2000 Chevrolet Impala Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 22, 2021 · 818 owner complaints analyzed

Compared with other Impala years
Far more complaints than other years 3rd of 26 for complaints
NHTSA crash rating
Not rated

Owners have filed 818 complaints with NHTSA about the 2000 Chevrolet Impala. That ranks 3rd out of 26 Impala model years for complaints. The most reported problem area is electrical system (187 complaints, 23%), typically at around 98,000 miles. Complaints mention 49 crashes, 73 fires, 53 injuries. There are 7 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2000 Chevrolet Impala problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System187 · ~98,000 mi
Engine and Engine Cooling159 · ~74,900 mi
Steering124 · ~59,773 mi
Air Bags80 · ~68,000 mi
Engine71 · ~146,852 mi
Exterior Lighting67 · ~93,500 mi
Fuel System, Gasoline53 · ~81,000 mi
Power Train52 · ~72,469 mi
Service Brakes, Hydraulic44 · ~49,000 mi
Suspension34 · ~72,469 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System problems18723%98,000“ignition switch” (11%)$810
Engine and Engine Cooling problems15919%74,900“intake manifold” (23%)$1,150
Steering problems12415%59,773“steering shaft” (20%)$410
Air Bags problems8010%68,000“air bag” (65%)—
Engine problems719%146,852“engine cooling” (30%)—
Exterior Lighting problems678%93,500“turn signals” (48%)—
Fuel System, Gasoline problems536%81,000“gas tank” (13%)—
Power Train problems526%72,469——
Service Brakes, Hydraulic445%49,000——
Suspension344%72,469——
Structure314%75,250——
Vehicle Speed Control294%101,000——
Visibility213%76,000——
Equipment172%28,697——
Fuel/propulsion System172%160,000——
Seats152%125,000——
Unknown or Other132%92,000——
Service Brakes91%121,255——
Tires91%43,524——
Seat Belts71%72,000——
Fuel System, Other61%100,000——
Wheels61%99,000——
Latches/locks/linkages51%50,200——
Interior Lighting40%33,150——
Electronic Stability Control (esc)30%150,000——
Service Brakes, Air20%———
Traction Control System20%40,000——
Back Over Prevention10%———
Parking Brake10%———
Visibility/wiper10%100,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2003, with 103 complaints
1999: 819992000: 782001: 8020012002: 612003: 10320031032004: 742005: 5320052006: 422007: 2220072008: 372009: 5120092010: 192011: 2120112012: 162013: 920132014: 652015: 3220152016: 232017: 1220172018: 32019: 520192020: 32021: 12021

n = 818 complaints · Source: NHTSA

2000 Chevrolet Impala recalls (7)

Tap a recall to see the problem, the risk and the fix.

Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe; engine and engine cooling:engineOct 26, 2015 · NHTSA campaign 15V701000 · 1,003,556 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Fix: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Electrical system:ignitionJul 3, 2014 · NHTSA campaign 14V400000 · 5,877,718 vehicles

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Engine and engine coolingApr 8, 2009 · NHTSA campaign 09V116000 · 1,497,516 vehicles

Problem: General motors is recalling 1,497,516 my 1997-2003 buick regal, my 1998-2003 chevrolet lumina, monte carlo and impala, my 1998-1999 oldsmobile intrigue, my 1997-2003 pontiac grand prix vehicles equipped with a 3.8l v6 naturally aspirated engine. Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking.

Risk: If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and may spread to the plastic spark plug wire channel and beyond increasing the risk of an engine compartment fire.

Fix: Dealers will replace the engineâ’s front valve cover and front-valve-cover gasket with new parts of an improved design and remove the engineâ’s plastic cover and plastic oil-fill-tube extension, free of charge. The recall is expected to begin during may 2016. Owners may contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, and pontiac at 1-800-620-7668 or http://www.pontiac.com or http:www.gmownercenter.com.

Fuel system, gasoline:deliveryFeb 24, 2004 · NHTSA campaign 04V090000 · 910,873 vehicles

Problem: On certain passenger vehicles equipped with 3800 v6 (l36) engines and certain delphi fuel pressure regulators, the regulators have a much higher than usual rate of fuel leaks. A leak can allow fuel to enter the intake manifold through a vacuum line. If the engine does not start when cranked, the fuel from the leaking regulator and a mistimed spark can cause a backfire.

