2020 Chevrolet Impala Problems, Complaints & Recalls
- Compared with other Impala years
- Far fewer complaints than other years 23rd of 26 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 15 complaints with NHTSA about the 2020 Chevrolet Impala. That ranks 23rd out of 26 Impala model years for complaints. The most reported problem area is unknown or other (7 complaints, 47%). Complaints mention 3 crashes, 1 injury. There are no safety recalls on file for this model year.
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- 15owner complaints
- 0safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Chevrolet Impala problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 7 | 47% | — | — | — |
| Electrical System | 3 | 20% | — | — | — |
| Steering | 3 | 20% | 54,000 | — | — |
| Air Bags | 2 | 13% | 85,000 | — | — |
| Fuel/propulsion System | 2 | 13% | — | — | — |
| Power Train | 2 | 13% | — | — | — |
| Engine | 1 | 7% | — | — | — |
| Exterior Lighting | 1 | 7% | 40,433 | — | — |
| Lane Departure | 1 | 7% | — | — | — |
| Seat Belts | 1 | 7% | — | — | — |
| Seats | 1 | 7% | — | — | — |
| Structure | 1 | 7% | — | — | — |
| Visibility/wiper | 1 | 7% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Chevrolet Impala recalls (0)
No safety recalls are on file for the 2020 Chevrolet Impala.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On XXX | purchased a 2020 Chevrolet Impala, VIN [XXX], from NYS Office of General Services via GovDeals Inventory #200075. OGS Bill of Sale #XXX stated 59,145 miles and Clean Title. Carfax shows: 1. 90,803 miles on 12/16/2024 while in OGS possession 2. Total Loss declared 5/21/2025 3. Accident with…
The component is the Evaporative Emission Control System (EVAP) Vapor Canister Purge Valve.The internal diaphragm or solenoid of the factory-installed purge valve has worn out prematurely or became contaminated, locking it permanently into a stuck-open position.The Manifestation or (Symptoms): The…
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 miles they were able…
I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropped Off At 7:00 AM Until Around 1:00PM I Was Told I Need A Tire To See If It Was My Hub Bearing Which Didnât Make Sense To Me So I Ask For A…
Other Chevrolet Impala years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 | 15 | 0 |
| 2019 Impala | 28 | 1 |
| 2018 Impala | 59 | 1 |
| 2017 Impala | 117 | 0 |
| 2016 Impala | 111 | 0 |
| 2015 Impala | 300 | 3 |
| 2014 Impala | 636 | 12 |
| 2013 Impala | 272 | 1 |
| 2012 Impala | 258 | 3 |
| 2011 Impala | 505 | 2 |
| 2010 Impala | 442 | 4 |
| 2009 Impala | 824 | 5 |
| 2008 Impala | 810 | 2 |
| 2007 Impala | 627 | 2 |
| 2006 Impala | 524 | 1 |
| 2005 Impala | 609 | 1 |
| 2004 Impala | 1,073 | 4 |
| 2003 Impala | 695 | 5 |
| 2002 Impala | 795 | 4 |
| 2001 Impala | 742 | 7 |
| 2000 Impala | 818 | 7 |
| 1999 Impala | 4 | 0 |
| 1998 Impala | 2 | 0 |
| 1997 Impala | 1 | 0 |
| 1996 Impala | 88 | 0 |
| 1995 Impala | 44 | 0 |
See all Chevrolet Impala problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Chevrolet Impala?
Owners most often report unknown or other, electrical system, steering problems. The top one, unknown or other, accounts for 7 complaints.
Was there a recall on the 2020 Chevrolet Impala?
No safety recalls are on file for this model year.
Was the 2020 Chevrolet Impala a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Impala model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.