2019 Thor Motor Coach Palazzo Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 30, 2024 · 1 owner complaints analyzed

Compared with other Palazzo years
Not enough data 8th of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2019 Thor Motor Coach Palazzo. That ranks 8th out of 11 Palazzo model years for complaints. The most reported problem area is engine and engine cooling (1 complaints, 100%). There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2019 Thor Motor Coach Palazzo problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine and Engine Cooling1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine and Engine Cooling1100%———
Unknown or Other1100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2019 Thor Motor Coach Palazzo recalls (4)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailerFeb 23, 2023 · NHTSA campaign 23V113000 · 1,969 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

Risk: A detached bracket can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Equipment:recreational vehicle/trailer; structureJul 8, 2021 · NHTSA campaign 21V522000 · 521 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.

Tires:valveSep 15, 2020 · NHTSA campaign 20V559000 · 1,631 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Fix: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Exterior lighting:turn signal; exterior lighting:brake lights; electrical systemJul 20, 2020 · NHTSA campaign 20V418000 · 2,417 vehicles

Problem: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Non-functioning exterior marker lights can increase the risk of a crash.

Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a freightliner…

Unknown or Other · received Dec 30, 2024 · NHTSA complaint 11633262

Other Thor Motor Coach Palazzo years

← 2018 Palazzo · 2020 Palazzo →

See all Thor Motor Coach Palazzo problems by year, every Thor Motor Coach model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 Thor Motor Coach Palazzo?

Owners most often report engine and engine cooling, unknown or other problems. The top one, engine and engine cooling, accounts for 1 complaint.

Was there a recall on the 2019 Thor Motor Coach Palazzo?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Thor Motor Coach Palazzo a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Palazzo model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.