car. Even doing this isn't instantaneous. Sometimes you have to physically wiggle the tires…
While driving at approx. 65 mph the cruise control went off and three warning lights came on including abs and 2 other next that one looking like a swerve control or slippery road condition and another tire looking light. Not sure of other two light as this was my first drive in this vehicle which…
Mercedes benz 2500 2013 v6 diesel. Yellow engine warning light and the ebt yellow warning light came on and another warning on the instrument cluster there are 5 more engine starts remaining and it will not start if driven more than 340 miles. Both the erg valve and the ebt tank and heater have…
Other Mercedes-Benz Sprinter 2500 years
← 2012 Sprinter 2500 · 2014 Sprinter 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Sprinter 2500 | 4 | 1 |
| 2024 Sprinter 2500 | 12 | 4 |
| 2023 Sprinter 2500 | 19 | 7 |
| 2022 Sprinter 2500 | 40 | 7 |
| 2021 Sprinter 2500 | 45 | 18 |
| 2020 Sprinter 2500 | 80 | 22 |
| 2019 Sprinter 2500 | 67 | 42 |
| 2018 Sprinter 2500 | 14 | 9 |
| 2017 Sprinter 2500 | 13 | 7 |
| 2016 Sprinter 2500 | 28 | 15 |
| 2015 Sprinter 2500 | 23 | 14 |
| 2014 Sprinter 2500 | 38 | 6 |
| 2013 | 21 | 3 |
| 2012 Sprinter 2500 | 8 | 2 |
| 2011 Sprinter 2500 | 14 | 4 |
| 2010 Sprinter 2500 | 14 | 6 |
| 2009 Sprinter 2500 | 1 | 0 |
| 2007 Sprinter 2500 | 1 | 1 |
See all Mercedes-Benz Sprinter 2500 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2013 Mercedes-Benz Sprinter 2500?
Owners most often report air bags, engine, exterior lighting problems. The top one, air bags, accounts for 11 complaints.
Was there a recall on the 2013 Mercedes-Benz Sprinter 2500?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Mercedes-Benz Sprinter 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 2500 model years, the 2013 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.