2018 Chevrolet Impala Problems, Complaints & Recalls
- Compared with other Impala years
- Far fewer complaints than other years 20th of 26 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 59 complaints with NHTSA about the 2018 Chevrolet Impala. That ranks 20th out of 26 Impala model years for complaints. The most reported problem area is unknown or other (16 complaints, 27%), typically at around 17,922 miles. Complaints mention 6 crashes, 2 injuries. There is 1 safety recall covering this model year.
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- 59owner complaints
- 1safety recalls
- 0NHTSA investigations
- 6complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Chevrolet Impala problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 16 | 27% | 17,922 | — | — |
| Electrical System | 11 | 19% | 51,300 | — | — |
| Power Train | 11 | 19% | 84,650 | — | — |
| Engine | 7 | 12% | 29,410 | — | — |
| Service Brakes | 7 | 12% | 47,439 | — | — |
| Steering | 7 | 12% | 50,237 | — | — |
| Air Bags | 6 | 10% | 62,113 | — | — |
| Exterior Lighting | 4 | 7% | 48,500 | — | — |
| Seats | 3 | 5% | 62,113 | — | — |
| Fuel/propulsion System | 2 | 3% | — | — | — |
| Vehicle Speed Control | 2 | 3% | 49,100 | — | — |
| Visibility/wiper | 2 | 3% | 45,365 | — | — |
| Wheels | 2 | 3% | 15 | — | — |
| Back Over Prevention | 1 | 2% | — | — | — |
| Electronic Stability Control (esc) | 1 | 2% | 19,820 | — | — |
| Fuel System, Gasoline | 1 | 2% | 60,000 | — | — |
| Latches/locks/linkages | 1 | 2% | 40,400 | — | — |
| Service Brakes, Hydraulic | 1 | 2% | 122,690 | — | — |
| Suspension | 1 | 2% | 15 | — | — |
| Tires | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 Chevrolet Impala recalls (1)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The transmission failed, shifting is no longer smooth. It hesitates and shakes the entire car, and the car slows down to almost a crawl uphill. I understand this is an issue with Chevrolet Impalas. So now I have an $8200 bill for a problem I was never told about, and that GM knew that it existed…
The contact owns a 2018 Chevrolet Impala. The contact stated that while the A/C was activated during the summer of 2025, the A/C failed to function as intended. The contact stated that hot air was blowing through the vents. No warning lights were illuminated. The vehicle was taken to an independent…
I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.
Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that…
The contact owns a 2018 Chevrolet Impala. The contact stated that recently, the driverâs side air bag deployed while the vehicle was parked and unattended overnight. Prior to the failure, the air bag warning light had illuminated while driving. The local dealer was not contacted, and the vehicle…
Other Chevrolet Impala years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Impala | 15 | 0 |
| 2019 Impala | 28 | 1 |
| 2018 | 59 | 1 |
| 2017 Impala | 117 | 0 |
| 2016 Impala | 111 | 0 |
| 2015 Impala | 300 | 3 |
| 2014 Impala | 636 | 12 |
| 2013 Impala | 272 | 1 |
| 2012 Impala | 258 | 3 |
| 2011 Impala | 505 | 2 |
| 2010 Impala | 442 | 4 |
| 2009 Impala | 824 | 5 |
| 2008 Impala | 810 | 2 |
| 2007 Impala | 627 | 2 |
| 2006 Impala | 524 | 1 |
| 2005 Impala | 609 | 1 |
| 2004 Impala | 1,073 | 4 |
| 2003 Impala | 695 | 5 |
| 2002 Impala | 795 | 4 |
| 2001 Impala | 742 | 7 |
| 2000 Impala | 818 | 7 |
| 1999 Impala | 4 | 0 |
| 1998 Impala | 2 | 0 |
| 1997 Impala | 1 | 0 |
| 1996 Impala | 88 | 0 |
| 1995 Impala | 44 | 0 |
See all Chevrolet Impala problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2018 Chevrolet Impala?
Owners most often report unknown or other, electrical system, power train problems. The top one, unknown or other, accounts for 16 complaints.
Was there a recall on the 2018 Chevrolet Impala?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Chevrolet Impala a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Impala model years, the 2018 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.