2011 Chevrolet Impala Problems, Complaints & Recalls
- Compared with other Impala years
- More complaints than other years 12th of 26 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 505 complaints with NHTSA about the 2011 Chevrolet Impala. That ranks 12th out of 26 Impala model years for complaints. The most reported problem area is electronic stability control (esc) (132 complaints, 26%), typically at around 73,026 miles. Complaints mention 22 crashes, 5 fires, 25 injuries. There are 2 safety recalls covering this model year.
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- 505owner complaints
- 2safety recalls
- 0NHTSA investigations
- 22complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Chevrolet Impala problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electronic Stability Control (esc) problems | 132 | 26% | 73,026 | “engine power” (58%) | — |
| Engine problems | 125 | 25% | 77,000 | “engine power” (58%) | — |
| Electrical System problems | 95 | 19% | 78,000 | “engine power” (19%) | — |
| Seats problems | 77 | 15% | 2,000 | “rear seat” (38%) | — |
| Vehicle Speed Control problems | 69 | 14% | 64,807 | “engine power” (52%) | — |
| Power Train problems | 64 | 13% | 70,300 | “engine power” (22%) | — |
| Air Bags | 37 | 7% | 78,123 | — | — |
| Steering | 35 | 7% | 60,450 | — | — |
| Service Brakes | 34 | 7% | 73,433 | — | — |
| Unknown or Other | 31 | 6% | 81,000 | — | — |
| Visibility | 23 | 5% | 434 | — | — |
| Traction Control System | 18 | 4% | 48,933 | — | — |
| Suspension | 17 | 3% | 68,000 | — | — |
| Fuel/propulsion System | 16 | 3% | 50,350 | — | — |
| Wheels | 13 | 3% | 65,140 | — | — |
| Engine and Engine Cooling | 9 | 2% | 60,450 | — | — |
| Structure | 7 | 1% | 61,421 | — | — |
| Tires | 7 | 1% | 38,495 | — | — |
| Seat Belts | 6 | 1% | 82,300 | — | — |
| Exterior Lighting | 5 | 1% | 41,908 | — | — |
| Visibility/wiper | 5 | 1% | 51,000 | — | — |
| Service Brakes, Hydraulic | 4 | 1% | 31,112 | — | — |
| Equipment | 2 | 0% | 80,000 | — | — |
| Equipment Adaptive/mobility | 2 | 0% | 46,548 | — | — |
| Back Over Prevention | 1 | 0% | — | — | — |
| Fuel System, Gasoline | 1 | 0% | 28,000 | — | — |
| Latches/locks/linkages | 1 | 0% | 42,000 | — | — |
| Service Brakes, Air | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Chevrolet Impala recalls (2)
Tap a recall to see the problem, the risk and the fix.
Electrical system:ignition
Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Suspension:front:control arm:lower arm
Problem: General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Risk: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
After getting into my parked car and starting it, the Stabilitrak warning message came on my display. This is the 2nd tike that this occurred. The first time it occured, my mechanic diagnosed it as a failed throttle body, which I replaced myself, (easy removal/installation). Now, a couple of months…
Service stabilitrak warning, followed by reduced engine power, then car starts jerking.
i own a 2011 chevy impala 4 door that has a very serious engine issue. I was on my way home and suddenly the service stability trac, and check engine light came on, then the message center displayed reduced engine power and low oil pressure then the engine shut off. I tried to restart the vehicle…
The Mechanic Wedige Automotive in Elkhorn Wi, use AC Delco Parts, Just in This year He installed The Rear Swaybar links part#45G0403 The same part Broke Twice and put the same for the third time. We don't know if is going to brake for the third time, but we are afraid that if we drive in a highway…
This problem has happened for many many years. Made appointments @ Fuccillo Chevy dealer, by then itâs gone off & they donât know! Well, just occurred again when getting new tires @Dunn pulling in. 2011 impala Stabilitrak, engine power loss, then check engine light! Thank goodness the mechanic…
Other Chevrolet Impala years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Impala | 15 | 0 |
| 2019 Impala | 28 | 1 |
| 2018 Impala | 59 | 1 |
| 2017 Impala | 116 | 0 |
| 2016 Impala | 111 | 0 |
| 2015 Impala | 300 | 3 |
| 2014 Impala | 636 | 12 |
| 2013 Impala | 272 | 1 |
| 2012 Impala | 258 | 3 |
| 2011 | 505 | 2 |
| 2010 Impala | 442 | 4 |
| 2009 Impala | 824 | 5 |
| 2008 Impala | 810 | 2 |
| 2007 Impala | 627 | 2 |
| 2006 Impala | 524 | 1 |
| 2005 Impala | 609 | 1 |
| 2004 Impala | 1,073 | 4 |
| 2003 Impala | 695 | 5 |
| 2002 Impala | 795 | 4 |
| 2001 Impala | 742 | 7 |
| 2000 Impala | 818 | 7 |
| 1999 Impala | 4 | 0 |
| 1998 Impala | 2 | 0 |
| 1997 Impala | 1 | 0 |
| 1996 Impala | 88 | 0 |
| 1995 Impala | 44 | 0 |
See all Chevrolet Impala problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
Similar Chevrolet models
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Frequently asked questions
What are the most common problems with the 2011 Chevrolet Impala?
Owners most often report electronic stability control (esc), engine, electrical system problems. The top one, electronic stability control (esc), accounts for 132 complaints.
Was there a recall on the 2011 Chevrolet Impala?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Chevrolet Impala a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Impala model years, the 2011 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.