2017 Tesla Model X Suspension Problems

Source: NHTSA · Updated Aug 3, 2026 · 59 complaints analyzed

Owners have filed 59 complaints with NHTSA about suspension problems on the 2017 Tesla Model X, 22% of all complaints for this model year. Half of the reports with a mileage happened before 20,000 miles. The words owners use most often: “https www” (36% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Https www: mentioned in 21 of 59 complaints (36%)
  • Iaai com: mentioned in 15 of 59 complaints (25%)
  • Here junkyard: mentioned in 13 of 59 complaints (22%)
  • Itemid rownumber: mentioned in 9 of 59 complaints (15%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical suspension repair on the 2017 Tesla Model X at $2,150, and half of them between $1,100 and $4,150.

Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2021–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do suspension problems happen?

Based on 29 complaints that reported the odometer reading.

Under 10k miles8 · 28%
10k–25k miles11 · 38%
25k–50k miles5 · 17%
50k–75k miles3 · 10%
75k–100k miles2 · 7%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 59 complaints, 6 mention a crash, 2 an injury.

Tesla Model X suspension complaints by model year

Peak: 2016, with 151 complaints
2016: 15120161512017: 592017592018: 372018372019: 262019262020: 372020372021: 6202162022: 102022102023: 5202352024: 3202432026: 120261

n = 335 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2026 Model X114%—
2024 Model X312%—
2023 Model X53%48,000
2022 Model X108%—
2021 Model X615%100
2020 Model X3729%4,000
2019 Model X2626%10,500
2018 Model X3719%14,000
2017 Model X5922%20,000
2016 Model X15134%20,000

When owners reported it

Peak: 2021, with 10 complaints
2017: 8201782018: 3201832019: 5201952020: 9202092021: 102021102022: 8202282023: 6202362024: 5202452025: 520255

n = 59 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists suspension for the 2017 Tesla Model X. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2017 Tesla Model X. The contact stated that while driving at an undisclosed speed, the messages “Air Suspension Unable to Raise” and “Functionality May Be Restored on Next Drive” were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or a…

Received Sep 4, 2025 · NHTSA complaint 11684935

I am reporting a safety concern related to the suspension system in my 2017 Tesla Model X. The front tires are rubbing against the wheel arch liner, especially when turning or driving over uneven terrain. I have not made any aftermarket modifications, and the vehicle has been maintained in…

Received Aug 5, 2025 · NHTSA complaint 11678645

This is the THIRD YEAR in a row that the Suspension System on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension. The problem is the repair this time is estimated to be at $4000, when we have already had this…

Received Jul 27, 2025 · NHTSA complaint 11676502
Tesla Model X
Tesla Model X 100D at Retro Classics 2023. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2017 Tesla Model Xs have suspension problems?

No. NHTSA has 59 owner complaints about suspension for the 2017 Tesla Model X (22% of the 268 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2017 Tesla Model X suspension?

No recall currently lists suspension for this vehicle.

At what mileage do suspension problems start?

The median reported mileage is 20,000 miles: half of the reports with a mileage came before that.

How much does it cost to fix suspension problems on the 2017 Tesla Model X?

Owners report a typical cost of $2,150 (half paid between $1,100 and $4,150), from 5 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about suspension problems on the 2017 Tesla Model X?

The most frequent phrase is “https www”, in 21 of 59 complaints, followed by “iaai com” (15).

Other 2017 Tesla Model X problems

See all 2017 Tesla Model X problems or suspension problems across all Model X years.