Risk: The backfire can rupture the intake manifold. The rupture of the intake manifold can displace a fuel line, pulling an injector out of place, and causing a fuel leak and possible fire.

Fix: Dealers will install new fuel pressure regulators with improved diaphragms. The recall will be conducted in phased mailings. Phase 1 began on june 30, 2004, and phase 2 began on september 30, 2004. Owners should contact buick at 1-866-608-8080, oldsmobile at 1-800-630-6537, or pontiac at 1-800-620-7668.

Fuel system, gasoline:delivery:hoses, lines/piping, and fittingsApr 24, 2001 · NHTSA campaign 01V136000 · 126,745 vehicles

Problem: Vehicle description: passenger vehicles equipped with a 3.4l engine and non-antilock braking system (abs). These vehicles fail to comply with requirements of fmvss no. 301, "fuel system integrity." a fuel return line can become severed in a frontal collision, resulting in fuel spillage.

Risk: If an ignition source was present, a fire could occur.

Fix: Dealers will install a brake master cylinder bracket that will maintain positioning of the fuel line in a frontal crash. Owner notification began june 29, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020.

Air bags:side/windowNov 13, 2000 · NHTSA campaign 00V371000 · 12 vehicles

Problem: Vehicle description: passenger vehicles. Some of these vehicles exhibit a condition in which the driver side impact air bag inflator separates from the air bag module during deployment.

Risk: If the inflator separates, the air bag will not deploy properly during a crash and occupant protection would be reduced. If is also possible that a separated inflator could be propelled downward and could result in injury to a rear seat passenger whose foot is positioned approximately under the inflator module.

Fix: Dealers will replace the side impact air bag module.

Seat beltsAug 7, 2000 · NHTSA campaign 00V228003 · 156,305 vehicles

Problem: Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."

Risk: In the event of a vehicle crash, the occupant may not be properly restrained.

Fix: Dealers will inspect the vehicle's safety belt buckle assembly date codes and, if necessary, will replace any safety belt buckle assembly.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Engine compartment fires (EA02030) — opened Oct 22, 2002, closed Mar 9, 2004, led to recall 04V090000.
  • Inadvertent engine stalling (PE00005) — opened Jan 19, 2000, closed Feb 29, 2000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2000 chevrolet impala. The contact received notification of nhtsa campaign number: 09v116000 (engine and engine cooling) after the vehicle's engine compartment caught fire. The contact parked the vehicle and noticed smoke coming from the engine compartment. The contact was…

Engine · received Apr 22, 2021 · NHTSA complaint 11413362

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, [redacted]) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND…

Electrical System · received Dec 14, 2020 · NHTSA complaint 11383335

Tl* the contact owns a 2000 chevrolet impala. The contact stated that after parking the vehicle, smoke was present coming from under the hood. The hood was opened and flames were present coming from the engine manifold and head gasket. Water was used to extinguish the flames. The fire department…

Engine · received Jun 10, 2020 · NHTSA complaint 11328136

I turned the key in my car to start it, there was a very loud pop and the engine started smoking. The engine then caught fire and is totally destroyed. This car had been used 2 days prior with no issues, no safety lights on, no issues driving and it started fine that last time it was driven. The…

Engine · received Jan 13, 2020 · NHTSA complaint 11299084

Tl* the contact owns a 2000 chevrolet impala. While driving various speeds, the vehicle suddenly shut off and the turn signals malfunctioned intermittently and did not operate. The cause of the failures was not determined. The local dealer and manufacturer were not notified of the failures. The…

Exterior Lighting · received Sep 25, 2019 · NHTSA complaint 11257972

Other Chevrolet Impala years

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Frequently asked questions

What are the most common problems with the 2000 Chevrolet Impala?

Owners most often report electrical system, engine and engine cooling, steering problems. The top one, electrical system, accounts for 187 complaints.

Was there a recall on the 2000 Chevrolet Impala?

Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Chevrolet Impala a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Impala model years, the 2000 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.