2020 Subaru Legacy Visibility/wiper Problems

Source: NHTSA · Updated Jun 20, 2026 · 57 complaints analyzed

Owners have filed 57 complaints with NHTSA about visibility/wiper problems on the 2020 Subaru Legacy, 47% of all complaints for this model year. Half of the reports with a mileage happened before 4,918 miles. The words owners use most often: “windshield cracked” (32% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Windshield cracked: mentioned in 18 of 57 complaints (32%)
  • Large crack: mentioned in 6 of 57 complaints (11%)
  • Apparent reason: mentioned in 6 of 57 complaints (11%)

At what mileage do visibility/wiper problems happen?

Based on 31 complaints that reported the odometer reading.

Under 10k miles26 · 84%
10k–25k miles5 · 16%
25k–50k miles0 · 0%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

None of the 57 complaints report a crash, fire or injury.

Subaru Legacy visibility/wiper complaints by model year

Peak: 2020, with 57 complaints
2002: 1200212005: 11112007: 2200722008: 332009: 3200932010: 442011: 2201122012: 332013: 1201312014: 112015: 362015362016: 17172017: 332017332018: 25252019: 492019492020: 57572021: 5202152022: 16162023: 1202312024: 44

n = 274 complaints · Source: NHTSA

Model yearVisibility/wiper complaintsShare of that yearMedian miles
2024 Legacy424%—
2023 Legacy110%—
2022 Legacy1647%—
2021 Legacy516%—
2020 Legacy5747%4,918
2019 Legacy4940%6,616
2018 Legacy2521%23,500
2017 Legacy3328%35,100
2016 Legacy1712%36,600
2015 Legacy3623%9,500
2014 Legacy12%25,000
2013 Legacy12%52,000
2012 Legacy33%46,038
2011 Legacy21%118,289
2010 Legacy43%68,379
2009 Legacy35%148,012
2008 Legacy35%70,000
2007 Legacy26%70,000
2005 Legacy116%103,000
2002 Legacy12%—

When owners reported it

Peak: 2021, with 24 complaints
2020: 222020222021: 242021242022: 6202262023: 4202342024: 120241

n = 57 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists visibility/wiper for the 2020 Subaru Legacy. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

I have had two spontaneous window cracks within 6 to 9 months apart. I had a full windshield replacement and the windshield has just cracked again. The second incident, the vehicle was parked overnight so it wasn't caused by a rock or from following a car.

Received May 14, 2024 · NHTSA complaint 11588664

This past Sunday evening, I drove to the convenience store 4 blocks away. As I returned, I noticed a crack in the windshield starting in the middle from the left edge and was about 12 inches long. No gravel marks were found, it had cracked for no apparent reason. Sitting the next night in the…

Received Oct 8, 2023 · NHTSA complaint 11548905

Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty…

Received Jul 28, 2023 · NHTSA complaint 11535129
Subaru Legacy
2023 Subaru Legacy photographed in Montréal , Québec , Canada at the 2023 Montréal International Auto Show .. Representative photo; appearance varies by model year. Photo: Bull-Doser, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all 2020 Subaru Legacys have visibility/wiper problems?

No. NHTSA has 57 owner complaints about visibility/wiper for the 2020 Subaru Legacy (47% of the 121 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2020 Subaru Legacy visibility/wiper?

No recall currently lists visibility/wiper for this vehicle.

At what mileage do visibility/wiper problems start?

The median reported mileage is 4,918 miles: half of the reports with a mileage came before that.

What do owners say about visibility/wiper problems on the 2020 Subaru Legacy?

The most frequent phrase is “windshield cracked”, in 18 of 57 complaints, followed by “large crack” (6).

See all 2020 Subaru Legacy problems or visibility/wiper problems across all Legacy years.