2004 Chevrolet Impala Steering Problems

Source: NHTSA · Updated Oct 2, 2026 · 63 complaints analyzed

Owners have filed 63 complaints with NHTSA about steering problems on the 2004 Chevrolet Impala, 6% of all complaints for this model year. Half of the reports with a mileage happened before 59,000 miles. The words owners use most often: “steering column” (21% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Steering column: mentioned in 13 of 63 complaints (21%)
  • Front end: mentioned in 7 of 63 complaints (11%)

At what mileage do steering problems happen?

Based on 45 complaints that reported the odometer reading.

Under 10k miles7 · 16%
10k–25k miles2 · 4%
25k–50k miles8 · 18%
50k–75k miles9 · 20%
75k–100k miles7 · 16%
100k–150k miles9 · 20%
150k+ miles3 · 7%

How serious are the reports?

Of 63 complaints, 12 mention a crash, 2 a fire, 5 an injury.

Chevrolet Impala steering complaints by model year

Peak: 2014, with 140 complaints
1995: 219951996: 121998: 219981999: 12000: 12420002001: 762002: 5720022003: 302004: 6320042005: 602006: 13520062007: 1012008: 9420082009: 572010: 4220102011: 352012: 4920122013: 342014: 14020141402015: 442016: 1620162017: 102018: 720182019: 32020: 32020

n = 1,197 complaints · Source: NHTSA

Model yearSteering complaintsShare of that yearMedian miles
2020 Impala320%54,000
2019 Impala311%36,338
2018 Impala712%50,237
2017 Impala109%34,445
2016 Impala1614%75,000
2015 Impala4415%60,700
2014 Impala14022%69,000
2013 Impala3413%54,000
2012 Impala4919%57,500
2011 Impala357%60,450
2010 Impala4210%66,500
2009 Impala577%55,200
2008 Impala9412%64,469
2007 Impala10116%53,000
2006 Impala13526%58,152
2005 Impala6010%77,500
2004 Impala636%59,000
2003 Impala304%52,000
2002 Impala577%45,210
2001 Impala7610%40,242
2000 Impala12415%59,773
1999 Impala125%—
1998 Impala2100%120,000
1996 Impala1214%40,000
1995 Impala25%—

When owners reported it

Peak: 2014, with 14 complaints
2004: 5200452005: 112006: 6200662007: 992008: 7200872010: 442011: 2201122012: 112013: 3201332014: 14142015: 2201522016: 222017: 1201712018: 222019: 1201912020: 112021: 1202112026: 11

n = 63 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists steering for the 2004 Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Car has turned off 3 times while sitting at a light and took hours to turn back on, car shudders when breaking sometimes and abs/traction control/air bag lights will come on, and will shudder and turn off while driving.

Received Oct 2, 2026 · NHTSA complaint 11768570

My ignition switch has a recall that sometimes takes forever to get key to turn over, the steering shaft and knuckles also have a recall that make me drift and slide on dry roads, engine and cooling system as well has recall.

Received Jan 19, 2021 · NHTSA complaint 11388766

Well the code was telling me to replace the ignition switch. The current one is rather loose and doesn't turn off all the way with out a little extra which has been causing other electrical issues. And now my steering wheel is leaning and pulling to the left out of nowhere. And these all happen…

Received Jan 24, 2020 · NHTSA complaint 11301728
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all 2004 Chevrolet Impalas have steering problems?

No. NHTSA has 63 owner complaints about steering for the 2004 Chevrolet Impala (6% of the 1,073 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2004 Chevrolet Impala steering?

No recall currently lists steering for this vehicle.

At what mileage do steering problems start?

The median reported mileage is 59,000 miles: half of the reports with a mileage came before that.

What do owners say about steering problems on the 2004 Chevrolet Impala?

The most frequent phrase is “steering column”, in 13 of 63 complaints, followed by “front end” (7).

Other 2004 Chevrolet Impala problems

See all 2004 Chevrolet Impala problems or steering problems across all Impala years.