2009 Toyota Highlander Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 30, 2025 · 134 owner complaints analyzed

Compared with other Highlander years
Fewer complaints than other years 21st of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 134 complaints with NHTSA about the 2009 Toyota Highlander. That ranks 21st out of 30 Highlander model years for complaints. The most reported problem area is engine (23 complaints, 17%), typically at around 82,518 miles. Complaints mention 6 crashes, 5 fires, 9 injuries. There are 9 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Toyota Highlander
A 2020 Toyota Highlander XLE AWD photographed in Wantagh, New York, USA. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2009 Toyota Highlander problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine23 · ~82,518 mi
Service Brakes21 · ~152,450 mi
Electrical System20 · ~72,900 mi
Structure15 · ~53,275 mi
Vehicle Speed Control14 · ~3,574 mi
Steering11 · ~91,366 mi
Air Bags8 · ~42,392 mi
Power Train7 · ~7,824 mi
Tires6 · ~18,990 mi
Unknown or Other6 · ~81,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine2317%82,518——
Service Brakes2116%152,450——
Electrical System2015%72,900——
Structure1511%53,275——
Vehicle Speed Control1410%3,574——
Steering118%91,366——
Air Bags86%42,392——
Power Train75%7,824——
Tires64%18,990——
Unknown or Other64%81,000——
Engine and Engine Cooling54%5,700——
Service Brakes, Hydraulic54%20,107——
Suspension54%13,140——
Visibility/wiper54%100,000——
Electronic Stability Control (esc)32%142,299——
Seats32%42,000——
Wheels32%17,300——
Equipment21%2,827——
Exterior Lighting21%79,250——
Latches/locks/linkages21%61,650——
Seat Belts21%34,460——
Visibility21%101,948——
Child Seat11%———
Forward Collision Avoidance11%———
Fuel/propulsion System11%90,000——
Fuel System, Gasoline11%16,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2010, with 21 complaints
2009: 4200942010: 21212011: 4201142012: 552013: 122013122014: 992015: 172015172016: 552017: 8201782018: 772019: 132019132020: 882021: 4202142022: 662023: 4202342024: 552025: 220252

n = 134 complaints · Source: NHTSA

2009 Toyota Highlander recalls (9)

Tap a recall to see the problem, the risk and the fix.

Seats:front assembly:seat heater/coolerJun 2, 2016 · NHTSA campaign 16V396000 · 7,749 vehicles

Problem: Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Fix: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

Visibility:power window devices and controlsOct 22, 2015 · NHTSA campaign 15V689000 · 1,814,284 vehicles

Problem: Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

Fix: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

Seats:front assembly:seat heater/coolerNov 19, 2014 · NHTSA campaign 14V743000 · 3,233 vehicles

Problem: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Fix: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

Air bags:frontal:driver side:inflator moduleApr 9, 2014 · NHTSA campaign 14V168000 · 1,486,413 vehicles

Problem: Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.

Risk: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.

Fix: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.

Seats; air bags:frontal:sensor/control module-inactiveJan 16, 2013 · NHTSA campaign 13V014000 · 3,235 vehicles

Problem: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Equipment:other:labelsFeb 3, 2010 · NHTSA campaign 10V035000 · 271,417 vehicles

Problem: Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.

Risk: This does not meet the standard requirements.

Fix: Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. The safety recall began on may 27, 2010. Owners may contact gulf states toyota at 713-580-3300.

Equipment:other:labelsFeb 3, 2010 · NHTSA campaign 10V036000 · 153,418 vehicles

Problem: Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.

Risk: A driver may overload a vehicle which may increase the risk of a crash.

Fix: Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on may 27, 2010. Owners may contact southeast toyota at 1-800-301-6859.

Vehicle speed control:accelerator pedalJan 27, 2010 · NHTSA campaign 10V023000 · 1,126,915 vehicles

Problem: Toyota is recalling certain model year 2008-2010 highlander, model year 2009-2010 corolla, venza and matrix passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. This recall is an expansion of a campaign of 3.8 million other toyota vehicles announced in 2009 for the same issue (see 09v-388).

Risk: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

Fix: Toyota will modify or replace the accelerator pedals on the subject vehicles. Floor surface modifications are also being considered and will be included for any model for which it is deemed appropriate. Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair. As replacement parts with the same shape as the modified pedal become available, they will be made available to the dealers for the repair. Customers who have had the pedal reshape remedy completed will have the opportunity to receive a new pedal if they desire, after replacement pedals become available. In addition, toyota will replace any toyota all-weather floor mat in a subject vehicle with a newly designed mat, free of charge. For those customers who have the previous design all-weather floor mat but do not need or want the newly designed all-weather floor mat, toyota will recover the previous design all-weather floor mat and reimburse its price. The safety recall began march 30, 2010. Owners may contact toyota at 1-800-331-4331.

Equipment:other:labelsJun 15, 2009 · NHTSA campaign 09V223000 · 27,080 vehicles

Problem: Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. These vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."

Risk: Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.

Fix: Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. The safety recall began on august 18, 2009. Owners may contact toyota at 1-888-270-9371.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Steering Column Separation (EA18006) — opened Nov 16, 2018, closed Apr 2, 2024.
  • Upper Steering Column Separation (PE18005) — opened May 4, 2018, closed Nov 20, 2018.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2009 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal, loud clunking sound. The ABS, the parking brake, and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where…

Service Brakes, Hydraulic · received Jul 30, 2025 · NHTSA complaint 11677249

1. Component/System that Failed: The component that has malfunctioned is the ABS actuator, which affects the vehicle’s anti-lock braking system. The issue has been diagnosed and confirmed by two independent repair shops. The vehicle is available for inspection upon request. 2. Safety Risk: This…

Service Brakes · received Apr 9, 2025 · NHTSA complaint 11653771

My airbag light came on and I don't understand why the airbag light came on. I took it to a auto shop and they said I would have to take it to a Toyato dealer. Also, my emergency brake is all the way to the floor and it has never released. It will not release at all. It has been that way ever since…

Air Bags · received Oct 20, 2024 · NHTSA complaint 11620896

the ABS pump and actuator on this vehicle have failed. The warning lights on dash indicate ABS, BRAKE, TRACTION CONTROL, and (!). Toyota knows that the actuator on over one hundred thousand vehicles has an internal leakage (which can not be seen on visual inspection). I have requested Toyota to…

Service Brakes · received Apr 5, 2024 · NHTSA complaint 11581357

245/55R19 is the tire size. I went to have my tires balanced and aligned on [XXX] at a local shop, Arrow. Alignment here in Eau Claire, WI. They advised me that the ply in all 4 tires was separating and that is why the ride was so rough. Presently I’m scheduled to have them all replaced to the…

Tires · received Feb 13, 2024 · NHTSA complaint 11571720

Other Toyota Highlander years

← 2008 Highlander · 2010 Highlander →

See all Toyota Highlander problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2009 Toyota Highlander?

Owners most often report engine, service brakes, electrical system problems. The top one, engine, accounts for 23 complaints.

Was there a recall on the 2009 Toyota Highlander?

Yes, 9 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2009 Toyota Highlander a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Highlander model years, the 2009 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.