2020 Toyota Avalon Problems, Complaints & Recalls
- Compared with other Avalon years
- Far fewer complaints than other years 27th of 28 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 10 complaints with NHTSA about the 2020 Toyota Avalon. That ranks 27th out of 28 Avalon model years for complaints. The most reported problem area is fuel/propulsion system (5 complaints, 50%), typically at around 2,950 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year.
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- 10owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Toyota Avalon problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel/propulsion System | 5 | 50% | 2,950 | — | — |
| Forward Collision Avoidance | 2 | 20% | — | — | — |
| Air Bags | 1 | 10% | — | — | — |
| Service Brakes | 1 | 10% | — | — | — |
| Steering | 1 | 10% | — | — | — |
| Vehicle Speed Control | 1 | 10% | — | — | — |
| Visibility | 1 | 10% | 8,937 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Toyota Avalon recalls (3)
Tap a recall to see the problem, the risk and the fix.
Air bags:sensor:occupant classification
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Air bags:frontal; steering:column
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Fix: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Fuel system, gasoline:delivery:fuel pump
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
A couple of months ago, my car started running a little rough as it would sit in idle mode. When suddenly my check engine light came on. I checked the codes and they seemed to be P0445 Evaporitive emission system leak detected (large leak). And P0441 Evaporative emission system. Incorrect Purge…
To Whom It May Concern, I am filing this complaint to report Right Toyota in Scottsdale, Arizona, and Toyota Motor Corporation for their mishandling of a critical airbag safety recall (23TA15) on my 2020 Toyota Avalon Hybrid. The lack of transparency, misleading information, and failure to provide…
TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired…
When refueling vehicle, gasoline backs up immediately, doesn't shut off gas hose and pours out all over vehicle and feet of person refueling. Today is the 4th time it's happened. It's been to Gettle Toyota of Lakewood in Bradenton FL for this exact complaint and was told there's nothing wrong with…
on 3 lane expressway (US422)about 1/4 mile from where the lanes split( see attached). No cars in front of me but cars in the lane to my left slowed. My car suddenly braked causing the car behind me to swerve to my right to avoid a collision. The adaptive breaking (incorrectly) determined that there…
Other Toyota Avalon years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Avalon | 8 | 0 |
| 2021 Avalon | 21 | 2 |
| 2020 | 10 | 3 |
| 2019 Avalon | 71 | 4 |
| 2018 Avalon | 24 | 2 |
| 2017 Avalon | 14 | 2 |
| 2016 Avalon | 23 | 3 |
| 2015 Avalon | 41 | 2 |
| 2014 Avalon | 96 | 4 |
| 2013 Avalon | 137 | 4 |
| 2012 Avalon | 30 | 4 |
| 2011 Avalon | 106 | 1 |
| 2010 Avalon | 46 | 7 |
| 2009 Avalon | 91 | 7 |
| 2008 Avalon | 349 | 6 |
| 2007 Avalon | 243 | 6 |
| 2006 Avalon | 360 | 7 |
| 2005 Avalon | 228 | 7 |
| 2004 Avalon | 205 | 3 |
| 2003 Avalon | 293 | 2 |
| 2002 Avalon | 116 | 1 |
| 2001 Avalon | 134 | 2 |
| 2000 Avalon | 173 | 2 |
| 1999 Avalon | 92 | 1 |
| 1998 Avalon | 178 | 1 |
| 1997 Avalon | 125 | 1 |
| 1996 Avalon | 109 | 0 |
| 1995 Avalon | 80 | 0 |
See all Toyota Avalon problems by year, every Toyota model, or the Toyota VIN decoder.
Similar Toyota models
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Frequently asked questions
What are the most common problems with the 2020 Toyota Avalon?
Owners most often report fuel/propulsion system, forward collision avoidance, air bags problems. The top one, fuel/propulsion system, accounts for 5 complaints.
Was there a recall on the 2020 Toyota Avalon?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Toyota Avalon a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Avalon model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.