2021 Toyota Highlander Service Brakes Problems

Source: NHTSA · Updated Oct 11, 2026 · 67 complaints analyzed

Owners have filed 67 complaints with NHTSA about service brakes problems on the 2021 Toyota Highlander, 13% of all complaints for this model year. Half of the reports with a mileage happened before 14,855 miles. The words owners use most often: “feels like” (22% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Feels like: mentioned in 15 of 67 complaints (22%)
  • Lurches forward: mentioned in 6 of 67 complaints (9%)
  • Brake actuator: mentioned in 6 of 67 complaints (9%)
  • Press harder: mentioned in 5 of 67 complaints (7%)

At what mileage do service brakes problems happen?

Based on 2 complaints that reported the odometer reading.

Under 10k miles1 · 50%
10k–25k miles0 · 0%
25k–50k miles1 · 50%
50k–75k miles0 · 0%
75k–100k miles0 · 0%
100k–150k miles0 · 0%
150k+ miles0 · 0%

How serious are the reports?

Of 67 complaints, 4 mention a crash, 2 an injury.

Toyota Highlander service brakes complaints by model year

Peak: 2006, with 71 complaints
2001: 320012002: 42003: 1020032004: 62005: 620052006: 71712007: 2920072008: 662009: 2120092010: 252011: 1320112012: 122013: 1620132014: 32015: 1520152016: 192017: 2820172018: 532019: 1820192020: 382021: 6720212022: 372023: 1920232024: 82025: 22025

n = 589 complaints · Source: NHTSA

Model yearService Brakes complaintsShare of that yearMedian miles
2025 Highlander220%15,000
2024 Highlander819%—
2023 Highlander1910%—
2022 Highlander3714%1,800
2021 Highlander6713%14,855
2020 Highlander3812%15,592
2019 Highlander184%5,500
2018 Highlander5320%13,490
2017 Highlander2810%14,750
2016 Highlander1917%26,500
2015 Highlander158%10,000
2014 Highlander32%23,000
2013 Highlander168%26,000
2012 Highlander127%7,500
2011 Highlander137%64,300
2010 Highlander2512%69,300
2009 Highlander2116%152,450
2008 Highlander6616%155,000
2007 Highlander2923%127,000
2006 Highlander7126%150,500
2005 Highlander63%116,667
2004 Highlander62%110,961
2003 Highlander104%137,000
2002 Highlander41%120,000
2001 Highlander32%88,536

When owners reported it

Peak: 2023, with 20 complaints
2021: 7202172022: 102022102023: 202023202024: 102024102025: 122025122026: 820268

n = 67 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists service brakes for the 2021 Toyota Highlander. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

When traveling at slower speeds and applying the brakes on a slight decline, my 2021 Toyota Highlander HYBRID lurches forward with alarming force. On probably 5 separate occasions, this has nearly resulted in me lurching into traffic running perpendicular to me. I have come within 2-3 feet of…

Received Oct 5, 2026 · NHTSA complaint 11769154

While driving and applying the brakes to come to a complete stop at low speed (approximately 5–15 mph), the vehicle intermittently loses brake responsiveness for a brief moment during the transition from regenerative braking to hydraulic (friction) braking. This causes the vehicle to lurch…

Received Sep 2, 2026 · NHTSA complaint 11761604

I had the dealer perform the repair described in Toyota Technical Service Bulletin T-SB-0059-23 (Hybrid Regenerative Brake Transition Feeling Improvement), which reprograms the brake actuator control module. Following this repair, the vehicle continues to exhibit the same lurching behavior at the…

Received Aug 10, 2026 · NHTSA complaint 11755975
Toyota Highlander
A 2020 Toyota Highlander XLE AWD photographed in Wantagh, New York, USA. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2021 Toyota Highlanders have service brakes problems?

No. NHTSA has 67 owner complaints about service brakes for the 2021 Toyota Highlander (13% of the 531 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2021 Toyota Highlander service brakes?

No recall currently lists service brakes for this vehicle.

At what mileage do service brakes problems start?

The median reported mileage is 14,855 miles: half of the reports with a mileage came before that.

What do owners say about service brakes problems on the 2021 Toyota Highlander?

The most frequent phrase is “feels like”, in 15 of 67 complaints, followed by “lurches forward” (6).

Other 2021 Toyota Highlander problems

See all 2021 Toyota Highlander problems or service brakes problems across all Highlander years.