2023 Tesla Model X Problems, Complaints & Recalls
- Compared with other Model X years
- More complaints than other years 3rd of 12 for complaints
- Safety recalls
- 17 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 194 complaints with NHTSA about the 2023 Tesla Model X. That ranks 3rd out of 12 Model X model years for complaints. The most reported problem area is unknown or other (90 complaints, 46%). Complaints mention 18 crashes, 2 fires, 12 injuries. There are 17 safety recalls covering this model year. NHTSA has opened 10 defect investigations involving it.
- 194owner complaints
- 17safety recalls
- 10NHTSA investigations
- 18complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Tesla Model X problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 90 | 46% | — | — | — |
| Steering | 46 | 24% | 300 | — | — |
| Electrical System | 21 | 11% | 1,000 | — | — |
| Forward Collision Avoidance | 20 | 10% | 2,600 | — | — |
| Structure | 12 | 6% | 30,000 | — | — |
| Service Brakes | 10 | 5% | — | — | — |
| Air Bags | 9 | 5% | 38,000 | — | — |
| Seat Belts | 9 | 5% | — | — | — |
| Lane Departure | 8 | 4% | — | — | — |
| Vehicle Speed Control | 7 | 4% | 8,000 | — | — |
| Suspension | 5 | 3% | 48,000 | — | — |
| Visibility/wiper | 5 | 3% | — | — | — |
| Exterior Lighting | 4 | 2% | — | — | — |
| Back Over Prevention | 3 | 2% | — | — | — |
| Seats | 3 | 2% | — | — | — |
| Tires | 3 | 2% | — | — | — |
| Service Brakes, Hydraulic | 2 | 1% | 2,550 | — | — |
| Wheels | 2 | 1% | — | — | — |
| Equipment | 1 | 1% | — | — | — |
| Latches/locks/linkages | 1 | 1% | 1,000 | — | — |
| Power Train | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | 15 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Tesla Model X recalls (17)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Air bags; electrical system:horn
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Fix: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
Back over prevention:software; electrical system
Problem: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Air bags:frontal:driver side:cushion
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Fix: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
Electrical system:software; latches/locks/linkages:hood:latch
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Seat belts:front:warning light/devices
Problem: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Electrical system: instrument cluster/panel
Problem: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Back over prevention: sensing system: camera
Problem: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Risk: A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Electrical system:software; latches/locks/linkages:doors:latch
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Electrical system:adas:driver monitoring:software
Problem: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Steering: steering wheel/handle bar; air bags:frontal
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risk: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Fix: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
Service brakes, hydraulic:brake fluid low warning:switch/sensor/float; electrical system
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
Seat belts:front
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Risk: A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
Forward collision avoidance: sensing system: camera
Problem: Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Risk: Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Fix: Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Back over prevention
Problem: Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
Steering:automated/adaptive steering
Problem: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Air bags: air bag/restraint control module:software; air bags:frontal
Problem: Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- FSD Collisions in Reduced Roadway Visibility Conditions (EA26002) — opened Mar 18, 2026, still open.
- Traffic safety violations while Full Self Driving ("FSD") is engaged (PE25012) — opened Oct 7, 2025, still open.
- Compliance with Standing General Order 2021-01 Reporting Requirements (AQ25002) — opened Aug 20, 2025, still open.
- Recall 23V838 Remedy Effectiveness (RQ24009) — opened Apr 25, 2024, still open.
- Sudden Unintended Acceleration (DP23002) — opened Jun 29, 2023, still open.
- Actually Smart Summon sessions resulting in low-speed impacts. (PE24033) — opened Jan 6, 2025, closed Apr 3, 2026.
- FSD Collisions in Reduced Roadway Visibility Conditions (PE24031) — opened Oct 17, 2024, closed Mar 18, 2026.
- Defect Petition Interlock Request (DP23001) — opened Apr 7, 2023, closed Mar 18, 2026.
- Front seat belt anchor detachment (PE23006) — opened Mar 24, 2023, closed May 16, 2024, led to recall 23V488.
- Autopilot System Driver Controls (EA22002) — opened Jun 8, 2022, closed Apr 25, 2024, led to recall 23V085.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On [XXX], at approximately [XXX], I was driving my 2023 Tesla Model X to the Macy's at Bellevue Square, Bellevue, WA, with Full Self-Driving (Supervised) engaged. The navigation system routed incorrectly to Lincoln Square instead of Bellevue Square, and the vehicle proceeded into the Lincoln Square…
The contact owns a 2023 Tesla Model X. The contact stated that while his wife was driving 65 MPH with Full Self-Driving mode activated, the rear passengerâs side tire exploded. The message âLoss Pressure Rear Tire" was displayed. The contact's wife nearly lost control of the vehicle but was…
I have a 2018 and a 2023 Tesla both with the same air bag failure warning, specifically Front Passenger Safety Restraint System Issue. Since this is a critical safety component of the car and Tesla appears to have a wide spread problem with this component, please look into this as possible recall…
I was using FSD any driving on XXX between [XXX] and [XXX]. Suddenly the car put on the 4 way flashers, slowed down and started to pull to the side of the road. There was no shoulder so the car would have stopped in the driving lane. I immediately turned the wheel back into the center of the lane…
I own a 2023 Tesla Model X and I am reporting a steering-related safety concern. When making hard left turns, the steering wheel/front end shakes or shudders and makes a LOUD sounds. This does not feel or sound normal and appears to be related to the steering or front suspension system. The issue…
Other Tesla Model X years
← 2022 Model X · 2024 Model X →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Model X | 7 | 0 |
| 2025 Model X | 15 | 3 |
| 2024 Model X | 26 | 8 |
| 2023 | 194 | 17 |
| 2022 Model X | 128 | 22 |
| 2021 Model X | 41 | 24 |
| 2020 Model X | 128 | 10 |
| 2019 Model X | 101 | 8 |
| 2018 Model X | 193 | 9 |
| 2017 Model X | 268 | 10 |
| 2016 Model X | 450 | 12 |
| 2015 Model X | 0 | 2 |
See all Tesla Model X problems by year, every Tesla model, or the Tesla VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Tesla Model X?
Owners most often report unknown or other, steering, electrical system problems. The top one, unknown or other, accounts for 90 complaints.
Was there a recall on the 2023 Tesla Model X?
Yes, 17 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Tesla Model X a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Model X model years, the 2023 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.