Chevrolet Impala Equipment Problems

Source: NHTSA · Updated Oct 7, 2026 · 118 complaints analyzed

Owners have filed 118 complaints with NHTSA about equipment problems on the Chevrolet Impala across 15 model years. The 2002 model year has the most (19). The words owners use most often: “air conditioner” (13% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air conditioner: mentioned in 15 of 118 complaints (13%)

At what mileage do equipment problems happen?

Based on 76 complaints that reported the odometer reading.

Under 10k miles6 · 8%
10k–25k miles6 · 8%
25k–50k miles20 · 26%
50k–75k miles15 · 20%
75k–100k miles12 · 16%
100k–150k miles16 · 21%
150k+ miles1 · 1%

How serious are the reports?

Of 118 complaints, 3 mention a crash, 5 a fire, 6 an injury.

Chevrolet Impala equipment complaints by model year

Peak: 2002, with 19 complaints
1995: 1199512000: 17172001: 162001162002: 19192003: 9200392004: 11112005: 6200562006: 882007: 102007102008: 10102009: 1200912010: 442011: 2201122013: 112014: 320143

n = 118 complaints · Source: NHTSA

Model yearEquipment complaintsShare of that yearMedian miles
2014 Impala30%32,565
2013 Impala10%100,000
2011 Impala20%80,000
2010 Impala41%50,001
2009 Impala10%5,712
2008 Impala101%74,000
2007 Impala102%18,741
2006 Impala82%28,000
2005 Impala61%62,325
2004 Impala111%42,038
2003 Impala91%105,000
2002 Impala192%100,000
2001 Impala162%53,566
2000 Impala172%28,697
1995 Impala12%—

When owners reported it

Peak: 2008, with 20 complaints
1997: 119972000: 22001: 320012002: 42003: 520032004: 52005: 420052006: 32007: 1120072008: 20202009: 1220092010: 92011: 1620112012: 52013: 220132014: 82015: 220152016: 12017: 320172018: 12022: 12022

n = 118 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists equipment for the Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not diagnosed or repaired. A dealer was not…

Received May 31, 2022 · NHTSA complaint 11466788

Transmission replaced for the 3rd time with 140009 miles on 2006 impala ss

Received Jan 15, 2018 · NHTSA complaint 11062762

2014 chevrolet impala. Consumer writes in regards to dealership unable to repair air conditioner odor after coil replacement. *ld updated 09/27/2017*js

Received Sep 27, 2017 · NHTSA complaint 11004490

Tl* the contact owns a 2014 chevrolet impala. The contact stated that the infotainment system failed and caused the air conditioner, radio, navigation, speedometer, and onstar to malfunction. As a result, the contact was unable to view the backup camera. In order for the infotainment system to…

Received Sep 7, 2017 · NHTSA complaint 11022135

Tl* the contact owns a 2008 chevrolet impala. The contact stated that the front windshield defroster malfunctioned and did not operate. The vehicle was taken to the dealer where it was diagnosed that the air conditioner converter was faulty. The vehicle was not repaired. The manufacturer was not…

Received Jan 5, 2017 · NHTSA complaint 10939812
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Chevrolet Impalas have equipment problems?

No. NHTSA has 118 owner complaints about equipment for the Chevrolet Impala. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chevrolet Impala equipment?

No recall currently lists equipment for this vehicle.

What do owners say about equipment problems on the Chevrolet Impala?

The most frequent phrase is “air conditioner”, in 15 of 118 complaints.

Other Chevrolet Impala problems

See all Chevrolet Impala problems.