2004 Chevrolet Impala Exterior Lighting Problems

Source: NHTSA · Updated Oct 2, 2026 · 104 complaints analyzed

Owners have filed 104 complaints with NHTSA about exterior lighting problems on the 2004 Chevrolet Impala, 10% of all complaints for this model year. Half of the reports with a mileage happened before 85,096 miles. The words owners use most often: “high beams” (19% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • High beams: mentioned in 20 of 104 complaints (19%)
  • Dimmer switch: mentioned in 15 of 104 complaints (14%)
  • Turn signals: mentioned in 13 of 104 complaints (13%)
  • Headlights went: mentioned in 11 of 104 complaints (11%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical exterior lighting repair on the 2004 Chevrolet Impala at $910, and half of them between $730 and $1,100.

Based on 8 NHTSA complaints about this problem alone that state a repair bill or quote (2005–2012), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do exterior lighting problems happen?

Based on 92 complaints that reported the odometer reading.

Under 10k miles4 · 4%
10k–25k miles2 · 2%
25k–50k miles11 · 12%
50k–75k miles17 · 18%
75k–100k miles20 · 22%
100k–150k miles18 · 20%
150k+ miles20 · 22%

How serious are the reports?

Of 104 complaints, 1 mention a crash, 3 a fire.

Chevrolet Impala exterior lighting complaints by model year

Peak: 2002, with 123 complaints
1995: 119951996: 12000: 6720002001: 732002: 12320021232003: 1032004: 10420042005: 492006: 1120062007: 152008: 420082009: 92010: 620102011: 52012: 820122013: 52014: 4420142015: 222016: 720162017: 62018: 420182019: 12020: 12020

n = 669 complaints · Source: NHTSA

Model yearExterior Lighting complaintsShare of that yearMedian miles
2020 Impala17%40,433
2019 Impala14%42,000
2018 Impala47%48,500
2017 Impala65%85
2016 Impala76%30,000
2015 Impala227%24,300
2014 Impala447%15,000
2013 Impala52%19,165
2012 Impala83%60,300
2011 Impala51%41,908
2010 Impala61%99,000
2009 Impala91%76,000
2008 Impala40%149,000
2007 Impala152%72,021
2006 Impala112%93,000
2005 Impala498%75,500
2004 Impala10410%85,096
2003 Impala10315%77,524
2002 Impala12315%77,000
2001 Impala7310%73,020
2000 Impala678%93,500
1996 Impala11%—
1995 Impala12%—

When owners reported it

Peak: 2014, with 14 complaints
2004: 3200432005: 112006: 3200632007: 10102008: 122008122009: 992010: 132010132011: 12122012: 4201242013: 882014: 142014142015: 662016: 7201672017: 112018: 120181

n = 104 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists exterior lighting for the 2004 Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owns a 2004 chevrolet impala. The contact stated that the exterior headlights failed independently while being operated at night. The failure occurred without warning. The dealer was not contacted for diagnostic testing or repairs. The manufacturer was not notified. The failure…

Received May 29, 2018 · NHTSA complaint 11098522

Turn signals do not opera rate all the time, when they fail hitting the hazard lights button seams to make them operate.

Received May 31, 2017 · NHTSA complaint 10992476

Multifunction switch randomly fails to turn on low beam in motion and stopped. To operate the vehicle with some lights on at night, left hand has to hold down the high beam as it fails to stay on. Steering wheel must then be operated with only when hand. Replacing the the multi function switch…

Received Dec 8, 2016 · NHTSA complaint 10934006
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Chevrolet Impalas have exterior lighting problems?

No. NHTSA has 104 owner complaints about exterior lighting for the 2004 Chevrolet Impala (10% of the 1,073 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Chevrolet Impala exterior lighting?

No recall currently lists exterior lighting for this vehicle.

At what mileage do exterior lighting problems start?

The median reported mileage is 85,096 miles: half of the reports with a mileage came before that.

How much does it cost to fix exterior lighting problems on the 2004 Chevrolet Impala?

Owners report a typical cost of $910 (half paid between $730 and $1,100), from 8 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about exterior lighting problems on the 2004 Chevrolet Impala?

The most frequent phrase is “high beams”, in 20 of 104 complaints, followed by “dimmer switch” (15).

Other 2004 Chevrolet Impala problems

See all 2004 Chevrolet Impala problems or exterior lighting problems across all Impala years.