2014 Thor Motor Coach Palazzo Problems, Complaints & Recalls
- Compared with other Palazzo years
- Not enough data 3rd of 11 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 7 complaints with NHTSA about the 2014 Thor Motor Coach Palazzo. That ranks 3rd out of 11 Palazzo model years for complaints. The most reported problem area is visibility/wiper (4 complaints, 57%), typically at around 15,700 miles. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 7owner complaints
- 4safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Thor Motor Coach Palazzo problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Visibility/wiper | 4 | 57% | 15,700 | — | — |
| Structure | 2 | 29% | 42,000 | — | — |
| Latches/locks/linkages | 1 | 14% | 42,000 | — | — |
| Unknown or Other | 1 | 14% | 14,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Thor Motor Coach Palazzo recalls (4)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:windshield wiper/washer
Problem: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility:windshield wiper/washer
Problem: Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Risk: If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
Equipment:recreational vehicle/trailer
Problem: Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire KG-series microwave models CFMV152CLB and CFMV154CLS manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Risk: If the microwave starts on its own and there are contents inside, a fire could result.
Fix: Thor will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on May 12, 2014. Owners may contact Thor Motor Coach at 1-877-500-1020. Thor's number for this recall is RC000088. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Trimark 060-1650 Door Latch Failures (PE20021) — opened Nov 23, 2020, closed Dec 13, 2024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The passenger side front window is a 2 pane window and the seal between the 2 panes has failed and the window is fogging up which makes it difficult to see the side mirror on the passenger side of the motorhome. This makes driving difficult with the fogged window.
Many of the side windows are foggy and cant see out of them especially during hot sunny days. It is hard to see through them and view the mirrors on the drivers and passenger sides. 1 of the dual pane window assemblies is separating from the other window
We have hehr windows on our class a rv that the frameless window adhesive has failed on three windows and possibly 3 others. One window the latch has failed also. The windows won't properly close and flap going down the road. We are worried about them flying/falling off as we are driving.*dt*jb*ln…
My grandson was locked in our motorhome because the only door in our coach broke in half inside our door. We had to break a window on our slide out to get him out. Replaced the lock and window at our expense not to mention i heard this is an ongoing problem and safety hazzard
The driver's side window is a double pane gas sealed type. The double pane seal has failed and the window has become opaque. It has become very difficult to see through this window. From a safety stand point this failure is causing an inability to view the side view mirror on the drivers side. In…
Other Thor Motor Coach Palazzo years
← 2013 Palazzo · 2015 Palazzo →
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Palazzo | 0 | 1 |
| 2022 Palazzo | 4 | 1 |
| 2021 Palazzo | 0 | 2 |
| 2020 Palazzo | 3 | 1 |
| 2019 Palazzo | 1 | 4 |
| 2018 Palazzo | 12 | 3 |
| 2017 Palazzo | 6 | 2 |
| 2016 Palazzo | 2 | 1 |
| 2015 Palazzo | 0 | 1 |
| 2014 | 7 | 4 |
| 2013 Palazzo | 8 | 4 |
See all Thor Motor Coach Palazzo problems by year, every Thor Motor Coach model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2014 Thor Motor Coach Palazzo?
Owners most often report visibility/wiper, structure, latches/locks/linkages problems. The top one, visibility/wiper, accounts for 4 complaints.
Was there a recall on the 2014 Thor Motor Coach Palazzo?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Thor Motor Coach Palazzo a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Palazzo model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.