2016 Volkswagen EOS Problems, Complaints & Recalls
- Compared with other EOS years
- Not enough data 9th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2016 Volkswagen EOS. That ranks 9th out of 10 EOS model years for complaints. The most reported problem area is electrical system (3 complaints, 75%), typically at around 20,000 miles. Complaints mention 1 fire. There are 2 safety recalls covering this model year.
- 4owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Volkswagen EOS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 3 | 75% | 20,000 | — | — |
| Engine | 1 | 25% | — | — | — |
| Power Train | 1 | 25% | — | — | — |
| Seats | 1 | 25% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Volkswagen EOS recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Unknown or other
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the…
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the…
Other Volkswagen EOS years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 | 4 | 2 |
| 2015 EOS | 3 | 2 |
| 2014 EOS | 40 | 3 |
| 2013 EOS | 26 | 4 |
| 2012 EOS | 94 | 4 |
| 2011 EOS | 18 | 2 |
| 2010 EOS | 69 | 2 |
| 2009 EOS | 84 | 2 |
| 2008 EOS | 47 | 0 |
| 2007 EOS | 40 | 0 |
See all Volkswagen EOS problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
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Frequently asked questions
What are the most common problems with the 2016 Volkswagen EOS?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 3 complaints.
Was there a recall on the 2016 Volkswagen EOS?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Volkswagen EOS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EOS model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.