2025 Mercedes-Benz Sprinter 2500 Problems, Complaints & Recalls
- Compared with other Sprinter 2500 years
- Not enough data 16th of 18 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2025 Mercedes-Benz Sprinter 2500. That ranks 16th out of 18 Sprinter 2500 model years for complaints. The most reported problem area is unknown or other (2 complaints, 50%). There is 1 safety recall covering this model year.
- 4owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 Mercedes-Benz Sprinter 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 2 | 50% | — | — | — |
| Equipment | 1 | 25% | — | — | — |
| Power Train | 1 | 25% | — | — | — |
| Steering | 1 | 25% | — | — | — |
| Structure | 1 | 25% | — | — | — |
| Suspension | 1 | 25% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2025 Mercedes-Benz Sprinter 2500 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Forward collision avoidance: sensing system: radar
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.
Risk: An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Fix: Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I rented this car from Enterprise, as I was driving on the highway other cars was pointing up the bair conditioner plastic compartment was flapping extremly hard back and forth to the poit it was almost coming off and coud of flew into some one elses winshield causing seruious harm. enterprise is…
My 2025 Mercedes-Benz Sprinter 2500 Cargo AWD High Roof has had a creaking noise from the steering column since new (now ~12,000 miles). Symptoms ⢠Creak starts after driving over bumpy roads, then stays constant on smooth and bumpy pavement ⢠Continues after parking â I can reproduce it by…
Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In…
Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended…
Other Mercedes-Benz Sprinter 2500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 | 4 | 1 |
| 2024 Sprinter 2500 | 12 | 4 |
| 2023 Sprinter 2500 | 19 | 7 |
| 2022 Sprinter 2500 | 40 | 7 |
| 2021 Sprinter 2500 | 45 | 18 |
| 2020 Sprinter 2500 | 80 | 22 |
| 2019 Sprinter 2500 | 67 | 42 |
| 2018 Sprinter 2500 | 14 | 9 |
| 2017 Sprinter 2500 | 13 | 7 |
| 2016 Sprinter 2500 | 28 | 15 |
| 2015 Sprinter 2500 | 23 | 14 |
| 2014 Sprinter 2500 | 38 | 6 |
| 2013 Sprinter 2500 | 21 | 3 |
| 2012 Sprinter 2500 | 8 | 2 |
| 2011 Sprinter 2500 | 14 | 4 |
| 2010 Sprinter 2500 | 14 | 6 |
| 2009 Sprinter 2500 | 1 | 0 |
| 2007 Sprinter 2500 | 1 | 1 |
See all Mercedes-Benz Sprinter 2500 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2025 Mercedes-Benz Sprinter 2500?
Owners most often report unknown or other, equipment, power train problems. The top one, unknown or other, accounts for 2 complaints.
Was there a recall on the 2025 Mercedes-Benz Sprinter 2500?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 Mercedes-Benz Sprinter 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 2500 model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.