2011 Mercury Grand Marquis Problems, Complaints & Recalls
- Compared with other Grand Marquis years
- Not enough data 17th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 9 complaints with NHTSA about the 2011 Mercury Grand Marquis. That ranks 17th out of 17 Grand Marquis model years for complaints. The most reported problem area is electrical system (3 complaints, 33%), typically at around 105,200 miles. Complaints mention 2 fires. There are 2 safety recalls covering this model year.
- 9owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Mercury Grand Marquis problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 3 | 33% | 105,200 | — | — |
| Steering | 2 | 22% | 30,000 | — | — |
| Air Bags | 1 | 11% | 70,000 | — | — |
| Fuel/propulsion System | 1 | 11% | 55,000 | — | — |
| Seat Belts | 1 | 11% | 70,000 | — | — |
| Service Brakes, Hydraulic | 1 | 11% | — | — | — |
| Tires | 1 | 11% | — | — | — |
| Visibility/wiper | 1 | 11% | 122,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Mercury Grand Marquis recalls (2)
Tap a recall to see the problem, the risk and the fix.
Steering:rack and pinion:pinion shaft
Problem: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering
Problem: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
225/60R17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&M tire of Blackwell, OK found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to Nexen by making an account and filing a…
The contact owns a 2011 Mercury Grand Marquis. The contact stated that upon starting the vehicle, the steering wheel was locked. There was no warning light illuminated. Additionally, the gear shifter failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic…
Driving on humid day, closed windows and turned on a/c. Controller failed to close defroster vents, causing window to quickly fog up, restricting forward vision. Previously had same problem on 2006 grand marquis which i had repaired by ford dealer. Took 2011 to dealer, got repair estimate of $900…
My 2011 mercury grand marquis ultimate edition, was very great however it caught on fire due to the malfunction of the windshield wipers...they would come on automatically while i was driving, my windshield wiper switch would be on the off position... And the wipers only worked on a high speed…
The air bag light remains on all the time. My mechanic says that car's computer is generating a code indicating a problem with a sensor in driver's side seat belt. He says that the entire seat belt assembly must be replaced at a cost of $500. The car only has 70,000 miles on it. Since this is a…
Other Mercury Grand Marquis years
| Year | Complaints | Recalls |
|---|---|---|
| 2011 | 9 | 2 |
| 2010 Grand Marquis | 25 | 2 |
| 2009 Grand Marquis | 26 | 2 |
| 2008 Grand Marquis | 80 | 3 |
| 2007 Grand Marquis | 96 | 3 |
| 2006 Grand Marquis | 143 | 2 |
| 2005 Grand Marquis | 488 | 4 |
| 2004 Grand Marquis | 348 | 1 |
| 2003 Grand Marquis | 362 | 1 |
| 2002 Grand Marquis | 78 | 0 |
| 2001 Grand Marquis | 157 | 3 |
| 2000 Grand Marquis | 162 | 6 |
| 1999 Grand Marquis | 164 | 3 |
| 1998 Grand Marquis | 143 | 5 |
| 1997 Grand Marquis | 316 | 4 |
| 1996 Grand Marquis | 239 | 5 |
| 1995 Grand Marquis | 179 | 5 |
See all Mercury Grand Marquis problems by year, every Mercury model, or the VIN decoder.
Similar Mercury models
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Frequently asked questions
What are the most common problems with the 2011 Mercury Grand Marquis?
Owners most often report electrical system, steering, air bags problems. The top one, electrical system, accounts for 3 complaints.
Was there a recall on the 2011 Mercury Grand Marquis?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Mercury Grand Marquis a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Marquis model years, the 2011 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.