2020 Thor Motor Coach Palazzo Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 18, 2024 · 3 owner complaints analyzed

Compared with other Palazzo years
Not enough data 6th of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2020 Thor Motor Coach Palazzo. That ranks 6th out of 11 Palazzo model years for complaints. The most reported problem area is electrical system (1 complaints, 33%). There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 Thor Motor Coach Palazzo problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System1
Exterior Lighting1
Service Brakes1 · ~15,000 mi
Service Brakes, Air1 · ~15,000 mi
Structure1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System133%———
Exterior Lighting133%———
Service Brakes133%15,000——
Service Brakes, Air133%15,000——
Structure133%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 1 complaints
2021: 1202112023: 1202312024: 120241

n = 3 complaints · Source: NHTSA

2020 Thor Motor Coach Palazzo recalls (1)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailerJun 30, 2019 · NHTSA campaign 19V504000 · 1,554 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Risk: Unexpected movement of the slide-out room can increase the risk of a injury.

Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was…

Electrical System · received Sep 18, 2024 · NHTSA complaint 11615219

The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was…

Service Brakes · received Feb 21, 2023 · NHTSA complaint 11508333

The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the…

Structure · received Sep 28, 2021 · NHTSA complaint 11434764

Other Thor Motor Coach Palazzo years

← 2019 Palazzo · 2021 Palazzo →

See all Thor Motor Coach Palazzo problems by year, every Thor Motor Coach model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Thor Motor Coach Palazzo?

Owners most often report electrical system, exterior lighting, service brakes problems. The top one, electrical system, accounts for 1 complaint.

Was there a recall on the 2020 Thor Motor Coach Palazzo?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Thor Motor Coach Palazzo a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Palazzo model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.