Subaru Legacy Visibility/wiper Problems

Source: NHTSA · Updated Oct 5, 2026 · 274 complaints analyzed

Owners have filed 274 complaints with NHTSA about visibility/wiper problems on the Subaru Legacy across 20 model years. The 2020 model year has the most (57). The words owners use most often: “windshield cracked” (24% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Windshield cracked: mentioned in 66 of 274 complaints (24%)
  • Crack started: mentioned in 15 of 274 complaints (5%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical visibility/wiper repair on the Subaru Legacy at $1,000, and half of them between $700 and $1,100.

Based on 12 NHTSA complaints about this problem alone that state a repair bill or quote (2015–2024), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do visibility/wiper problems happen?

Based on 169 complaints that reported the odometer reading.

Under 10k miles67 · 40%
10k–25k miles29 · 17%
25k–50k miles34 · 20%
50k–75k miles17 · 10%
75k–100k miles10 · 6%
100k–150k miles9 · 5%
150k+ miles3 · 2%

How serious are the reports?

Of 274 complaints, 1 a fire.

Subaru Legacy visibility/wiper complaints by model year

Peak: 2020, with 57 complaints
2002: 1200212005: 11112007: 2200722008: 332009: 3200932010: 442011: 2201122012: 332013: 1201312014: 112015: 362015362016: 17172017: 332017332018: 25252019: 492019492020: 57572021: 5202152022: 16162023: 1202312024: 44

n = 274 complaints · Source: NHTSA

Model yearVisibility/wiper complaintsShare of that yearMedian miles
2024 Legacy424%—
2023 Legacy110%—
2022 Legacy1647%—
2021 Legacy516%—
2020 Legacy5747%4,918
2019 Legacy4940%6,616
2018 Legacy2521%23,500
2017 Legacy3328%35,100
2016 Legacy1712%36,600
2015 Legacy3623%9,500
2014 Legacy12%25,000
2013 Legacy12%52,000
2012 Legacy33%46,038
2011 Legacy21%118,289
2010 Legacy43%68,379
2009 Legacy35%148,012
2008 Legacy35%70,000
2007 Legacy26%70,000
2005 Legacy116%103,000
2002 Legacy12%—

When owners reported it

Peak: 2020, with 70 complaints
2013: 7201372014: 2201422015: 202015202016: 102016102017: 122017122018: 122018122019: 202019202020: 702020702021: 612021612022: 272022272023: 122023122024: 142024142025: 4202542026: 320263

n = 274 complaints · Source: NHTSA

Related recalls (1)

Visibility/wiperMar 5, 2013 · NHTSA campaign 13V078000 · 16 vehicles

Model years: 2012

Problem: Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.

Risk: If the components overheat, the wiper motor bottom cover may melt and potentially catch fire.

Fix: Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Following an engine-out service at an authorized dealer (Bill Kolb Jr. Subaru), a primary powertrain mounting bolt was left unthreaded by approximately 1 inch, creating an undetected 8,000-mile safety hazard that resulted in extensive drivetrain and suspension component failures. Subsequently…

Received Aug 27, 2026 · NHTSA complaint 11760077

When the vehicle is off the windows will come down on their own! This has occurred on 4 difference instances. One dealership indicated the "fix" the situation; however, they never replaced the parts which were required for the fix. A second dealership would not perform a diagnostic. A third…

Received Feb 8, 2026 · NHTSA complaint 11716534

Safety Hazard: Subaru Sun Visor I own a 2022 Subaru Legacy, the first new car I've ever owned. The visor  (to protect eyes from the sun) is too short and not wide enough. The seat is raised as high as it will go. I CAN'T position myself to protect my eyes from the Sun. On 1/8/26, I left my home at…

Received Jan 14, 2026 · NHTSA complaint 11710841

My 2017 Legacy is on it's 3rd windshield this year. I had impact damage on July 17th, had it replaced the first week of August, and it cracked without impact damage in October. Subaru refused to replace it under warranty and it was replaced through insurance in December. The genuine Subaru…

Received Dec 10, 2025 · NHTSA complaint 11704141

I have been going back and forth with Subaru of America's Advocacy department for about two weeks now, I purchased my 2018 Subaru legacy back in August of 2023. My head unit in my vehicle has now completely stopped working, I have explained that now my back up camera is now freezing and going black…

Received Oct 7, 2025 · NHTSA complaint 11691937
Subaru Legacy
2023 Subaru Legacy photographed in Montréal , Québec , Canada at the 2023 Montréal International Auto Show .. Representative photo; appearance varies by model year. Photo: Bull-Doser, Public domain, via Wikimedia Commons.

Frequently asked questions

Do all Subaru Legacys have visibility/wiper problems?

No. NHTSA has 274 owner complaints about visibility/wiper for the Subaru Legacy. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Subaru Legacy visibility/wiper?

Yes: 1 safety recall list visibility/wiper. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

How much does it cost to fix visibility/wiper problems on the Subaru Legacy?

Owners report a typical cost of $1,000 (half paid between $700 and $1,100), from 12 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about visibility/wiper problems on the Subaru Legacy?

The most frequent phrase is “windshield cracked”, in 66 of 274 complaints, followed by “crack started” (15).

Other Subaru Legacy problems

See all Subaru Legacy problems.