2020 Chevrolet Equinox Problems, Complaints & Recalls
- Compared with other Equinox years
- Fewer complaints than other years 13th of 22 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 314 complaints with NHTSA about the 2020 Chevrolet Equinox. That ranks 13th out of 22 Equinox model years for complaints. The most reported problem area is service brakes (99 complaints, 32%), typically at around 6,550 miles. Complaints mention 21 crashes, 7 fires, 12 injuries. There are 4 safety recalls covering this model year.
- 314owner complaints
- 4safety recalls
- 0NHTSA investigations
- 21complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Chevrolet Equinox problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes problems | 99 | 32% | 6,550 | “vacuum pump” (34%) | — |
| Engine problems | 92 | 29% | 29,165 | “vacuum pump” (18%) | — |
| Fuel/propulsion System problems | 50 | 16% | 3,309 | “fuel pump” (48%) | — |
| Unknown or Other | 44 | 14% | 4,857 | — | — |
| Electrical System | 42 | 13% | 4,857 | — | — |
| Power Train | 40 | 13% | 7,600 | — | — |
| Vehicle Speed Control | 15 | 5% | 3,278 | — | — |
| Forward Collision Avoidance | 14 | 4% | 6,700 | — | — |
| Service Brakes, Hydraulic | 13 | 4% | 94,850 | — | — |
| Steering | 13 | 4% | 3,459 | — | — |
| Suspension | 11 | 4% | 4,878 | — | — |
| Engine and Engine Cooling | 9 | 3% | 86,040 | — | — |
| Air Bags | 8 | 3% | 83 | — | — |
| Fuel System, Gasoline | 7 | 2% | 50,500 | — | — |
| Wheels | 7 | 2% | 5,874 | — | — |
| Exterior Lighting | 6 | 2% | 16,059 | — | — |
| Structure | 6 | 2% | 4,250 | — | — |
| Electronic Stability Control (esc) | 5 | 2% | 4,000 | — | — |
| Back Over Prevention | 3 | 1% | — | — | — |
| Lane Departure | 3 | 1% | 29,133 | — | — |
| Seat Belts | 3 | 1% | 2,077 | — | — |
| Visibility | 3 | 1% | 31,000 | — | — |
| Chest Clip, Buckle, Harness | 2 | 1% | — | — | — |
| Latches/locks/linkages | 2 | 1% | 32,050 | — | — |
| Equipment | 1 | 0% | — | — | — |
| Parking Brake | 1 | 0% | 30,000 | — | — |
| Seats | 1 | 0% | — | — | — |
| Tires | 1 | 0% | — | — | — |
| Traction Control System | 1 | 0% | 92,080 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Chevrolet Equinox recalls (4)
Tap a recall to see the problem, the risk and the fix.
Child seat:vehicle latch anchor
Problem: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Fix: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Power train:automatic transmission
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Risk: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.
Fuel system, gasoline:storage:tank assembly
Problem: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Risk: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Fix: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
"Brake vacuum pump seized and shattered, sending metal debris into engine via camshaft. Vehicle lost power and would not restart â towed to dealer. Dealer found metal debris in oil fill (photo available) and quoted $2,101 for camshaft/vacuum pump and $9,480 for engine assembly â total…
Unknown
Vacuum Pump failed, Camshaft is broken. When vacuum pump failed there were no brakes and no warning. Almost flew off a bridge.
None of the airbags deployed in an accident. The right front end of the car hit a utility trailer and nothing went off. The car has been deemed a total loss after being trailered to the lot and assessed by the insurance inspector.
The contact owns a 2020 Chevrolet Equinox. The contact stated that there were persistent electrical issues with both side-view mirrors independently adjusting after the vehicle was turned off. The driver was constantly manually readjusting the mirrors while operating the vehicle. The dealer…
Other Chevrolet Equinox years
← 2019 Equinox · 2021 Equinox →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Equinox | 73 | 1 |
| 2025 Equinox | 235 | 0 |
| 2024 Equinox | 80 | 1 |
| 2023 Equinox | 98 | 3 |
| 2022 Equinox | 183 | 6 |
| 2021 Equinox | 99 | 4 |
| 2020 | 314 | 4 |
| 2019 Equinox | 305 | 4 |
| 2018 Equinox | 409 | 5 |
| 2017 Equinox | 276 | 0 |
| 2016 Equinox | 398 | 1 |
| 2015 Equinox | 680 | 2 |
| 2014 Equinox | 548 | 1 |
| 2013 Equinox | 751 | 2 |
| 2012 Equinox | 685 | 3 |
| 2011 Equinox | 782 | 3 |
| 2010 Equinox | 784 | 3 |
| 2009 Equinox | 94 | 0 |
| 2008 Equinox | 370 | 0 |
| 2007 Equinox | 685 | 4 |
| 2006 Equinox | 695 | 0 |
| 2005 Equinox | 638 | 1 |
See all Chevrolet Equinox problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Chevrolet Equinox?
Owners most often report service brakes, engine, fuel/propulsion system problems. The top one, service brakes, accounts for 99 complaints.
Was there a recall on the 2020 Chevrolet Equinox?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Chevrolet Equinox a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Equinox model years, the 2020 has fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.